This month, you can find out the latest news regarding our Strategic Partner Conference, get logo's on your workorders, check out the latest news, and listen to our new audio interview.

As always, I hope you enjoy this edition.

Strategic Partner Conference Information Updated

The draft agenda is also in place.  The session timings have been decided and all speakers have now been selected.  Over the next few weeks we will allocate the speakers to the slots.  We have also created a link to nominate yourself, someone in your company, or your company for one of the Strategic Partner of the Year Awards.  You can also see who has been nominated.

Finally, the registration will be handled by an external company and I hope to have both the hotel and conference registration open, with a web form, by the end of the month. 

To find out all the latest news, go to: http://www.oneilsoft.com/news/conference/conference2008.shtml

Missing records stall cheques
Northern News Services, February, 18, 2008 -- In Norman Wells a plaque hangs on Louie Edgi's wall commending him for graduating from the Grollier Hall residential school in 1990. On his kitchen table sits a letter from Indian Residential Schools Resolution Canada informing him he's been rejected for his $16,000 common experience payment because there's no record he was there...

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Berkshire Halves Stake in Iron Mountain
Barron's Online, February, 15, 2008 -- HOUSING BOXES OF COMPANY RECORDS is a booming business for Iron Mountain, a company long championed by investor Warren Buffett.  But sometime in the fourth quarter of 2007, Buffett's investment firm, Berkshire Hathaway, sold more than 4.38 million shares in Iron Mountain, close to half of its stake, according to a filing released late Thursday...

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'Pallets pooler' Argus quits as Brambles chairman and director
Supply Chain Review, Australia, February 06, 2008 - Don Argus has quit as Brambles chairman and director. Deputy Chairman Graham Kraehe will replace Argus at the head of the logistics company's board.”

North American/Allied parent Sirva files bankruptcy
Bloomberg - February 05, 2008 - Sirva Inc., the relocation services provider better known for its trade names North American Van Lines and Allied Van Lines, filed a prepackaged Chapter 11 bankruptcy petition today in New York along with 58 affiliates...

Read More...

Note: O'Neil Software is not responsible for the content of external internet sites. 

Do you have news you want to share?  We would be delighted to share it with our readers every month.  Simply Email us at
newsletter@oneilsoft.com?subject=News to Include

When visiting customers over the last 2 weeks, I noticed that most of you know how to put a barcode onto your workorders but most didn't know that you can now add your company logo to the top of your workorders.

In the Workorder grid, from the Options menu, select Workorder Customization. the following dialog appears:

Bitmap File: Type the path and filename of the bitmap. Only the BMP file format is supported. At print time if the file is not found, the workorder is printed without the logo.
Width/Height Inches: Enter a width and height in inches if you want your image to be scaled. If no values are specified, no scaling is performed and the actual image size is honored.
Logo Alignment: Select where on the page you want the logo to appear.
When you have completed all fields, click OK to save.
 

Citrix Published Applications and RS-SQL Licensing

Our basic licensing model is based on a client/server relationship. Client basically equates to a workstation or “desktop”. You can invoke multiple RSSQL instances of Admin and/or Ops from a single workstation/client and use only one standard user license.

In the Citrix and Terminal Services environment the concept of a workstation/client/desktop exists not on a physical workstation but as an environment created on the Citrix/TS server. If a user has access to a Citrix/TS full desktop environment and executes multiple instances of Admin and/or Ops only one RSSQL license is used.

However, Citrix/TS treats the invocation of a Published Application as a limited, independent desktop environment. RSSQL has no way of detecting that two instances of Admin and/or Ops have been invoked from the same physical workstation when access is by way of a Published Application. Therefore, an RSSQL license is used for each instance.

Obviously, the appropriate strategy for users who need to invoke multiple RSSQL application instances at the same time in the Citrix/TS model is to give those users a full Citrix/TS desktop with access to Admin and Ops.

RS-SQL Version 3.05 Update Available

If you were mailed RS-SQL (version 3.05.14), there has been an update made to correct a small issue with workorders.  Known as Patch 3.05.15, this is a script to run against the database to fix this matter. If you have installed RS-SQL 3.05.14, you can download the necessary file at: http://www.oneilsoft.com/support/downloads.shtml

Check your Custom Style Sheets for RSWeb.NET

Starting with the latest release of RS-SQL (version 3.05), there has been a change to one of the controls we use for displaying the results grids.  This has caused some minor problems if you have used Custom Style Sheets to personalize your version of RSWeb.NET.  If you have done this, please contact your support representative before upgrading to version RS-SQL 3.05.  We will look at your CSS file and make appropriate changes to correct the problem.

Microsoft MSDE no longer included on your RS-SQL CD.

Starting with the latest release of RS-SQL (version 3.05), we are no longer supplying the MSDE installation files on our RSSQL installation CD. In today’s world, installing MSDE2000 is considered to be installing out of date software, according to Microsoft. Also, it is not supported in Windows Vista.

SQL Server 2005 Express Edition is the new version of MSDE and is a free, easy-to-use, lightweight, and embeddable version of SQL Server 2005.

If you currently use MSDE, please contact your support representative who will be able to assist you obtain it or explain the appropriate upgrade path to SQL Server 2005 Express Edition or a full release of SQL Server.

Question:  I want to change the background image on the startup screen in RS-SQL.  Ideally I would like different images for the operations program and the administration program.  Can this be done?

Answer:  It is fairly straight forward for you to do this.  All you need to do is get the images you want as the backdrop and save them as a bitmap (.bmp) file.  Then, rename the file either RSAdmin.lgo (to make it the admin background) or RSOps.lgo (to make it the operations background). Once this is done, copy the file(s) into your C:\Program Files\RSSQL folder. The backgrounds should now be changed to reflect your corporate image.

Got a question for our technical specialists or want to learn more about this feature? E-mail us at one of the following addresses:

 

North & South American Customers	Support@oneilsoft.com
European Customers	EUsupport@oneilsoft.com
Australian Customers	AUsupport@oneilsoft.com

Send comments on our Quiz Us! questions to: Newsletter@oneilsoft.com

Westex Document Wins Large Account

In this new newsletter section, we get the opportunity to talk with a customer each month to see how they have adopted an O'Neil Service or feature of RS-SQL, RSWeb.NET or RSMobile to maximize their unique, competitive advantage. 

In this month's audio interview, you can listen to Jodi Perez, Sales Manager at WesTex Document, explain how they won a large account, against tough competition, by offering high service quality not lower prices.

Click Here to Listen...

Note: O'Neil Software is not responsible for the content of external internet sites.