Issue 107 - February 2010
 
Quick Links
What's New
Ian's Twitter
Tech Support
Training
Quiz Us
Information

With the 2010 Strategic Partner Conference seemingly just around the corner, you can imagine that all the latest news at O'Neil is focused on that event.  As we work with hotels, event organizers, vendors and you, the attendees, we can already feel the buzz growing.

 

All the latest news is shown below, and most exciting is that donations and sponsorship is already raising money for our chosen charity.  Remember that 100% of contributions go to the charity, and so there is a great opportunity to make a difference.

 

Also in this edition is a big technical focus on the latest updates for RS-SQL 4.0.  As with any new release, our early adopters get straight to work identifying any problems, and they have carried out a great job, allowing us to release a quick update. 

 

As always, I hope you enjoy this edition of the newsletter.
 

Ian Thomas

Vice President - Business Development

  


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What's New at O'Neil

RS-SQL is now used in more than 1,000 record centers in 75 Countries!!


It seems like only a short time ago we were announcing that RS-SQL was installed in 50 countries, but that number has grown rapidly.  Welcoming one of our latest customers in the country of Honduras as meant that we have now reached the amazing number of 75 countries.

 

Thank you to each and every one of you for choosing O'Neil and continuing to make us the first choice of record centers Worldwide!


2010 Strategic Partner Conference  - Registration underway: 41% Sold


The pace is picking up for registrations for the 2010 Strategic Partner Conference. We want to thank everyone who has registered early, as it really helps us with the planning stages.  We will keep the early registration prices the same as 2008, but remember that there will be a small increase for late registrants starting from mid-March 2010.  So don't delay. Write the date in your calendar and book early for the not-to-be missed event of 2010.

 

http://www.oneilsoft.com/news-portal/conference-news

 


2010 Strategic Partner Conference  - Agenda Now Available


The agenda for the Strategic Partner Conference is now available on our website and has some great topics being discussed.  Go to http://www.oneilsoft.com/news-portal/conference-news and click on the Agenda tab.

 

The keynote speaker will be Tom Adams, who many of you know as an expert in the marketing of records management services.  Tom will be sharing is wisdom in the area of Marketing in the Internet Age.

 

There are also 16 speakers sessions, with many being conducted by O'Neil users, showing how they have used the software to solve particular business issues.  From reporting interfaces to Web customizations, these generous users are willing to share the knowledge of what they have achieved. 

 

Four of the talks from our support group look particularly interesting.  They are:

 

•  Paperless Order Fulfillment
•  Defining your own import format and other cool importing tips
•  RSWeb.NET; the latest and greatest and how to make it uniquely yours
• New functionality of invoicing; draft invoices, schedule invoice runs in advance, automatically apply rate increases and more
 

And, of course, we will take the opportunity to gaze into the future and share some of our plans, as well as provide opportunities to discuss new ideas.

 

It's all happening in April.  Can you afford not to be there?

 


Charity Update: Over $5,000 raised for Orange County Ronald McDonald House


Every year, at the Strategic Partner Conference, we focus on a charity so we can all have the opportunity to share our good fortune with those who are not so lucky.  For 2010 the charity we've selected is the Orange County (OC) Ronald McDonald House, located only a few blocks from Children's Hospital of Orange County, California (CHOC) and other pediatric hospitals and medical facilities in the area. 

The idea behind the Ronald McDonald House is simple: provide a comfortable and affordable “home away from home” for families shouldering the burdens associated with a child, who is being treated for a serious illness at a nearby hospital.  Our goal is to help this caring, compassionate and charitable organization lift some of the heavy financial burden on families, who already struggle with so many concerns and fears.   A typical, but sad story can be read at: http://www.ronaldhouseoc.org/family_stories.php?a=detail&id=17

We knew we could help and already, through your kind generosity and sponsorship of events at this years' show, we have already been able to promise $5000 to this deserving charity.  But please let's not stop there...  your company can sponsor any of the events or you can make a donation online and remember, even if you cannot attend, please consider making a charitable donation.

Thank you for your support.



Ian's Last 10 Twitters

Industry, O'Neil Software or Related News from Ian's Twitter Feed :


Wincanton Data Records Management and has acquired 1.17 acres of land for 30,000 sqft extension: http://ping.fm/q47K3

1:30 PM Feb 15th 


Sorry, We Can’t Find The Document: http://ping.fm/WSRrx

1:27 PM Feb 15th 


Iron Mountain Incorporated Schedules Fourth Quarter 2009 Earnings Release and Conference Call before market hours on Thursday, February 25

1:20 PM Feb 15th 


Duke lands one of biggest leases of year with Iron Mountain: http://ping.fm/MSF5J

1:17 PM Feb 15th 


We've now reached 75 countries where ONeils record storage and management software is installed: www.oneilsoft.com

10:27 PM Feb 7th 


Archive Systems' Go Green Initiative Saves over 3.5 Million Pounds of Fiber through Recycling Efforts http://ping.fm/aDOU9

1:34 PM Feb 4th 


RT @TomAdams Google might just control more search share than we already thought. This matters to you. http://bit.ly/dD0tGW

1:20 PM Feb 4th 


The ONeil Strategic Partner Conference #spc2010 Agenda is now available at: http://ping.fm/mwGpU

12:54 PM Feb 4th 


Updated Hardware and Software specifications for ONeil Software can be downloaded at: http://ping.fm/sgHuP

10:34 AM Feb 4th 


The ONeil Software User Forum reaches 1600 posts: http://ping.fm/qz4aS If you are a customer you should get involved today!

3:01 PM Feb 2nd 


Read More on Twitter or on Facebook


Note: O'Neil Software is not responsible for the content of external internet sites. 

