Issue 99 - May 2009
Quick Links
What's New
Industry News
Tech Support
Training
Quiz Us
Information

I'm a bit late getting this month's newsletter to you, due to the PRISM International Conference and my participation in their inaugural charity event.  For those of you who followed this event, I hope you enjoyed the daily blog updates about the group trials and tribulations.  We certainly enjoyed our participation.  You can read more in the Industry News section below.

As always, I hope you enjoy this edition.

Ian Thomas
Vice President - Business Development
If you received this newsletter in error or wish to find out more, please click here

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What's New at O'Neil

PRISM International Trade Show was a Great Success


This month was our annual trip to the PRISM trade show, to meet with as many people as possible.  This year we travelled to Daytona Beach, FL where we enjoyed the local hospitality.  At the show, we were able to demonstrate many of the new features in RS-SQL 3.07 in a fully, networked environment.  Features such as:

  • Scheduling Invoices;

  • Draft Invoices;

  • RSWeb.NET Cart Administrator; and

  • Event Notification

are all so much easier to show than simply tell.  If you didn't get an opportunity to attend the trade show, or were simply too busy with all the educational content, contact a member of our Business Development Team today and they will be delighted to talk about the new features that are available to you.

 


User Forum Continues to Share Information


We are now just over 6 months into the launch of our User Forum and I have to take my hat off to everyone who is involved.  When we started we were hopeing to have a few customers sharing some ideas about the software.  Instead what we have is a great community who are sharing ideas as well as hints & tips about RS-SQL, RSWeb.NET and RSMobile, as well as industry topics.

 

As I write this newsletter, membership has grown to 950 and the number of posts is approaching 800, with new posts added daily.  The forum is a great place to learn about the software, clear up any misunderstandings or just leave a comment that you would like to get others opinions on.

 

If you are an O'Neil Software user and haven't taken the opportunity to join in, simply register at: http://www.oneilsoft.com/forum/index.php?action=register

 




Industry
News

PRISM GIVES CAMPAIGN RAISES MORE THAN $30,000 FOR CHILDREN’S HUNGER RELIEF

PRISM International - May 21, 2009 -- More than $30,000 in donations are helping to relieve children’s hunger around the world thanks to PRISM International President Dennis Barnedt, Access Information Management, and a team of volunteers who founded “PRISM Gives.” .

Read More...


Cornerstone Records Management Announces Acquisition of Nova Records Management

PR-USA.NET - May 18, 2009 -- Cornerstone Records Management, LLC announced today that it has completed its acquisition of the assets of Nova Records Management, “We are very excited about having Nova become part of Cornerstone,” said Steven Sisney, President & CEO of Cornerstone. “Nova gives us a very attractive platform from which to grow our business in the Northeast and Mid-Atlantic markets”.

Read More...


Expansions could lead to 30-plus jobs

Lubbock Online - May 18, 2009 -- While many areas of the country are bleeding jobs left and right, two companies in the Hub City say they'll be adding dozens of jobs in the months ahead to address growing pains. Later today, the Lubbock Economic Development Corp. will announce that WesTex Document Inc. and CEV Multimedia Ltd. will create a combined 33 jobs as well as make other capital investments. .

Read More...


Adding Electronic Document Management Has Electrified Florida Data Bank

Florida Data bank, Tallahassee, FL - May 01, 2009 -- Being a traditional rack and vault records storage business in Tallahassee, Florida, the company’s grown comfortable with a steady pace. Great clients, reasonable revenue, and steady growth; all's been well. Comfort. Steady. These states began making them a bit nervous recently. Complacency's a killer when times get tough.

Read More...


Note: O'Neil Software is not responsible for the content of external internet sites. 

Do you have news you want to share?  We would be delighted to share it with our readers every month.  Simply Email us at
newsletter@oneilsoft.com?subject=News to Include



Technical
Support

RSWeb.NET Sales Packet Updated


If you have used the RSWeb.NET sales package, you will know that there is a lot of useful information within it.  Over the coming weeks, we will be looking to update some of the content but one thing has already been changed.  The RSWeb demo Movie, which can be added to your website, now has a professional voice-over.  You can download the sales package from http://www.oneilsoft.com/forum/index.php?topic=21.0  


RS-SQL Version 3.07.21 - Updates available


For our early adopters, who have received version 3.07, there are several updates to resolve some small issues identified by you.  We want to thank you all for your valuable contribution to the quality of this major release and you can visit http://www.oneilsoft.com/forum/index.php?board=23.0 to download the updates.


