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As we continue our planning for the Strategic Partner
Conference 2008, I am reminded that many of you need
plenty of time to plan your trip. It is for that
reason I have opened up the registration early this
year, so you have plenty of time. The agenda is
getting finalized with one final session being firmed up
but there should be something for everyone. You
can learn more in the What's New section below.
Don't forget to check out the Technical Support section
for news on two important updates for RS-SQL and also to
discover the link for entering on-line support requests.
Finally, we are delighted by your feedback relating
to the new section, named "The Last Word...". This
is where you can hear directly from our customers how
they implemented a new feature or won a new account.
This month, you can learn all about the GPRS
functionality in RSMobile.
As always, I hope you enjoy this edition. Ian Thomas
Vice President - Business Development
If you received this newsletter in error or wish to find out more, please
click here
Want your O'Neil News sooner? Subscribe to our
What's New at oneilsoft.com
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What's New at O'Neil
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Strategic Partner Conference Registration Now Open
We have opened the registration for the Strategic
Partner Conference 2008 and, by popular demand, we have
moved our registration process to
PayPal to allow a wider selection of credit cards,
including American Express. Don't forget to book your
hotel rooms by contacting the Hyatt Regency, Newport
Beach, California on: 1-800 233-1234 (International: +1
(949) 729-1234) or online at:
http://newportbeach.hyatt.com. Be sure to
mention, or enter online, our Group code "G-Neil " to
secure the conference room rate.
Click Here for more information.
To get further information regarding the conference,
click on any of the Quick Links below:
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Industry
News |
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Medical records sold to teacher as scrap paper -
Information included histories, Social Security numbers
of 28 patients
Associated Press,
March, 10, 2008
-- The medical records of 28 Central Florida Regional
Hospital patients were sold last month at a Salt Lake
City surplus store for about $20, a newspaper reported.
The records were sold to a local school teacher looking
for scrap paper for her fourth-grade class...
Read More...
Iron Mountain Profits Down 25%, Names New CEO
Fox Business, February, 28, 2008
-- Iron Mountain Inc. said Thursday that its
fourth-quarter net profit fell 25% to $28 million, or 14
cents a share, from $37.1 million, or 18 cents a share,
as the firm also said it was promoting its chief
operating officer to CEO...
Read More...
Retrievex adds New York City Metro area to its service
area
PHILADELPHIA, PA February 11, 2008 -
Peter Pierce, founder and former owner of Pierce Leahy
Archives, announced today the acquisition Archives
Management, Inc., of New Brunswick, NJ. With this
acquisition Retrievex begins to expand beyond the New
England market...
Read More...
Access Information Management Acquires Datakeep Inc.
San Francisco CA – February 15, 2008 -
Access Information Management has announced the
acquisition of Datakeep, Inc., a records management
company based in Madison, Wisconsin. Terms of the deal
were not disclosed. This acquisition is the first made
by Access in the Central United States and will serve as
the cornerstone of their Midwest presence...
Read More...
Note: O'Neil Software is not
responsible for the content of external internet sites.
Do you have news you want to share?
We would be delighted to share it with our readers every
month. Simply Email us at
newsletter@oneilsoft.com?subject=News to Include |
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RS-SQL
Tip |
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Want to Know who is Logged in to
RS-SQL?
Maybe you want to know if a customer is logged on via
the web or if someone is working in a remote facility?
Either way, here is a quick and simple tip to help you
know who is logged in to your RS-SQL system.
Go to the Administration > Options > User > Users
Grid and press F6 to see the available Quick Queries.
You should see one named: zUsersCurrentlyUsingRS-SQL
Run this query and you will see a list of all users
currently using the software. You may want to
ensure you are showing the User Type column on the grid.
You can select this by selecting Format > Columns
from the menu.
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Technical
Support |
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RS-SQL Version 3.05 Updates
Available
If you were
mailed RS-SQL (version 3.05.14), there has been a couple
of
updates made to correct a small issue with workorders.
Known as Patch 3.05.15 & 3.05.16. After you have
installed RS-SQL
3.05.14, you can download the necessary files with
instructions from:
http://www.oneilsoft.com/support/downloads.shtml
On-Line Support Request Form Now
Available
Over the last
12 months we have seen a marked increase in the number
of support questions received by email, up by 50%
between 2006 and 2007. We have, therefore, decided
to provide a simple on-line form to help you log a
request. By visiting
http://www.oneilsoft.com/support/support_request.shtml
(or from the website menu select Support > Support
Request) you can now log your call and receive an
email confirmation.
Simply select
your region and answer the questions to help us
understand your problem, and a support representative
will contact you as quickly as possible.
