This month will forever be remembered by me as "Conference Month."  Over the last 25 days, we have either exhibited at or attended 8 industry events around the globe.

The best part of this experience is getting to meet up with so many of you.  From ARMA in Baltimore to the Australian Self-Storage Association in New Zealand, these are great opportunities to get some time to show new features, discuss future developments and talk about the records management industry in general.

All of that was a preamble to allow me to apologize for being a little late writing the newsletter. So without any further delay, here it is and, as always, I hope you enjoy this edition.

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MOTOVATION 2007

Kathy Paldino, SVP & President of Motorola Enterprise Mobility, was delightful to chat with and has strong views on the importance of partnerships for the success of all of us.  I left feeling comfortable that Motorola would continue to be the mobile device supplier for O'Neil Software and would be able to help us continue to innovate in this area.

I was also interested to hear the they have now shipped over 1 million MC9000 mobile devices, which has clearly been the most popular choice of device by our customers.  As with all product sales, a successful roll out bids well for a long life, which is great news for us all.

Google to Add E-health Services, Exec Says
Computerworld - Framingham, MA, USA
A Google Inc. executive last week said that the company plans to support the “storage and movement” of electronic health records...

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Home Depot and Iron Mountain report missing data
SearchSecurity.com - Needham,MA,USA
Boston-based data-protection and storage company Iron Mountain Inc. admitted it lost a decade's worth of bank account data and ...
 

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Outsourcing is 'In'
Express Healthcare Management - Mumbai, India
Today, hospitals outsource services like billing, revenue cycle management (RCM) for credit billing, back-office work, medical records storage (electronic ...

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Iron Mountain Acquires Record Storage Firm, RMS Services
RTT News - Williamsville, NY, USA
RMS Services is a $27 million records management company and provider of outsourced file room solutions for hospitals. Terms of the transaction were not ...
 

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Strategic Partner Conference 2008 - Conference Date Set

Note: O'Neil Software is not responsible for the content of external internet sites. 

Do you have news you want to share?  Email us at
newsletter@oneilsoft.com?subject=News to Include

This month I have 2 tips all rolled into one:

Tip 1:  In order to process your communication sessions, you have to run the processing function after you communicate your barcode scanners.  This, however, appears to take up a user license and tie up a workstation, as you have to logon to make this work.  You can get around this issue simply by running two instances of the Operations program on one workstation.  Go to:

         Administration >> Options >> Maintenance >> RSWin.ini Config

and select "Options.Multiple Instances" from the available choices.  Change the default to YES and you can now logon to Operations twice from the same workstation and, in each instance, go to different menu options.  In one instance of operations, you can now select the Process Only option and leave this running all day.

Tip 2:  Now that you have logged on twice, it is difficult to keep a watchful eye on the processing screen as you have two windows open.  Simply purchase or use a second monitor and you can have the window you are working in displayed on your primary monitor, with the processing screen displayed in the second monitor.  You can learn more about how to do this at: http://www.microsoft.com/windowsxp/using/setup/learnmore/northrup_multimon.mspx

In the US, Daylight saving time "falls back" on November 4— Are you Ready?

The rules for DST changed this year. DST was extended by 3 weeks in the spring, and is being extended by 1 week in the fall.   If you did not address this issue in the spring it is essential to address it now.

In general, if you’re operating system is currently supported by Microsoft, appropriate updates will be made available by Microsoft. If you have Microsoft’s Automatic Update feature enabled, you will get the updates automatically. If you do not have Automatic Updates turned on and choose not to turn the feature on, you will have to manually download and apply the updates.

Finally, you can do the time adjustment directly by changing the time when the DST transition occurs; however, as an example, for Pacific time, time zone will remain “Pacific Standard Time (PST)” instead of “Pacific Daylight Time (PDT)” until the old rule for DST transition is applied three weeks later.

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**UPDATED** RSWeb.NET demo available for your website

RSWeb.NET gives your clients fast and flexible real-time access and control of their records…right when they need it, a mouse-click away! In fact, the product look is so user-friendly, it provides them with the incentive to use RSWeb.NET more often.

Click Here to link to a page where you can watch a short demonstration on some of the features found in RSWeb.NET.  You can also share the presentation with your customers by downloading it or linking to it directly from your website.

**NEW** Battery Management Datasheet now available

The importance of proper battery management cannot be understated and it starts the moment your new printer and scanners are received. The new battery in your device should have the date recorded with a permanent marker and should stay matched to the particular device it shipped with throughout its life....

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Question: I am looking at revamping our servers and will be looking to move to the next versions of server operating systems and also SQL i.e. Windows Server 2003 (although 2008 is due out early next year) and also SQL 2005

I have not done much research into how the CAL licensing has changed with SQL 2005 and just wondered what the advice would be for a company like ours, who have at present 8 concurrent RS-SQL licenses though we could do with upping that to 10 or 12 early next year.

Have Microsoft deliberately confused things so you end up buying far more Client Access Licenses' (CAL's) than you need?

Answer:  Licensing is always a sticky question, as it can be quite difficult to understand Microsoft's options, especially as they have different versions of SQL Server 2005.  A while ago we wrote an article on "Which SQL Server 2005 is Right for You" and explained some of the licensing options in that document.  You can download a copy from our resource center at:  http://www.oneilsoft.com/partners/pdf/WhichSQLServer.pdf

Got a question for our technical specialists or want to learn more about this feature? E-mail us at one of the following addresses:

 

North & South American Customers	Support@oneilsoft.com
European Customers	EUsupport@oneilsoft.com
Australian Customers	AUsupport@oneilsoft.com

Send comments on our Quiz Us! questions to: Newsletter@oneilsoft.com

This is the last dates for classroom training in 2007 so don't miss out.  The final courses are:

RS-SQL® Administration — Critical Setup - November 12, 2007
Standard Operations — November 13 - 14, 2007
RSMobile® From Setup to Service — November 15, 2007
Power User — November 16, 2007

You can view all our course details, the 2007 course dates and download an enrolment form at: http://www.oneilsoft.com/education/classroom.shtml.

The Top 7 Microsoft employee bungles using Office

To show you that they struggle with technology just like everyone else, here are the Top 7 Microsoft Employee Bungles using Microsoft Office that have been witnessed.

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Note: O'Neil Software is not responsible for the content of external internet sites.