As always, if you are unsure or require further clarification on any of the technical topics discussed... simply ASK! Remember, we are only a telephone call or email away. For our contact details, click here.

IMPORTANT NOTE: Before loading any service packs, check with your O'Neil support representative first. News on the effects of loading a service pack is received all of the time and they will be able to advise you of any issues.



Training

Training Courses already filling up - June 2009


If you are planning on attending the US-based classroom training in June, please look to book early as the class is already filling up.

Dates: June 8th - 12th , 2009
Classes:  Administration Critical Setup,  Standard Operations,  RSWeb.Net
Time: 8:00am - 4:00pm

Locations:
Courtyard® by Marriott® Newark Liberty Int'l Airport
600 Routes 1&9 South Newark, New Jersey 07114 USA
Phone: 1-973-643-8500
Fax : 1-973-648-0662

We have a special guestroom rate of $119.00 + tax through 6/09/09.
We have a block of 10 rooms reserved through 6/09/09.
Customers should mention they are with O'Neil Software.
Contact Hotel for room rate after 6/09/09.

They have a complimentary Airport Shuttle from Newark International Airport.

This course is also available in our UK and Australia Offices

 

Learn more about the courses and content at: http://www.oneilsoft.com/forum/index.php?board=14.0

 


Quiz
Us
Here’s a question asked of our technical specialists by an O'Neil Strategic Partner during the last month. Why not test your knowledge by seeing if you know the answer?

Question:  I know oneil often talks about it's business rules, and I understand that they can be complicated, but how can I learn how rules are applied to billing?  

 

Click Here to Read the Answer...

 


Got a question for our technical specialists or want to learn more about this feature? E-mail us at one of the following addresses:

 
North & South American Customers Support@oneilsoft.com
European Customers EUsupport@oneilsoft.com
Australian Customers AUsupport@oneilsoft.com

Send comments on our Quiz Us! questions to: Newsletter@oneilsoft.com



Information
O'Neil Software, Inc.
Corporate Office
11 Cushing, 
Irvine
California, 92618
Tel: +1 949 458 1234
Support: +1 800 797 4321
sales@oneilsoft.com
support@oneilsoft.com
O'Neil Software Ltd.
European Office
6 Joplin Court, Crownhill,
Milton Keynes MK8 0JP,
United Kingdom
Tel: +44 1908 635320
Fax: +44 1908 635328
EUsales@oneilsoft.com
EUSupport@oneilsoft.com
O'Neil AustralAsia Pty Ltd.
AustralAsia Office
Ground Floor, Logan House South,
25 Donkin Street
South Brisbane QLD 4101
Australia
Tel: +61 7 3255 1333
Fax: +61 7 3255 1444
AUsales@oneilsoft.com
AUsupport@oneilsoft.com

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Legal
Bit
©O'Neil Software Inc. 2009. O'Neil Software, the O'Neil Logo, RSWin, RS-SQL, RSMobile, RSWeb, "Scan. Store. Manage. Deliver" and The FIRST Choice of Record Centers WORLDWIDE! are trademarks or registered trademarks of O'Neil Software Inc. All other trademarks acknowledged. This document may include many forward-looking statements regarding anticipated product functionality, targeted release dates, availability of technology and certain company initiatives that involve risks and uncertainties, and actual results may differ materially. This document is not intended to obligate O'Neil Software to such functionality, release dates, technology, initiatives and plans, but merely to inform of O'Neil Software's current intentions. This document is for informational purposes only and is subject to change without notice. O'Neil Software makes no warranties, express or implied in this document. The contents of this document are believed to be current and accurate as of its date of publication. For a complete description of the product features, please refer to the product's user guides, reference manuals and release notes.

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