Issue 92 - October 2008
Quick Links
What's New
Industry News
RS-SQL Tip
Tech Support
Quiz Us
Information

It's taken me a little time to catch up following the Strategic Partner Conference, but I think I am finally there.  You can get up-to-date on what happened in the What's New section below.  You will also discover the updates to our website and a new method of getting news to you sooner.

Also, in this edition, we have the first Quiz Us where the question and answer are both supplied by the customer.  It is great to see how a RS-SQL feature can be turned into a solution.

As always, I hope you enjoy this edition.

Ian Thomas
Vice President - Business Development
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What's New at O'Neil

Strategic Partner Conference Wrap


WOW!! What can I say. You guys blew me away. This is the 5th Strategic Partner Conference and your enthusiasm made it the best. Not only did I see some of the funniest antics in the Record Center Challenge (I need to record those "cheers") but the networking interaction was simply awesome.

The biggest news relates to the final tally on the sponsorship and silent auction for the Share Our Strength Charity. Thanks to everyone involved, I was able to mail out a check for $23,006.81. This far exceeded our initial goal of raising $10,000 and the charity has asked me to thank each and every one of you. Just by participating in the Record Center Challenge, you contributed to this worthy cause. Your enthusiasm in the Cook-Off, the Tortilla Toss, the Relay Race (have Leo and Ian found the shore yet?) and the "Cheer" were fabulous.  I think the huge round of applause for Uncle Bill, when he stepped up and offered $4000 for the golf trip to Ireland, said it all. Worth over $8,000, and very generously donated by CUSP Point Software, he got a bargain but also contributed to a fabulous cause. I would like to extend a huge thanks to each and every one of our Silent Auction winners and, especially all our other Sponsors for their donations: If you are not familiar with the Record Center Challenge, it's where we have a little networking fun.  This year was particularly fun and I still haven't stopped laughing from Jason's "wiggle-lo" dance. We all wished we had video taped that one but we do have over 1,000 photos from the conference and yes, we have the wiggle-lo in action. 

A Gallery of the best 500 Photos is available on our website and from a forum link, where you can post comments, download photos and even get them printed to easily share the memories with friends and colleagues.  If you missed the event, don't miss the photos.


New User Forum Now On-Line


Talking of the forum, if you haven't yet noticed, we introduced a new, user forum at the conference. This replaces the Strategic Partner section of our website and creates a more interactive method of communication. This is where I have posted all our downloadable content and already available are all the speakers sessions and support info-breaks from the conference. In the spirit of the forum being designed to share information, this year we are making them available to all O'Neil Users, not just the conference attendees.

 

This new forum will allow you to ask questions and discuss how you use the software with other O'Neil Software users. You can reply or comment on almost every topic you find, and there are already nearly 100 topics, so if you haven't taken a look yet, I encourage you to look around and get involved.

 

If every O'Neil User posts just one question and participates in answering one question, that would be a lot of useful information immediately available to everyone. So don't delay. Get involved today.



Want your News Sooner?


The eNewsletter has been around for many years now, with this being my 92nd month of writing it, but many of you crave for snippets of information much faster.  As a result, I have commenced my first blog.  For those who are not familiar, a blog is a Web Log, or on-line journal, which I can update quickly and easily.  This means that as news, ideas, issues or anything else pops into my mind, I can share it with you straight away.   The advantage is the timeliness of the information.

 

If you want to receive regular updates or read about what I am thinking, simply visit http://oneilsoft.blogspot.com

 

The newsletter, overtime, will become a summary of Blog entries, so why wait to get it monthly when you can be updated daily or weekly?

 

Don't forget, you can also subscribe to the blog to get regular updates, right in your browser or email (with Outlook 2007) using the RSS Feed capability.  You can read more about RSS feeds on our website at http://www.oneilsoft.com/news/rss.shtml



Industry
News

Thinking Big

Secure Destruction Business, Lubbock, TX - October 10, 2008 -- When John Miller formed WesTex Document in 1997 as a mobile document destruction company, his sights were set on something much bigger...

Read More...


Underground Vaults & Storage (UV&S) Now Offering Scanning Services

PR.com, Louisville, KY - October 06, 2008 -- Driven to provide the best for its clients, UV&S announces it now offers scanning services including document conversion, online file rooms, and secure data hosting...

Read More...


UK Firms Most Likely to Outsource Records Management

WebitPR.com - Oct 06, 2008 -- A European document management study...has revealed that UK firms are more likely to have their records stored off-site...

Read More...


Storage Center offers paperless services

AikenStandard.com - September 28, 2008 -- ...The self-storage facility now offers records storage and data storage with online indexing and document/data retrieval services...

Read More...


State Supreme Court cut its records storage costs by more than 23 percent

NevadaAppeal.com, NV - 24 August 2008 -- The Nevada State Supreme Court cut its records storage costs by more than 23 percent by moving their records from a Reno-based records center to Offsite Data Depot in Carson City.

Read More...


Note: O'Neil Software is not responsible for the content of external internet sites. 