Do you have news you want to share?  We would be delighted to share it with our readers every month.  Simply Email us at
newsletter@oneilsoft.com?subject=News to Include



Technical
Support

RS-SQL Version 4.0.08 - Updates Now Available


RS-SQL version 4.0.08 is now the latest version update for the latest version.  If you are using RS-SQL 4.00.06, you should install these updates.  A big thanks to our early-adopters, who have worked closely with us with testing this exciting new release. 

 

There are four updates available:

  • The program patch must be installed on all computers running the RS-SQL Client. This includes the database server (if the RS-SQL Client is installed there).

     

  • If you are using RSWeb.NET, this patch must be installed on your web server.

     

  • If you are using Reporting Services, install the RS-SQL Reporting Services Patch.

     

  • If you are using RS-SQL Event Interest, install the RS-SQL Event Interest Patch, which is optional and is not required unless you are encountering a problem.

The patch is available from our User Forum at:

http://www.oneilsoft.com/forum/index.php?topic=612.0

 


**UPDATED** RS-SQL Version 4.0 - Readiness Check


RS-SQL version 4.0 comes with a new program designed to ensure you are ready to upgrade.  Known as the Readiness Check program, it will be available on the RS-SQL installation CD in the folder with the same name.  You should run this program prior to upgrading your database to RS-SQL version 4.0.

 

So what will it do for you?

 

The updated program examines even more of your RS-SQL database, looking for unexpected objects that might interfere with the RS-SQL 4.0 database upgrade.   The Readiness Check program will also check for and report on SQL Server 2000 presence, and inform you of the RS-SQL 4.0 requirement for SQL Server 2005 or later.

 

Click on this link to go to the user forum, where you can download the updated Readiness Check Program and associated files.  Unzip all the contents before executing the ReadinessCheck.exe program.

 


**UPDATED** RS-SQL Version 4.0 - New Features Document & Release Notes


Want to read about all the changes in this latest version, as well as check the Upgrade/Release notes.  Well you don't have to wait until you receive your copy of the RS-SQL 4.0 CD, you can download the documents today at:

 

http://www.oneilsoft.com/forum/index.php?board=31.0


As always, if you are unsure or require further clarification on any of the technical topics discussed... simply ASK! Remember, we are only a telephone call or email away. For our contact details, click here.

IMPORTANT NOTE: Before loading any service packs, check with your O'Neil support representative first. News on the effects of loading a service pack is received all of the time and they will be able to advise you of any issues.



Training

2010 Classroom Training Dates


The next training courses scheduled for the classroom in 2010 are:

March  8        RS-SQL Administration - Critical Setup
March  9 -10  RS-SQL Standard Operations
March 11-12  RSWeb.NET

These courses are available in the US in Irvine, CA, as well as in the O’Neil Software Offices in Milton Keynes, UK and Brisbane, Australia

The complete 2010 Calendar is now available on our website and user forum.

Also, do remember that specific training classes not scheduled may be requested and will be offered on demand, based on an adequate number of attendees.  This means if you don't see what you want on our schedule, request something else.




Quiz
Us
This month we look at another question that our support team was asked. Why not test your knowledge by seeing if you know the answer?

Question: Can I stop a work order being changed after it has been closed?

 

Click Here to Read the Answer...


Got a question for our technical specialists or want to learn more about this feature? E-mail us at one of the following addresses:

 
North & South American Customers Support@oneilsoft.com
European Customers EUsupport@oneilsoft.com
Australian Customers AUsupport@oneilsoft.com

Send comments on our Quiz Us! questions to: Newsletter@oneilsoft.com



Information
This eNewsletter comes to you at no charge as a service of O'Neil Software, Inc, the World's Leading Supplier of Records Management Software.  Visit our Web site at www.oneilsoft.com or contact us for complete and additional information.

 

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O'Neil Software, Inc.
Corporate Office
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Irvine
California, 92618
Tel: +1 949 458 1234
Support: +1 800 797 4321
sales@oneilsoft.com
support@oneilsoft.com

O'Neil Software Ltd.
European Office
6 Joplin Court, Crownhill,
Milton Keynes MK8 0JP,
United Kingdom
Tel: +44 1908 635320
Fax: +44 1908 635328
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AustralAsia Office
Ground Floor, Logan House South,
25 Donkin Street
South Brisbane QLD 4101
Australia
Tel: +61 7 3255 1333
Fax: +61 7 3255 1444
AUsales@oneilsoft.com
AUsupport@oneilsoft.com


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The Legal Bit
©O'Neil Software Inc. 2010. O'Neil Software, the O'Neil Logo, RSWin, RS-SQL, RSMobile, RSWeb, "Scan. Store. Manage. Deliver" and The FIRST Choice of Record Centers WORLDWIDE! are trademarks or registered trademarks of O'Neil Software Inc. All other trademarks acknowledged. This document may include many forward-looking statements regarding anticipated product functionality, targeted release dates, availability of technology and certain company initiatives that involve risks and uncertainties, and actual results may differ materially. This document is not intended to obligate O'Neil Software to such functionality, release dates, technology, initiatives and plans, but merely to inform of O'Neil Software's current intentions. This document is for informational purposes only and is subject to change without notice. O'Neil Software makes no warranties, express or implied in this document. The contents of this document are believed to be current and accurate as of its date of publication. For a complete description of the product features, please refer to the product's user guides, reference manuals and release notes.

O'Neil Software believes that this E-mail and any attachments were free of any virus, worm, Trojan horse, and/or malicious code when sent. This message and its attachments could have been infected during transmission. The recipient accepts full responsibility for taking protective and remedial action about viruses and other defects. O'Neil Software is not liable for any loss or damage arising in any way from this message or its attachments.