As always, if you are unsure or require further clarification on any
of the technical topics discussed... simply ASK!
Remember, we are only a telephone call or email away. For our
contact details, click here.
IMPORTANT NOTE: Before loading any service packs,
check with your O'Neil support representative first. News on
the effects of loading a service pack is received all of the time
and they will be able to advise you of any issues.
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Quiz
Us |
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 Here’s a question asked
of our technical specialists by an O'Neil Strategic Partner during the last month. Why not test your knowledge by seeing if you
know the answer?
Question:
I want to use monitors and send electronic invoices but my
I.T. guy told me I need a MAPI compatible email server.
This sounds complicated. Can you tell me what I need?
Answer: The good news is that your I.T.
person was correct but things got a whole lot
easier with SQL Server 2005. Database Mail, has
been a new
addition to the SQL Server 2005 database engine since
early 2007 but most people haven't taken advantage of it
yet. Destined to be the
replacement for SQL Mail, Database Mail uses a Simple
Mail Transfer Protocol (SMTP) server to send e-mails
rather than using the MAPI accounts that SQL Mail
required. This allows your organization to send
e-mails with attachments. It also gives you the ability
to set many other configuration settings without
requiring you to have an Exchange Server or configuring
any type of MAPI workaround.
Read More
about Database Mail...
Got a question for our technical specialists or want to learn more about this
feature? E-mail us at one of the following addresses:
Send comments on our Quiz Us! questions to:
Newsletter@oneilsoft.com
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The Last Word... |
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Access Information Management &
the New GPRS for RSMobile
In this
new newsletter section, we get the opportunity to talk
with a customer each month to see how they have adopted
an O'Neil Service or feature of RS-SQL, RSWeb.NET or
RSMobile to maximize their unique, competitive
advantage.
In this month's audio interview, you can listen to Mikhail
Henning, Operations Manager at Access Information
Management talk about his early experiences with the new
GPRS functionality for RSMobile.
Click Here to Listen...
Note: O'Neil Software is not
responsible for the content of external internet sites.
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Information
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O'Neil Software, Inc.
Corporate Office
11 Cushing,
Irvine
California, 92618
Tel: +1 949 458 1234
Support: +1 800 797 4321
sales@oneilsoft.com
support@oneilsoft.com
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O'Neil Software Ltd.
European Office
6 Joplin Court, Crownhill,
Milton Keynes MK8 0JP,
United Kingdom
Tel: +44 1908 635320
Fax: +44 1908 635328
EUsales@oneilsoft.com
EUSupport@oneilsoft.com
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O'Neil AustralAsia Pty Ltd.
AustralAsia Office
Ground Floor, Logan House South,
25 Donkin Street
South Brisbane QLD 4101
Australia
Tel: +61 7 3255 1333
Fax: +61 7 3255 1444
AUsales@oneilsoft.com
AUsupport@oneilsoft.com
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For more information visit our website
Check our site
map or  search site
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This eNewsletter comes to you at no charge as a
service of O'Neil Software, Inc, the World's Leading Supplier of
Records Management Software. Visit our Web site at
www.oneilsoft.com
or contact
us for complete and additional information.
To unsubscribe or update your company details regarding the
O'NEIL NEWSLETTER, click on the link at the bottom of this
newsletter.
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Legal
Bit |
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©O'Neil Software Inc. 2008.
O'Neil Software, the O'Neil Logo, RSWin, RS-SQL, RSMobile, RSWeb,
"Scan. Store. Manage. Deliver" and The FIRST Choice of Record Centers WORLDWIDE! are trademarks or registered trademarks of O'Neil Software Inc. All other trademarks acknowledged. This document may include many forward-looking statements regarding anticipated product functionality, targeted release dates, availability of technology and certain company initiatives that involve risks and uncertainties, and actual results may differ materially. This document is not intended to obligate O'Neil Software to such functionality, release dates, technology, initiatives and plans, but merely to inform of O'Neil Software's current intentions. This document is for informational purposes only and is subject to change without notice. O'Neil Software makes no warranties, express or implied in this document. The contents of this document are believed to be current and accurate as of its date of publication. For a complete description of the product features, please refer to the product's user guides, reference manuals and release notes.
O'Neil Software believes that this E-mail and any attachments were free of any virus, worm, Trojan horse, and/or malicious code when sent. This message and its attachments could have been infected during transmission. By reading the message and opening any attachments, the recipient accepts full responsibility for taking protective and remedial action about viruses and other defects. O'Neil Software is not liable for any loss or damage arising in any way from this message or its attachments.
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