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As you can imagine, it's a flurry of activity as we
prepare for next week's Strategic Partner Conference.
It is always very exciting to meet up with everyone and
we have two packed days' of content, which you can read
more about by downloading the brochure from the What's
New section.
On top of that, this month's newsletter is full of
information, making for a packed edition.
As always, I hope you enjoy this edition. Ian Thomas
Vice President - Business Development
If you received this newsletter in error or wish to find out more, please
click here
Want your O'Neil News sooner? Subscribe to our
What's New at oneilsoft.com
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What's New at O'Neil
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Want your News
Sooner?
The eNewsletter has been around for
many years now, with this being my 91st month of writing
it, but many of you crave for snippets of information
much faster. As a result, I have commenced my
first blog. For those who are not familiar, a blog
is a Web Log, or on-line journal, which I can update
quickly and easily. This means that as news,
ideas, issues or anything else pops into my mind, I can
share it with you straight away. The
advantage is the timeliness of the information.
If you want to receive regular updates or read about what I am thinking,
simply visit
http://oneilsoft.blogspot.com. The most recent
post discusses why I think the blog offers advantages
over the newsletter.
Don't forget, you can also subscribe to the blog to
get regular updates, right in your browser or email
(with Outlook 2007) using the RSS Feed available.
You can read more about RSS feeds on our website at
http://www.oneilsoft.com/news/rss.shtml
Strategic Partner Conference Registration -
85% Full
With one week to go, we have almost reached the
available capacity for the conference so this is your final
opportunity to join us in Newport Beach next week.
If you have not attended one of these conferences before, be sure not to miss this opportunity to network with other users, meet the support & development team and learn how to maximize your software investment. Registration is required for all customers who wish to attend and space is limited to the first 150 people. Past experience has shown that these
do sell out... so don't delay.
If you are travelling from a country where a visa to enter
the US is required, you can download a letter to support
your application at:
http://www.oneilsoft.com/partner/pdf/ConferenceVisaApplicationLetter.pdf
Strategic Partner Brochure Available Online
Don't forget to view the Strategic Partner Conference
Brochure. This comprehensive overview of the
conference is available online at
http://www.oneilsoft.com/news/conference/brochure2008.pdf
Strategic Partner Award Nominations...
Award Winners: Decisions being made this Thursday!
For
those of you who have registered, don't forget to
nominate yourselves for a Strategic Partner Award.
The awards ceremony is always one of my favorite events at
the conference, and usually a lot of fun too, so make sure
you have a chance to win an O'Neil Strategic Partner Award.
It is not too late to be in the running for an award
and you can see who has been nominated by clicking the Who's
Nominated link below.
Read More
or click one of the Quick Links below...
Agenda
*
Registration
*
Awards Overview
*
Award Nominations
*
Who's Nominated? |
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Industry
News |
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Iron Mountain Europe Strengthens Presence in France
PR-USA.net, London - 8 September 2008
-- Iron Mountain Incorporated today announced the acquisition of Anamnis GDM SAS, a firm specialising in electronic document management solutions. ...
Read More...
Historian slams Air Force record keeping
stuff.co.nz, New Zealand - Sep 07, 2008
-- that completion has been "greatly hindered by decades of poor management by those ultimately responsible for the preservation of the relevant records"...
Read More...
Disaster Preparedness
TALLAHASSEE, FL - Sept 06, 2008
--
Records should be backed up and stored in an off-site location out of harm’s way... Paper records stored on shelves, cabinets, and other storage ......
Read More...
Bank customer data sold on eBay
BBC, UK - August 26, 2008
-- ...Archiving firm Graphic Data, said it was investigating how the computer equipment had been removed from a secure location...
Read More...
Note: O'Neil Software is not
responsible for the content of external internet sites.
Do you have news you want to share?
We would be delighted to share it with our readers every
month. Simply Email us at
newsletter@oneilsoft.com?subject=News to Include
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RS-SQL
Tip |
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Want to
see clearly in RSMobile?
Sometimes the fonts on a mobile
device make it difficult to read what is on the screen But ClearType
is a really nice function when it is up to reading and eye comfort.
Read More...
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Technical
Support |
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NEW O'Neil
On-Line Sessions Added
As we continue to look at
new ways to get content to you, we have included on our
website some internal PowerPoint documents, mostly used to
train our staff on new features in RS-SQL Version 3.06. Our
thought is that we should share as many of these
presentations as possible, so you can undertake training
internally or just brush-up on features you are already
familiar with.
The presentations added
this month cover the following topics:
- Barcode Lengths
- Model Users
- The Prefix & Suffix
Feature
- Priority Services
- Unit Volume Billing
- Workorder Close Feature
You can download the
presentations from the Education section of our website at:
http://www.oneilsoft.com/express/internet.shtml
Please note that these
are not instructor-led courses, such as the O'Neil
EXPRESS courses available from the same section of our
website. These are documents for self-study.>
To view or download content
from our website, you will need a Strategic Partner username
and password. You can register at:
http://www.oneilsoft.com/support/register.shtml
Still Using
the Physical Dongle Key? It's time to go Virtual
!!
