Issue 101 - July 2009
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As we enter the next millennium of the eNewsletter, it comes at an exciting time in our history.  We are busy working on a new major release of RS-SQL, we are looking at ways we can enhance our barcode service, we are updating our web presence to serve you better, and we are planning our next Strategic Partner Conference.


All this, and more follow below...


As always, I hope you enjoy this edition of the eNewsletter from O'Neil Software


Ian Thomas

Vice President - Business Development


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What's New at O'Neil

Did You Notice Something Different?

I am sure that, by now, you noticed that the O'Neil Software website has had a major overhaul. Over the last few months we have been quietly building a new set of foundations so we can deliver content to you in a more organized format. We received lots of compliments for our previous website but we knew we could do better. This is our 4th version over the last 12 years, and capitalizes on some great new technology.


Strategic Partner Conference 2010

It's exciting to learn that so many of you are already asking about our next Strategic Partner Conference.  For the uninitiated, the conference is held every 18 months and provides an unprecedented opportunity to network with other users of O'Neil Software, the support team and members of our development group.


We are just in the process of setting the location but, if you want to pencil something into your diaries, we are looking at the the third week of April, 2010.  I should have more information by the next newsletter but, in the meantime, take a look at the previous conferences at:

Barcode Label Survey 2009

As we recognize the 35th birthday of the barcode, we are working on enhancing our barcode label offering and thought it would be wise to solicit input from you. Consequently, we would like to invite you to participate in a survey that addresses various factors including overall value, lead-time, quality, short run quantities, color and other elements that may be important. This survey is designed to receive input from those of you who are presently buying barcode labels from us, but also those who are subcontracting to a third party provider or printing your own in house.

We know your time is valuable, so we will be giving away a total of four (4) $150 gift certificates to randomly chosen participants. To be eligible for a gift certificate, simply add your contact information at the end of the survey. We will only use it for this purpose.


That's it... ready to participate?  Just click the link below:

RS-SQL Version 4.0 - Expected in Q4 of 2009

Over the last few months, I have discussed the next release with so many people with much excitement and enthusiasm.  This is because it will be our first, fully compliant Unicode version.  What does that mean?  Simply, we are standardizing the entire product allowing us to better serve our entire customer base with improved language support.


This release, however, goes much further than that.  Not only will it contain some exciting new functionality but the introduction of the complete Unicode compliance will allow for better software integration, which fits in with our development strategy, explained at the last Strategic Partner Conference.


See the technical support section for news more news concerning RS-SQL 4.0  


Jayhawk File Express Chosen as the 2009 Small Business of the Year

Kansas City Star, KS - June 10 2009 -- Jayhawk File Express was recently named the 2009 Topeka Small Business of the Year by the Greater Topeka Chamber of Commerce and Go Topeka. Founded in 1996 as a records storage business, Jayhawk File Express has expanded to include document imaging, document destruction and off-site data protection services.



Crown Records Management, Los Angeles, CA, July 16 2009 -- Crown Records Management, the world's number one private, business information storage company, has launched its 2009 Records Management Survey, Crown is conducting a short survey to gain insight from industry professionals. It will reveal trends related to destruction and imaging services, retention strategies and business continuity planning. The results will also help industry professionals to benchmark themselves against their industry peers.


Archive Systems Completes Expansion

Storage & Destruction Business Magazine, July 15, 2009 -- Archive Systems, a provider of records management services, has recently completed the best two quarters of business records storage sales in its 19 year history. Close to half a million cubic feet of new business has been added to Archive Systems' multiple Record Center facilities this year...


Digital Storage Solutions Changes Name to Shoreline Records Management 

Brentwood, NY (PRWEB) July 16, 2009 -- Digital Storage Solutions, Inc. today announced that it will change its name to Shoreline Records Management, Inc. In addition, the company is expanding its headquarters as it offers new services. The ownership, management and quality of service will remain unchanged.

The new name draws on the company's significant strength as a leader in electronic document management...


