Issue 106 - January 2010
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It's the beginning of a New Year and I am excited to be able to share the long awaited release of RS-SQL Version 4.0 with you. 


Version 4.0 is probably the biggest release after the initial introduction of RS-SQL in 1999. Coming 10-years after the launch of RS-SQL, which changed the course of commercial records management software forever, it had to be a version that was looking towards the future, as well as building on the past. I am delighted to say that RS-SQL v4.0 achieves both of those things.

May I take this opportunity to wish you a Happy New Year on behalf of the whole O'Neil team and, as always, I hope you enjoy this edition of the newsletter.

Ian Thomas

Vice President - Business Development


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What's New at O'Neil

RS-SQL Version 4.0 - Now Released

RS-SQL 4.0 is the latest release from O'Neil Software and represents a major step forward in capabilities and foundations for the future.


Major changes have been made "under the hood" to ensure that RS-SQL meets the challenges of our customers globally. These changes will allow us to handle more character sets, such as Chinese, Thai and Japanese, and supports our continued commitment to our international customers.

As we build on our past success, RS-SQL v4.0 includes more than 30 of your most popular enhancement requests. From the Short Description field on containers to the emailing of delivery/pickup receipts, we have worked hard to include as many as possible.


Version 4.0 brings together many enhancement requests that we have received, and gives them to you in one upgrade.  Don't take my word for it.  This is what Martin Duty of Underground Vaults & Storage said on our User Forum:


"Just read the New Features document and the release notes. And the first thought is WTG [Way to go] O'Neil!! Lots of work done on the whole shebang."


So how can you get your hands on this latest copy of RS-SQL?  It's easy.  Visit the RS-SQL Version 4.0 web page and Click on the Upgrade button or the Order Now tab.


2010 Strategic Partner Conference  - Registration underway: 20% Sold

We can't believe how many of you have pushed us to open the registration early for the 2010 Strategic Partner Conference and, as soon as we did, you jumped right in and got us started.  We want to thank you because early registration really helps us with the planning stages.  We will keep the early registration prices the same as 2008, with a small increase for late registrants starting in mid-February 2010.  So don't delay. Write the date in your calendar and book early for the not-to-be missed event of 2010.


Ian's Last 10 Twitters

Industry or Related News from Ian's Twitter Feed :

RT @MikeSullivanARC @IronMountainInc Iron Mountain's Alan Brotman discusses strategies for HR execs:

9:58 AM Jan 18th 

RT @SelfStorageMag Learning a Lesson From Haiti: The devastation happening in Haiti is... a real eye-opener...

9:55 AM Jan 18th 

RT @tonys3kur3: Can anyone confirm or deny report that Iron Mountain is *requiring* customer backup data on tape to be encrypted?

10:55 AM Jan 17th 

What is the most requested item at the US National Archives?

8:42 AM Jan 11th 

Problem with Confidential LAPD Files Out in the Open Addressed

8:37 AM Jan 8th 

Short article on how to select an offsite media storage company:

9:07 AM Jan 6th 

13 sessions filled with just 3 sessions requiring speakers and then the ONeil Strategic Partner Conference Agenda is complete.

9:03 AM Jan 6th 

Office Records Storage Article @newsdx

1:21 PM Jan 5th 

1499 posts on the ONeil Software User Forum: Who will post number 1500?

1:09 PM Jan 5th 

Moody's assigns first-time Baa1/P-2 ratings to Brambles; outlook stable:

9:13 AM Jan 4th 

Read More on Twitter or on Facebook

Note: O'Neil Software is not responsible for the content of external internet sites. 

Do you have news you want to share?  We would be delighted to share it with our readers every month.  Simply Email us at to Include


RS-SQL Version 4.0 - Compatibility Questions

RS-SQL version 4.0 is designed to operate on the newest operating systems from Microsoft, including Windows 7, Windows Server 2003 R2 and Microsoft SQL Server 2008.  It also takes advantage of some of the other  technology advances, such as .NET Framework 3.5. 


