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 I'm
a little late getting around to writing the newsletter
this month. This was largely due to the completion
of our transition to a new accounting system.
Additionally
I was waiting for some news that I wanted to share.
On Friday, that news finally came through and I am delighted to
tell you all about it in the "What's New" section
below.
Also in this newsletter, you can learn about how our help
desk is performing and a great tip on RSMobile
licensing.
And don't forget to enroll in our September training
classes in Chicago. We are booking now and space is limited.
Click here
for more information.
As always, I hope you enjoy this edition. Ian Thomas
Vice President - