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I'm
writing this newsletter while some things come to an end
and new beginnings come in sight.
The last training class of the year is underway and the
final patch for version 3.04 has been issued. On
October 30, the current wireless MF2t printer model was
replaced and we are issuing 12 months notice for the end
of support for the humble datawand, which has been in
service since the first RSDos system in the early
1980's.
But this all brings exciting new times ahead: The next
version of RS-SQL is being finalized, with some great
new features; Testing of RSMobile on the AT&T
network is complete, and the results are very
encouraging; we have added our 67th country; and 2008
looks to be one of the most exciting years yet.
As always, I hope you enjoy this edition. Ian Thomas
Vice President - Business Development
If you received this newsletter in error or wish to find out more, please
click here
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What's New
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New Symbol Drop Test Video Now Available
By now, most of your are familiar with the original
MC9000 series mobile device video showing how robust it
is. If not, take a quick pause and
watch here. This particular video was "unofficial"
so its is interesting to see one posted on YouTube by
Symbol themselves.In this latest video, an MC9000
device is dropped from 85ft along with a rival product.
Only one bounces and continues to work. I will let
you guess which one. Nevertheless, it is
interesting to watch.
Watch here, sit back and enjoy.
Ruggedness on its own is great but when you couple this
device with O'Neil's
award winning RSMobile software,
you really have a winning combination. Contact your Business Development Representative to
learn all about the MC909x mobile devices and our RSMobile software,
now certified for use on AT&T's data network.
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Industry
News |
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Hacker finds 492,000 unprotected Oracle, SQL database
servers
ZDNet, USA, November 14th, 2007
- A survey by renowned database hacker David
Litchfield has found a whopping 492,000 Microsoft SQL
and Oracle database servers directly accessible to the
Internet without firewall protection...
Read More...
Iron Mountain's outlook cut to negative from stable,
ratings...
CNNMoney.com - USA -
November 13, 2007 - ...Ratings Services said it
has cut the rating outlook on records management and
storage service provider Iron Mountain Inc (NYSE:IRM) to
negative from stable.
Read More...
New Storage Center offers clients many high-tech
features
AikenStndard.com, Aiken, SC, USA
- November 08, 2007 - A new self-storage facility
on Pine Log Road helps store its clients' bits and bytes
as well as their beds and benches and buffets...
Read More...
Bay Imaging finally providing records
WABC, New York - November 08,
2007 - A doctor who ran a radiology clinic is
accused of keeping more than 100,000 women from getting
their medical records...
Read More... or
Watch Here...
Note: O'Neil Software is not
responsible for the content of external internet sites.
Do you have news you want to share?
Email us at
newsletter@oneilsoft.com?subject=News to Include |
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RS-SQL
Tip |
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Let's be Precise
Want
to ensure you scan the correct item when working with
barcodes that are close together?
The Precise
Mode option offers a check box to enable/disable precise
scanning mode on your mobile device. When Precise Mode
is turned on, the cross hairs of the scanner beam must
hit the barcode directly in order for the scan to work.
This can be helpful when scanning several barcodes that
are close together. If Precise Mode is not turned on,
the barcode can be anywhere in the scanning range and
the scan will work. Precise Mode is turned off by
default.
To turn on Precise Mode, from the Tools
menu, select Admin and then Scan
Settings.
Select the Precise Mode check box and tap OK to return
to the Admin menu. Tap Main Menu to return to the main
menu.
The Focus Position option allows you to change the focal
distance from Near to Far. By default the focus position
is set to Near and this seems to work well for most
scanners. However, some users have found that the Far
setting works better for them. This feature is only
available on imager devices, and may not be supported on
all imager devices so check with your local technical
support team, if you are unsure if your device is
compatible.
To change the focus position, from the Tools
menu, select Admin and then Scan
Settings.
Select the focus position and tap OK to return to the
Admin menu. Tap Main Menu to return to the main menu.
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Technical
Support |
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RS-SQL Version 3.04 Patch 17
Today the support teams received notification that we have released
Patch 17 for ver. 3.04. There are only a few fixes in it but some
people, needed one or more of them urgently.
You can download the
patch and release notes from our website at:
http://www.oneilsoft.com/support/downloads.shtml
To access the site, contact your Business Development
representative for a username & password
Do you think your Scanner is DOA?
Here are some important tips to get you started.
Below are some
tips for people who believe their scanner to be Dead on
Arrival. This is very unusual as every scanner is
personally tested by a member of our support team and
so, usually, the problem is much less serious. So
lets highlight a few common problems:
1. Read the O’Neil document Getting Started With Your
RSMobile Scanner that was shipped with your scanner.
This has some clear guidance on getting started and will
be a big help.
2. Insert the battery and fully charge all devices
overnight before use. This will ensure that both the
primary and backup batteries are charged to capacity.
The backup battery is located internally in the scanner
and is not the battery you pop in and out. Also, a
proper first charge is critical to the life of any
device battery.
3. MC9000’s can appear sluggish after first turning on.
After using for few minutes it will begin to become more
responsive.
4. Make sure Microsoft Active Sync is installed and that
the device connects before attempting to initialize in
RS-SQL.
5. For devices that fail to connect via Active Sync
ensure desktop and corporate firewall policies allow
Active Sync access to the computer.