The
red physical dongle key was our original method for
controlling your RS-SQL licenses. Suitable at the
time, it has long been replaced by the ability to have a
virtual software key. This eliminates the need to
logon to the master workstation every few days and gives
much greater options for Disaster Recovery testing.
Also, with
version 3.06, new features, such as the Image on Demand, are
only supported in a virtual software key environment.
So don't wait. Contact your support or business
development representative to transfer to virtual licensing
today.
RS-SQL Version 3.05+ &
Windows 64-Bit Servers
The RS-SQL database can be installed on or restored to a 64-bit server running 64-bit Microsoft
SQL Server. The RS-SQL Client, RSWeb.NET, and the RSMobile Communication server can
be installed on and run on a 64-bit server that supports a 32-bit subsystem.
This is also a
requirement if you chose to use a 32-bit version of SQL
Server for your database installation. For example, the
Itanium processor does not support a 32-bit subsystem. It
can host an RS-SQL database but cannot run the application
on the server. The Xeon processor supports both 64-bit and
the 32-bit subsystem. Any of the RS-SQL, RSMobile or
RSWeb.NET applications can be installed on a Xeon server.
Once the RS-SQL Client and Database are installed, there are
no special settings required to run the client from the
server or to access the database from another workstation.
Read More...
You may
experience difficulties with the AmyUni Driver for creating
web reports. Please contact your support
representative for the latest information.
RS-SQL
Version 3.06 Patches now available
If you are running RS-SQL version
3.06.19, there is now a fix for some minor issues.
Application of the patch will take you to version
3.06.20. There are actually 2 files, one for your
RS-SQL client and one for your RS-SQL database.
Click here to download the patches from our website.
Note, all systems and CD's shipped
after August 26 should have shipped with RS-SQL 3.06.20,
so there is no need to install these patches.
Check your HELP>ABOUT screen if in doubt or call your
regional support representative.
As always, if you are unsure or require further clarification on any
of the technical topics discussed... simply ASK!
Remember, we are only a telephone call or email away. For our
contact details, click here.
IMPORTANT NOTE: Before loading any service packs,
check with your O'Neil support representative first. News on
the effects of loading a service pack is received all of the time
and they will be able to advise you of any issues.
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Quiz
Us |
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Here’s a question asked
of our technical specialists by an O'Neil Strategic Partner during the last month. Why not test your knowledge by seeing if you
know the answer?
Question:
I have created a lot of Quick Queries, but some of them
I no longer need. Can you tell me how to delete
them??
Click Here to Read the Answer...
Got a question for our technical specialists or want to learn more about this
feature? E-mail us at one of the following addresses:
Send comments on our Quiz Us! questions to:
Newsletter@oneilsoft.com
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Information
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O'Neil Software, Inc.
Corporate Office
11 Cushing,
Irvine
California, 92618
Tel: +1 949 458 1234
Support: +1 800 797 4321
sales@oneilsoft.com
support@oneilsoft.com
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O'Neil Software Ltd.
European Office
6 Joplin Court, Crownhill,
Milton Keynes MK8 0JP,
United Kingdom
Tel: +44 1908 635320
Fax: +44 1908 635328
EUsales@oneilsoft.com
EUSupport@oneilsoft.com
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O'Neil AustralAsia Pty Ltd.
AustralAsia Office
Ground Floor, Logan House South,
25 Donkin Street
South Brisbane QLD 4101
Australia
Tel: +61 7 3255 1333
Fax: +61 7 3255 1444
AUsales@oneilsoft.com
AUsupport@oneilsoft.com
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For more information visit our website
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This eNewsletter comes to you at no charge as a
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Legal
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©O'Neil Software Inc. 2008.
O'Neil Software, the O'Neil Logo, RSWin, RS-SQL, RSMobile, RSWeb,
"Scan. Store. Manage. Deliver" and The FIRST Choice of Record Centers WORLDWIDE! are trademarks or registered trademarks of O'Neil Software Inc. All other trademarks acknowledged. This document may include many forward-looking statements regarding anticipated product functionality, targeted release dates, availability of technology and certain company initiatives that involve risks and uncertainties, and actual results may differ materially. This document is not intended to obligate O'Neil Software to such functionality, release dates, technology, initiatives and plans, but merely to inform of O'Neil Software's current intentions. This document is for informational purposes only and is subject to change without notice. O'Neil Software makes no warranties, express or implied in this document. The contents of this document are believed to be current and accurate as of its date of publication. For a complete description of the product features, please refer to the product's user guides, reference manuals and release notes.
O'Neil Software believes that this E-mail and any attachments were free of any virus, worm, Trojan horse, and/or malicious code when sent. This message and its attachments could have been infected during transmission. By readthe recipient accepts full responsibility for taking protective and remedial action about viruses and other defects. O'Neil Software is not liable for any loss or damage arising in any way from this message or its attachments.
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