Technical Support and problem-solving reaches its creative potential when you mix the best technology with the best people.
At O'Neil Software, we have always invested heavily in both,
and the results of that interaction speak for themselves.
Our Technical Support professionals understand that your company depends on our solutions and that you
are putting the future of your business in our hands when you choose our software.
That's why we offer the largest Support Group in the industry who are responsive, knowledgeable, experienced and dedicated to resolving any issues you may have as quickly
as possible. After all, time is money.
And while O'Neil provides Technical Support via conventional means such as telephone, fax and email, we also offer additional services to ensure your total satisfaction
including on-site support capabilities; a Resource Center
on our website where you can read and/or download technical and non-technical documents; periodic program release notes and database updates; and an online
Meeting Center where you can join a collaborative business meeting or a one-on-one support session.
Can't seem to be able to get away and attend industry tradeshows throughout the year? O'Neil organizes and hosts a Strategic Partner Conference for those of you who want to mix business
with pleasure; gain from and share information with other O'Neil users; learn the value of best practices and the importance of introducing new software tools/time-saving methods and processes
into your record center; differentiate your business from the competition.
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