This month I am very excited as many months of discussions have come to fruition with the introduction of our Motorola/O'Neil Customer Loyalty Program.  A quick check showed that in it's first week we were able to give back the equivalent of more than $5000 in award points!  You can read all about it, and how to get your share of the rewards, in the What's New section below.

Also, PRISM International is carrying out its first charity event, a motorcycle ride from Daytona Beach, Florida to Santa Monica Pier, California.  The goal is to raise $25,000 for a prominent, international children's hunger charity.  You can read more below and please consider making a donation, however small, as 100% of donations go directly to the charity.

As always, I hope you enjoy this edition.

Motorola/O'Neil Customer Loyalty Promotion

I am delighted to announce the Motorola and O’Neil Software Customer Loyalty Program, which has been in the negotiation stage for quite some time. The program is our way of continuing to move beyond a simple customer/supplier relationship by negotiating directly with Motorola on your behalf.

In the current economic climate it is increasingly important that you are able to utilize cutting-edge software, such as our RSMobile solution, to maximize your cost savings, but this comes at a price as you need RSMobile capable devices. Using our status as Motorola's leading Business Solution Partner in the commercial record management market, we have been able to create a significant loyalty scheme with Motorola for the Americas & Asia regions. We are continuing negotiations in Europe and should have an update in the next couple of weeks.

So how does this work?
 

Read More...

User Forum Exceeds 500 posts

PRISMgives.com Charity Ride - Route & Call for Donations

Google software bug shared private online documents

breitbart.com - March 10, 2009 -- Google has confirmed that a software bug exposed documents thought to be privately stored in the Internet giant's online Docs application service.
The problem was fixed by the weekend and is believed to have affected only .05 percent of the digital documents at a Google Docs service that provides text-handling programs as services on the Internet.

Read More...

Iron Mountain unit sees upswing in outsourcing, beats revenue projections
Business News America - March 06, 2009 -- The Latin America division of US document management services (DMS) company Iron Mountain (NYSE: IRM) has seen a rise in outsourcing demand in recent months, the company's Latin American VP for marketing and sales, Ricardo García told BNamericas.

Read More...

Note: O'Neil Software is not responsible for the content of external internet sites. 

Do you have news you want to share?  We would be delighted to share it with our readers every month.  Simply Email us at
newsletter@oneilsoft.com?subject=News to Include

SQL Server 2000 and RS-SQL

We are starting to add the SQL 2008 information to our manuals, as this is the latest release of SQL Server from Microsoft.  Currently we have information for SQL Server  2000 and 2005, such as the installation instructions, but with the next release we will only show information for SQL Server 2005 and 2008.

As we move to take advantage of new features and functionality in the newer versions of SQL Server, we want to discourage the continued use of SQL Server 2000 as a platform, even though we currently still support it.  New installations should be carried out on SQL Server 2005 or 2008

If you do need the SQL Server 2000 documentation, you can request a copy of our older documentation from your support representative.
 

SQL Server 2000 MSDE and the 2GB limit

If you are using the free version of SQL Server (known as MSDE) in SQL Server 2000, please be aware of the 2GB database limit.  This month we had a customer exceed that limit and cause himself several problems.  If you are using SQL Server 2000 MSDE, we strongly recommend upgrading to the full version of SQL Server 2005 or SQL Server 2008.

Please contact your technical support representative to learn about the benefits of running SQL Server 2005 over SQL Server 2000 MSDE.

RS-SQL Version 3.07.19

For our early adopters, who have received version 3.07, there will soon be a small patch to resolve some small issues identified by you.  As this will be released before the next newsletter, visit http://www.oneilsoft.com/forum/index.php?board=23.0 regularly to download the patch as soon as it is available.

Datamax/O'Neil Announces "End of Life" for the MF2t Printer

March 2, 2009 - Datamax-O’Neil announces the planned discontinuance of the microFlash 2t product line effective June 2, 2009. First introduced in 2004, the mF2t was widely deployed in a variety of mobile field applications. Sales of the mF2t have diminished in recent months, however, as more and more customers take advantage of the added features and lower price of the microflash 2te, which was successfully launched in July of 2008.
 

To learn more about the MF2te, please contact your Business Development Manager or Support Representative.

Training Courses - April 2009

Are you ready to learn more about your RS-SQL software?  If so, our instructor led training courses offer the best value for money.  From setting up RS-SQL to the new features of RSWeb.NET, attending a course can ensure you get the most out of your software investment.

Learn more about the courses and content at: http://www.oneilsoft.com/forum/index.php?board=14.0

Here’s a question asked of our technical specialists by an O'Neil Strategic Partner during the last month. Why not test your knowledge by seeing if you know the answer?

Question:  How can you perform a query/report of all the files which are contained in the boxes that have been collected as Pickup items on a Workorder?  So, in other words.....100 boxes were collected - can we give a listing of the files in those boxes?

Click Here to Read the Answer...

Got a question for our technical specialists or want to learn more about this feature? E-mail us at one of the following addresses:

 

North & South American Customers	Support@oneilsoft.com
European Customers	EUsupport@oneilsoft.com
Australian Customers	AUsupport@oneilsoft.com

Send comments on our Quiz Us! questions to: Newsletter@oneilsoft.com