Do you have news you want to share?  We would be delighted to share it with our readers every month.  Simply Email us at
newsletter@oneilsoft.com?subject=News to Include



RS-SQL
Tip

October 2008 - Want to know your Alias from your Validate?

Records Management, and especially RS-SQL, has a language all of its own.  The terminology can be a little confusing with any software package, but luckily there is one document that can help.

 

Read More...

 



Technical
Support

NEW - Downloadable content now moved to the User Forum


Last month, I mentioned about our continued efforts to get more content out to you.  This month, we have combined this with the launch of the new user forum to make it easier to register, download the content and now post feedback to us.

You can still click on the links on our website, however, they will re-direct you to the forum.  Your existing Strategic Partner username & password has been transferred over, so you should have no trouble gaining access.


Windows XP gets (yet) another Reprieve


Microsoft wasn't quite ready to comment when rumors about yet another reprieve for Windows XP first starting circulating, but that now seems to have changed, with a spokesperson for the company reportedly confirming in an email to InformationWeek that it is indeed pushing the cut-off date back six months, all the way to July 31st, 2009.

 

Read More...


New Mailing Address for Australian Office


In Australia, packages and mail are collected from Post Office boxes, rather than being delivered directly to the office.  We have recently moved our PO Box to be closer to our office so, if you need to send any materials to technical support or administration, please note the new mailing address:

O'Neil Australasia Pty., Ltd.
P.O. Box 3353
South Brisbane BC
Queensland, 4101
Australia

Our physical office address has not changed.


As always, if you are unsure or require further clarification on any of the technical topics discussed... simply ASK! Remember, we are only a telephone call or email away. For our contact details, click here.

IMPORTANT NOTE: Before loading any service packs, check with your O'Neil support representative first. News on the effects of loading a service pack is received all of the time and they will be able to advise you of any issues.



Quiz
Us
Here’s a question asked of our technical specialists by an O'Neil Strategic Partner during the last month. Why not test your knowledge by seeing if you know the answer?

Question:  We have a situation where we store tens of thousands of x-ray files for a hospital. Even though we have detailed information on each jacket provided by the hospital, we do not rely on this information to determine when something can be destroyed. For example, we do not destroy Mammography’s, we keep the minor records longer and if a filefolder has more than one volume, we keep it until the last volume can be destroyed. These are things that can create human error, thus we manually evaluate each filefolder prior to destroying them.  In the past, we have pulled all the filefolders off the shelf, brought them to a computer where we scanned it directly to a workorder, but it takes a very long time. Is there a better way?

 

Click Here to Read the Answer...

 


Got a question for our technical specialists or want to learn more about this feature? E-mail us at one of the following addresses:

 
North & South American Customers Support@oneilsoft.com
European Customers EUsupport@oneilsoft.com
Australian Customers AUsupport@oneilsoft.com

Send comments on our Quiz Us! questions to: Newsletter@oneilsoft.com



Information
O'Neil Software, Inc.
Corporate Office
11 Cushing, 
Irvine
California, 92618
Tel: +1 949 458 1234
Support: +1 800 797 4321
sales@oneilsoft.com
support@oneilsoft.com
O'Neil Software Ltd.
European Office
6 Joplin Court, Crownhill,
Milton Keynes MK8 0JP,
United Kingdom
Tel: +44 1908 635320
Fax: +44 1908 635328
EUsales@oneilsoft.com
EUSupport@oneilsoft.com
O'Neil AustralAsia Pty Ltd.
AustralAsia Office
Ground Floor, Logan House South,
25 Donkin Street
South Brisbane QLD 4101
Australia
Tel: +61 7 3255 1333
Fax: +61 7 3255 1444
AUsales@oneilsoft.com
AUsupport@oneilsoft.com

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Legal
Bit
©O'Neil Software Inc. 2008. O'Neil Software, the O'Neil Logo, RSWin, RS-SQL, RSMobile, RSWeb, "Scan. Store. Manage. Deliver" and The FIRST Choice of Record Centers WORLDWIDE! are trademarks or registered trademarks of O'Neil Software Inc. All other trademarks acknowledged. This document may include many forward-looking statements regarding anticipated product functionality, targeted release dates, availability of technology and certain company initiatives that involve risks and uncertainties, and actual results may differ materially. This document is not intended to obligate O'Neil Software to such functionality, release dates, technology, initiatives and plans, but merely to inform of O'Neil Software's current intentions. This document is for informational purposes only and is subject to change without notice. O'Neil Software makes no warranties, express or implied in this document. The contents of this document are believed to be current and accurate as of its date of publication. For a complete description of the product features, please refer to the product's user guides, reference manuals and release notes.

O'Neil Software believes that this E-mail and any attachments were free of any virus, worm, Trojan horse, and/or malicious code when sent. This message and its attachments could have been infected during transmission. By readthe recipient accepts full responsibility for taking protective and remedial action about viruses and other defects. O'Neil Software is not liable for any loss or damage arising in any way from this message or its attachments.