A Bar Code History: The People Behind Its Success

AIIM Connections,  July 15, 2009 -- The much publicized 35th "birthday" of the bar code is certainly a noteworthy milestone. By now, most people have seen dozens of articles about the technology's creation and growth. And most have seen the names Joseph Woodland and Bernard Silver as the "fathers" of bar codes. And some may even know the name George J. Laurer as the leader of the IBM team that developed the symbology that became the U.P.C. symbol in use so widely today. But bar code technology also owes its success to a handful of visionary individuals and companies that looked beyond U.P.C. and created the technology as we know it today.


Note: O'Neil Software is not responsible for the content of external internet sites. 

Do you have news you want to share?  We would be delighted to share it with our readers every month.  Simply Email us at to Include


Support Extended for RS-SQL 3.07

As you know, earlier this year we announced the end of support for SQL Server 2000 commencing with all RS-SQL releases after March 2010.

In developing our next release of RS-SQL (to be known as version 4.0) we have found that there are many issues that are handled seamlessly with SQL Server 2005 or SQL Server 2008, but with SQL Server 2000 we could encounter problems. Clearly, that's not something we want to do! 


Read More...  

Windows 7 and the European Commission

I have been getting some questions about the news regarding how Microsoft will be shipping Windows 7 without Internet Explorer in Europe.


If you have any questions about this, you can read this post on the Microsoft on the Issues Blog. This post is pretty thorough in explaining their plans for Windows 7 in Europe.  The European Commission has also posted a statement which can be read here.

This is important as RSWeb.NET is only supported on Internet Explorer 7.0 and above, so our European customers should be ensuring that their customers are aware that we will need them to install IE7 or IE8 if they move to Windows 7.

RS-SQL Version 3.07.21 - Updates available

For our early adopters, who have received version 3.07, there are several updates to resolve some small issues identified by you.  We want to thank you all for your valuable contribution to the quality of this major release and you can visit to download the updates.

As always, if you are unsure or require further clarification on any of the technical topics discussed... simply ASK! Remember, we are only a telephone call or email away. For our contact details, click here.

IMPORTANT NOTE: Before loading any service packs, check with your O'Neil support representative first. News on the effects of loading a service pack is received all of the time and they will be able to advise you of any issues.


August Training Dates

The next training courses scheduled for the classroom are:

August 10 RS-SQL Administration - Critical Setup
August 11-12 RS-SQL Standard Operations
August 13-14 RSWeb.NET

These courses are available in all the  O’Neil Software Offices worldwide. 

Also, do remember that specific training classes not scheduled may be requested and will be offered on demand, based on an adequate number of attendees.  This means if you don't see what you want on our schedule, request something else.

In this months question we look at a particular area of setup, after a suggestion by Jason Belnap of Filecenter, Inc in Salt lake City, UT. Why not test your knowledge by seeing if you know the answer?

Question:  Hey Ian, I would like to suggest you go over the OPTIONS.WORKORDERPICKUPRECEIVECHARGES differences in the rswin.ini configurations. I had an issue with some containers that went out under one account and should have come back under another but the first account got billed for them. Now I know that I should have read the release notes but... 

Do you know what settings Jason should have used?  

Click Here to Read the Answer...


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The Legal Bit
©O'Neil Software Inc. 2009. O'Neil Software, the O'Neil Logo, RSWin, RS-SQL, RSMobile, RSWeb, "Scan. Store. Manage. Deliver" and The FIRST Choice of Record Centers WORLDWIDE! are trademarks or registered trademarks of O'Neil Software Inc. All other trademarks acknowledged. This document may include many forward-looking statements regarding anticipated product functionality, targeted release dates, availability of technology and certain company initiatives that involve risks and uncertainties, and actual results may differ materially. This document is not intended to obligate O'Neil Software to such functionality, release dates, technology, initiatives and plans, but merely to inform of O'Neil Software's current intentions. This document is for informational purposes only and is subject to change without notice. O'Neil Software makes no warranties, express or implied in this document. The contents of this document are believed to be current and accurate as of its date of publication. For a complete description of the product features, please refer to the product's user guides, reference manuals and release notes.

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