"Using RSMobile increased the agility and responsiveness of our business by automatically responding to events as they occur out in the field and at the point-of-activity. It provided us with a quicker return on our investment through streamlining and optimizing our workstation processes; reducing legwork and labor requirements, improving services to our customers; and giving our mobile users access to efficiency tools that help shorten process implementation time from hours to just minutes, so we could react immediately to customer demands and enhance service levels," Greg adds.
"What we liked about O'Neil's record storage/management software (RS-SQL®) was it seemed flexible, powerful and capable of a lot more than what we would use it for, based on our size and the types of services we provide to the City of Winnipeg departments. We were also very intrigued by the potential of their RSWeb®.NET, which for us would offer the self-service capability we were looking to offer our clients."
"Innovation to me meant offering the best in traditional customer service. So I looked at what our employees do and how technology could be applied to their work to achieve greater accuracy, productivity and customer satisfaction. My search led me to O'Neil Software."