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There is a lot of news in this months newsletter.
Actually there has been so much going on it's hard to
include it all. From our Q1 survey results to a
deceivingly simple Quiz Us, there is a lot going on.
Don't forget, you can get your news early by subscribing
to my Blog, or get involved, by joining in discussions
in the User Forum.
As always, I hope you enjoy this edition. Ian Thomas
Vice President - Business Development
If you received this newsletter in error or wish to find out more, please
click here
Want your O'Neil News sooner? Subscribe to our
O'Neil Blog
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What's New at O'Neil
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2009 Q1 Customer Satisfaction Survey Results Releases -
Update
This last quarter was time for us to undertake a customer satisfaction survey with the help of Microsoft and TNS Prognostics. The goal of the survey is to ensure that we understand where we are doing well working with our customers and where we can do better. The survey results can be enlightening and humbling, ensuring we remain focused on improving. In this quarter, we invited over 500 customers to take part with 25.2% actually completing the survey. The graphical results, which have been presented to us in a different form to previous years, are shown below:
Read More...
www.PRISMgives.com Charity Ride -
Update
You may have
read that I am taking part in the first PRISM
International Charity event, which will be a motorcycle
ride from Daytona Beach, FL to Santa Monica, CA. With
just three weeks to go, my bike has been shipped and is
en-route to the starting point. The goal is to
raise $25,000 for a prominent, international children's
hunger charity. You can read more below and please
consider making a donation, however small, as 100% of
donations go directly to the charity.
Read More...
Motorola/O'Neil Customer Loyalty Promotion - Update
Last month I announced the Motorola and O’Neil Software Customer
Loyalty Program, which has been in the negotiation stage
for quite some time. The program is our way of
continuing to move beyond a simple customer/supplier
relationship by negotiating directly with Motorola on
your behalf.
In just
a short time, we have been able to give back over
$20,000 in awards points, which can be used for instant
rebates, accessories or warranties.
In the current economic climate it is increasingly
important that you are able to utilize cutting-edge
software, such as our RSMobile solution, to maximize
your cost savings, but this comes at a price as you need
RSMobile capable devices. Using our status as Motorola's
leading Business Solution Partner in the commercial
record management market, we have been able to create a
significant loyalty scheme with Motorola for the
Americas & Asia regions. We are continuing negotiations
in Europe and should have an update in the next couple
of weeks.
So how does this work?
Read More...
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Industry
News |
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LA Records Management Inks Deal in Aurora
costar.com - April 15, 2009
-- LA Records Management signed a 10-year lease for 46,964 square feet at 19655 E. 35th Drive in Aurora, CO. Occupancy is planned for the third quarter.
Read More...
Access Information Management Makes Executive Appointments
Secure Destruction Business - April 08, 2009
-- Access Information Management, based in Pleasanton, Calif., has announced two executive appointments.
The company has promoted former Executive Vice President Rob Alston to the new role of president, operations and business development. In his new role, Alston oversees company-wide operations and business development and continues to be part of the Access acquisition team.
Read More...
Wincantons UK Expansion continues
WincantonRM.com - March, 2009
-- Wincanton Records management continues its strategy of supporting its customers across the UK, by opening its latest records centre in the South West. This new site is based in Bristol and will both support Wincanton’s current customers and also new clients that have been contacting Wincanton over recent times.
Read More...
Note: O'Neil Software is not
responsible for the content of external internet sites.
Do you have news you want to share?
We would be delighted to share it with our readers every
month. Simply Email us at
newsletter@oneilsoft.com?subject=News to Include
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Technical
Support |
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RSWeb.NET
and Internet Explorer 8
Many of you
will already know that Microsoft have released Internet
Explorer Version 8.0 (IE8).
Our developers have downloaded the IE8 Final Build (IE
8.0.6001.18702, released on March 19 and found that this
release seems to clean up the problems encountered in
IE8 Beta 2 version. Here is a summary:
Read More...
Important
Preparations for the next release of RSWeb.NET
As always, we
are looking to make sure that we can take advantage of
new functionality that Microsoft includes with updates
to its software. One important change is .NET Framework
ver. 3.5 and so there are some very important things you
should know:
Read More...
RS-SQL Version 3.07.19
- Updates available
For our early
adopters, who have received version 3.07, there are
several updates to resolve some small issues
identified by you. We want to thank you all for
your valuable contribution to the quality of this major
release and you can visit
http://www.oneilsoft.com/forum/index.php?board=23.0
to download the updates.
