
Tracking and tracing - sounds more like detective work than two record center business processes. Yet they are quite similar in that you need to be a Super Sleuth when it comes to monitoring your facility’s operations.
Here’s a case study on a company who was able to track and trace every single document (work orders, electronic validation of pickups, trucks and deliveries, etc.) and guarantee customers a full audit trail on their records (who, what, when and where), thanks to O’Neil Software.
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