Two New O'Neil Team Members to
In the last two months we have added to new team members
to our international offices.
Keane, who joined our Australian team to provide
regional Customer Service support. Caroline, who
most of you will recognize as Irish when you speak to
her, brings customer service experience from the
Australian Telecom industries. Her experience will
help us to bring some best practices from this larger
industry and help us service our existing customers
throughout the Asia-Pacific and Australia regions.
Next to join was
Chowdhury, who brings her extensive training and
technical knowledge to the UK-Based team. Majeda
has knowledge of SQL-Server implementation and training,
as well as experience as a Software Engineer, Technical
Support Assistant, and Database Administrator. Her
primary role will be to boost our training team, so
there is a great chance that many of you will meet
Majeda over the coming months.
I am sure you will join me in welcoming them both to
RS-SQL is now used in more than
1,000 record centers in 77 Countries!!
Just last month I excitedly announced that we had
installed our software into out 75th country, but I was
already behind the curve. Just one month later we
had increased to 77 countries, thanks to new clients in
Honduras and Malta.
Thank you to each and every one of you for choosing O'Neil
and continuing to make us the first choice of record
2010 Strategic Partner Conference -
Registration underway: 90% Sold
That was a quick jump as we went from 40% last month to
90% this month. With just over 5 weeks to go, can
you afford to miss the record management event of the
year? This is the opportunity to network with
other O'Neil Software users, learn new tricks from the
support group, and see where O'Neil Software is focusing
it's development in the future.
don't delay. Write the date in your calendar and book
early for the not-to-be missed event of 2010.
UPDATED*** 2010 Strategic Partner Conference - Agenda Now
The agenda for the Strategic Partner Conference is now
available on our website and has some great topics being
discussed. Go to
and click on the Agenda tab.
The keynote speaker will be Tom Adams, who many of you
know as an expert in the marketing of records management
services. Tom will be sharing is wisdom in the
area of Marketing in the Internet Age.
There are also 16 speakers sessions, with many being
conducted by O'Neil users, showing how they have used
the software to solve particular business issues.
From reporting interfaces to Web customizations, these
generous users are willing to share the knowledge of
what they have achieved.
Four of the talks from our support group look particularly
interesting. They are:
• Paperless Order Fulfillment
• Defining your own import format and other cool
• RSWeb.NET; the latest and greatest and how to
make it uniquely yours
• New functionality of invoicing; draft invoices,
schedule invoice runs in advance, automatically apply
rate increases and more
And, of course, we will take the opportunity to gaze into
the future and share some of our plans, as well as
provide opportunities to discuss new ideas.
It's all happening in April. Can you afford not to