Issue 105 - December 2009
Quick Links
What's New
Ian's Twitter
Tech Support
Quiz Us

It's the end of another year and it has been a pleasure for me to be able to bring you our news throughout 2009.  We have also been able to gain some great feedback from you throughout the year and we are continuing to use it as a key component of our development efforts, in our methods of communication, on the user forum, and throughout our website. Please keep your comments coming and you know you can reach me by e-mail at, or on Twitter @IanJThomas or on Facebook.

I am also very excited about the year ahead, especially as we prepare for the upcoming product launch of RS-SQL 4.0 and the next Strategic Partner Conference 2010 in Huntington Beach, California.  I will, of course, bring you news about all of those things…and much more throughout 2010!

Happy holidays to you all and, as always, I hope you enjoy this final newsletter of 2009.


Ian Thomas

Vice President - Business Development


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What's New at O'Neil

RS-SQL Version 4.0 - Testing Complete

With the testing phase of RS-SQL 4.0  now complete, you can be sure I am going to have a big announcement in the January newsletter.


RS-SQL 4.0 is a major release and, as such, requires some preparations, if you are upgrading from a current version of RS-SQL.  You can read all about the preparations in my blog at:


If, however, you are like me and can't wait for more details, there is some early information available on our User Forum at:  Simply Scroll down to the RS-SQL 4.0 section, where you can download the release notes and New Features documentation.


2010 Strategic Partner Conference  - Registration underway: 15% Sold

We can't believe how many of you have pushed us to open the registration early for the 2010 Strategic Partner Conference and, as soon as we did, you jumped right in and got us started.  We want to thank you because early registration really helps us with the planning stages.  We will keep the early registration prices to the same as 2008, with a small increase for late registrants starting in mid-February 2010.  So don't delay. Write the date in your calendar and book early for the not-to-be missed event of 2010.


Ian's Last 10 Twitters

Industry or Related News from Ian's Twitter Feed:

Cornerstone Records Management announces the acquisition of Hamilton Records Management, NY.

8:16 AM Dec 17th 

More than one quarter of data breaches in 2009 involved consumer records in sensitive PAPER documents

1:06 AM Dec 15th 

New Guideline Available: Records and Information Management for Information Technology Professionals

1:04 AM Dec 15th 

US presidential directive on open data promotes importance of records management

1:03 AM Dec 15th 

Plenty of troubles in store for new head of Brambles?

12:54 AM Dec 15th 

22 stories underground: Iron Mountain's experimental Room 48

10:39 AM Dec 9th 

Selecting an offsite Secure Records Storage Providor - Author : Leo Kane..

11:49 PM Dec 8th 

Unprecedented Access to UK Public Data Due Next Year, says Govt

4:07 PM Dec 7th 

Computerworld Honors Iron Mountain CIO Bill Brown as a Top Technology Leader:

4:01 PM Dec 7th 

Website Records Management -- New Guideline Available!

3:59 PM Dec 7th 

Read More on Twitter or on Facebook

Note: O'Neil Software is not responsible for the content of external internet sites. 

Do you have news you want to share?  We would be delighted to share it with our readers every month.  Simply Email us at to Include


RS-SQL Version 4.0 - Readiness Check - Now Available for Download.

RS-SQL version 4.0 will come with a new program designed to ensure you are ready to upgrade.  Known as the Readiness Check program, it will be available on the RS-SQL installation CD in the folder with the same name.  You should run this program prior to upgrading your database to RS-SQL version 4.0.


So what will it do for you?


The program examines your RS-SQL database, looking for unexpected objects that might interfere with the RS-SQL 4.0 database upgrade.   The Readiness Check program will also check for and report on SQL Server 2000 presence, and inform you of the RS-SQL 4.0 requirement for SQL Server 2005 or later.


Click on this link to go to the user forum, where you can download the Readiness Check Program and associated files.  Unzip all the contents before executing the ReadinessCheck.exe program.

Documents on the Web - On-Line Poll

As we continue our RSWeb.NET development an interesting question has arisen and we would like your opinion. Currently we do offer Document access via RSWeb.NET but most customers only use this for access to images.


We plan to create a more direct link between parent objects (Containers, Filefolders & Tapes) and their respective images in a future release of RS-SQL, so the questions is:


Is access to individual documents (usually paper within a filefolder) via RSWeb.NET important to you?


Cast your vote at:


As always, if you are unsure or require further clarification on any of the technical topics discussed... simply ASK! Remember, we are only a telephone call or email away. For our contact details, click here.

IMPORTANT NOTE: Before loading any service packs, check with your O'Neil support representative first. News on the effects of loading a service pack is received all of the time and they will be able to advise you of any issues.


2010 Classroom Training Dates Now Available

The next training courses scheduled for the classroom are in 2010:

January 11, 2010       RS-SQL Administration - Critical Setup
January 12-13, 2010  RS-SQL Standard Operations
January 14-15, 2010  RSWeb.NET

These courses are available in all the O’Neil Software Offices worldwide. 

The complete 2010 Calendar is now available on our website and user forum.

Also, do remember that specific training classes not scheduled may be requested and will be offered on demand, based on an adequate number of attendees.  This means if you don't see what you want on our schedule, request something else.

Should you be Certified?

As we talked internally about completing the 2010 Classroom training schedule it raises a question in my mind: What should we do different to make training better, easier, cheaper and more effective? Over the years we have tried different formats, many of which have endured right up to today, but is is time for something new?


This month we look at another question that our support team was asked. Why not test your knowledge by seeing if you know the answer?

Question: Is it possible to add different items to a workorder from one place?  I am finding it tedious to have to go to each of the separate grids to complete a workorder.


Click Here to Read the Answer...

Got a question for our technical specialists or want to learn more about this feature? E-mail us at one of the following addresses:

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The Legal Bit
©O'Neil Software Inc. 2009. O'Neil Software, the O'Neil Logo, RSWin, RS-SQL, RSMobile, RSWeb, "Scan. Store. Manage. Deliver" and The FIRST Choice of Record Centers WORLDWIDE! are trademarks or registered trademarks of O'Neil Software Inc. All other trademarks acknowledged. This document may include many forward-looking statements regarding anticipated product functionality, targeted release dates, availability of technology and certain company initiatives that involve risks and uncertainties, and actual results may differ materially. This document is not intended to obligate O'Neil Software to such functionality, release dates, technology, initiatives and plans, but merely to inform of O'Neil Software's current intentions. This document is for informational purposes only and is subject to change without notice. O'Neil Software makes no warranties, express or implied in this document. The contents of this document are believed to be current and accurate as of its date of publication. For a complete description of the product features, please refer to the product's user guides, reference manuals and release notes.

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