6. For devices that fail to initialize in RS-SQL ensure
end users have full rights to the RSSQLCOM folder,
generally located on the network.
7. Information on battery management can found at
www.oneilsoft.com under support downloads. It is
advisable to write the date each battery was received on
the back of each battery with a marker. When batteries
are swapped between devices, or as inventory grows and
ages, this information will prove invaluable.
8. Finally,
if all else fails, contact the O’Neil Support Desk to verify your device
is not functional and/or to obtain return shipping
instructions.
MF2t Wireless Printer replaced by
O'Neil Printers
The wireless
MF2t printer was replaced on October 30th with a new
model. The newer MF2t printer has the wireless
capabilities "built in" rather than using a PCMCIA card,
that was plugged into the side. The newer model is
fully compatible with the batteries, chargers and cables
of the older model.
As always, if you are unsure or require further clarification on any
of the technical topics discussed... simply ASK!
Remember, we are only a telephone call or email away. For our
contact details, click here.
IMPORTANT NOTE: Before loading any service packs,
check with your O'Neil support representative first. News on
the effects of loading a service pack is received all of the time
and they will be able to advise you of any issues.
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Quiz
Us |
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Here’s a question asked
of our technical specialists by an O'Neil Strategic Partner during the last month. Why not test your knowledge by seeing if you
know the answer?
Question: I have a need to display multiple taxes
that are required on the Invoice printout - and they
need to be displayed as separate line items.
For example, I require:
* A tax of 12% on the entire Invoice
* A tax of 2% on the 12%
* A tax of 1% on the 12%
Can you help?
Answer: With a little workaround this can be
achieved. We have an ENDOFINV.IDI file modified to
have 2 additional Surcharge Actions. So, you would
simply need to enter “INVOICETAX1” and “INVOICETAX2”
under the Surcharge Base Action, then enter prices for
both.
In your example, the rates, will have to be the
recalculated rate based on the equivalent of (12% of the
invoice total x 2%), for example, 2% = .24% and 1% =
.12% but you can show the rates as described by you in
the descriptions, so as not to confuse the client.
Contact your local support desk to obtain a copy of the
ENDOFINV.IDF if you need to show multiple invoice taxes.
Got a question for our technical specialists or want to learn more about this
feature? E-mail us at one of the following addresses:
Send comments on our Quiz Us! questions to:
Newsletter@oneilsoft.com
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Windows Tip |
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Daily Microsoft Office Tips
I try to add a new windows or Office tip every month but
if, like me, you want your tips more regularly, read on.
You can now download a tool, at no cost, from Microsoft
that will deliver tips to you on a daily basis.
Need that daily fix?
Read More...
Note: O'Neil Software is not
responsible for the content of external internet sites.
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Information
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O'Neil Software, Inc.
Corporate Office
11 Cushing,
Irvine
California, 92618
Tel: +1 949 458 1234
Support: +1 800 797 4321
sales@oneilsoft.com
support@oneilsoft.com
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O'Neil Software Ltd.
European Office
6 Joplin Court, Crownhill,
Milton Keynes MK8 0JP,
United Kingdom
Tel: +44 1908 635320
Fax: +44 1908 635328
EUsales@oneilsoft.com
EUSupport@oneilsoft.com
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O'Neil AustralAsia Pty Ltd.
AustralAsia Office
Ground Floor, Logan House South,
25 Donkin Street
South Brisbane QLD 4101
Australia
Tel: +61 7 3255 1333
Fax: +61 7 3255 1444
AUsales@oneilsoft.com
AUsupport@oneilsoft.com
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For more information visit our website
Check our site
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This eNewsletter comes to you at no charge as a
service of O'Neil Software, Inc, the World's Leading Supplier of
Records Management Software. Visit our Web site at
www.oneilsoft.com
or contact
us for complete and additional information.
To unsubscribe or update your company details regarding the
O'NEIL NEWSLETTER, click on the link at the bottom of this
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Legal
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©O'Neil Software Inc. 2007.
O'Neil Software, the O'Neil Logo, RSWin, RS-SQL, RSMobile, RSWeb,
"Scan. Store. Manage. Deliver" and The FIRST Choice of Record Centers WORLDWIDE! are trademarks or registered trademarks of O'Neil Software Inc. All other trademarks acknowledged. This document may include many forward-looking statements regarding anticipated product functionality, targeted release dates, availability of technology and certain company initiatives that involve risks and uncertainties, and actual results may differ materially. This document is not intended to obligate O'Neil Software to such functionality, release dates, technology, initiatives and plans, but merely to inform of O'Neil Software's current intentions. This document is for informational purposes only and is subject to change without notice. O'Neil Software makes no warranties, express or implied in this document. The contents of this document are believed to be current and accurate as of its date of publication. For a complete description of the product features, please refer to the product's user guides, reference manuals and release notes.
O'Neil Software believes that this E-mail and any attachments were free of any virus, worm, Trojan horse, and/or malicious code when sent. This message and its attachments could have been infected during transmission. By reading the message and opening any attachments, the recipient accepts full responsibility for taking protective and remedial action about viruses and other defects. O'Neil Software is not liable for any loss or damage arising in any way from this message or its attachments.
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