As always, if you are unsure or require further clarification on any
of the technical topics discussed... simply ASK!
Remember, we are only a telephone call or email away. For our
contact details, click here.
IMPORTANT NOTE: Before loading any service packs,
check with your O'Neil support representative first. News on
the effects of loading a service pack is received all of the time
and they will be able to advise you of any issues.
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Training |
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Training
Courses already filling up - June 2009
If you are planning on attending the US-based classroom
training in June, please look to book early as teh class
is already filling up. Dates: June 8th - 12th , 2009
Classes: Administration Critical Setup,
Standard Operations, RSWeb.Net
Time: 8:00am - 4:00pm
Location:
Courtyard® by Marriott® Newark Liberty Int'l Airport
600 Routes 1&9 South Newark, New Jersey 07114 USA
Phone: 1-973-643-8500
Fax : 1-973-648-0662
We have a special guestroom rate of $119.00 + tax
through 6/09/09.
We have a block of 10 rooms reserved through 6/09/09.
Customers should mention they are with O'Neil Software.
Contact Hotel for room rate after 6/09/09.
They have a complimentary Airport Shuttle from Newark
International Airport.
Learn more about
the courses and content at:
http://www.oneilsoft.com/forum/index.php?board=14.0
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Quiz
Us |
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 Here’s a question asked
of our technical specialists by an O'Neil Strategic Partner during the last month. Why not test your knowledge by seeing if you
know the answer?
Question: We
have about 2,000,000 files in 150,000 boxes from about
150 accounts. We barcode the files in every box. Some
boxes slip through the net and end up on the shelves
without the files being barcoded (and so not added on to
the database). I'm looking for a query that can tell me
which boxes have no files. Using the zQuery in the
Container grid, I can do a query for these boxes without
files - but only one account at a a time. Is there a
query that can be run that will run across all the boxes
on the Database?
Click Here to Read the Answer...
Got a question for our technical specialists or want to learn more about this
feature? E-mail us at one of the following addresses:
Send comments on our Quiz Us! questions to:
Newsletter@oneilsoft.com
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Information
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O'Neil Software, Inc.
Corporate Office
11 Cushing,
Irvine
California, 92618
Tel: +1 949 458 1234
Support: +1 800 797 4321
sales@oneilsoft.com
support@oneilsoft.com
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O'Neil Software Ltd.
European Office
6 Joplin Court, Crownhill,
Milton Keynes MK8 0JP,
United Kingdom
Tel: +44 1908 635320
Fax: +44 1908 635328
EUsales@oneilsoft.com
EUSupport@oneilsoft.com
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O'Neil AustralAsia Pty Ltd.
AustralAsia Office
Ground Floor, Logan House South,
25 Donkin Street
South Brisbane QLD 4101
Australia
Tel: +61 7 3255 1333
Fax: +61 7 3255 1444
AUsales@oneilsoft.com
AUsupport@oneilsoft.com
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For more information visit our website
Check our site
map or  search site
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This eNewsletter comes to you at no charge as a
service of O'Neil Software, Inc, the World's Leading Supplier of
Records Management Software. Visit our Web site at
www.oneilsoft.com
or contact
us for complete and additional information.
To unsubscribe or update your company details regarding the
O'NEIL NEWSLETTER, click on the link at the bottom of this
newsletter.
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Legal
Bit |
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©O'Neil Software Inc. 2009.
O'Neil Software, the O'Neil Logo, RSWin, RS-SQL, RSMobile, RSWeb,
"Scan. Store. Manage. Deliver" and The FIRST Choice of Record Centers WORLDWIDE! are trademarks or registered trademarks of O'Neil Software Inc. All other trademarks acknowledged. This document may include many forward-looking statements regarding anticipated product functionality, targeted release dates, availability of technology and certain company initiatives that involve risks and uncertainties, and actual results may differ materially. This document is not intended to obligate O'Neil Software to such functionality, release dates, technology, initiatives and plans, but merely to inform of O'Neil Software's current intentions. This document is for informational purposes only and is subject to change without notice. O'Neil Software makes no warranties, express or implied in this document. The contents of this document are believed to be current and accurate as of its date of publication. For a complete description of the product features, please refer to the product's user guides, reference manuals and release notes.
O'Neil Software believes that this E-mail and any attachments were free of any virus, worm, Trojan horse, and/or malicious code when sent. This message and its attachments could have been infected during transmission. By readthe recipient accepts full responsibility for taking protective and remedial action about viruses and other defects. O'Neil Software is not liable for any loss or damage arising in any way from this message or its attachments.
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