As such, there are some things you need to be aware of prior to your upgrade.  You can read all about them on our User Forum at:

RS-SQL Version 4.0 - Readiness Check - Now Available for Download

RS-SQL version 4.0 will come with a new program designed to ensure you are ready to upgrade.  Known as the Readiness Check program, it will be available on the RS-SQL installation CD in the folder with the same name.  You should run this program prior to upgrading your database to RS-SQL version 4.0.


So what will it do for you?


The program examines your RS-SQL database, looking for unexpected objects that might interfere with the RS-SQL 4.0 database upgrade.   The Readiness Check program will also check for and report on SQL Server 2000 presence, and inform you of the RS-SQL 4.0 requirement for SQL Server 2005 or later.


Click on this link to go to the user forum, where you can download the Readiness Check Program and associated files.  Unzip all the contents before executing the ReadinessCheck.exe program.


RS-SQL Version 4.0 - New Features Document & Release Notes

Want to read about all the changes in this latest version, as well as check the Upgrade/Release notes.  Well you don't have to wait until you receive your copy of the RS-SQL 4.0 CD, you can download the documents today at:


Documents on the Web - On-Line Poll - Closes January 31

As we continue our RSWeb.NET development, an interesting question has arisen and we would like your opinion. Currently we do offer Document access via RSWeb.NET but most customers only use this for access to images.


We plan to create a more direct link between parent objects (Containers, Filefolders & Tapes) and their respective images in a future release of RS-SQL, so the questions is:


Is access to individual documents (usually paper within a filefolder) via RSWeb.NET important to you?


Cast your vote at:


As always, if you are unsure or require further clarification on any of the technical topics discussed... simply ASK! Remember, we are only a telephone call or email away. For our contact details, click here.

IMPORTANT NOTE: Before loading any service packs, check with your O'Neil support representative first. News on the effects of loading a service pack is received all of the time and they will be able to advise you of any issues.


2010 Classroom Training Dates Now Available

The next training courses scheduled for the classroom are in 2010:

February 8, 2010       RS-SQL Administration - Critical Setup
February 9-10, 2010  RS-SQL Standard Operations
February 11-12, 2010  RSWeb.NET

These courses are available in the US in Tampa, Florida, as well as in the O’Neil Software Offices in Milton Keynes, UK and Brisbane, Australia

The complete 2010 Calendar is now available on our website and user forum.

Also, do remember that specific training classes not scheduled may be requested and will be offered on demand, based on an adequate number of attendees.  This means if you don't see what you want on our schedule, request something else.

Should you be Certified?

As we talked internally about completing the 2010 Classroom training schedule, it raises a question in my mind: What should we do different to make training better, easier, cheaper and more effective? Over the years we have tried different formats, many of which have endured right up to today, but is is time for something new?


or take part in our online poll at:

This month we look at another question that our support team was asked. Why not test your knowledge by seeing if you know the answer?

Question: I want to print off a price list for a customer who has some specific prices. I can print a list of the Base Transactions, and a list of the Account Transactions but I just want one. Can I do this?


Click Here to Read the Answer...

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The Legal Bit
©O'Neil Software Inc. 2010. O'Neil Software, the O'Neil Logo, RSWin, RS-SQL, RSMobile, RSWeb, "Scan. Store. Manage. Deliver" and The FIRST Choice of Record Centers WORLDWIDE! are trademarks or registered trademarks of O'Neil Software Inc. All other trademarks acknowledged. This document may include many forward-looking statements regarding anticipated product functionality, targeted release dates, availability of technology and certain company initiatives that involve risks and uncertainties, and actual results may differ materially. This document is not intended to obligate O'Neil Software to such functionality, release dates, technology, initiatives and plans, but merely to inform of O'Neil Software's current intentions. This document is for informational purposes only and is subject to change without notice. O'Neil Software makes no warranties, express or implied in this document. The contents of this document are believed to be current and accurate as of its date of publication. For a complete description of the product features, please refer to the product's user guides, reference manuals and release notes.

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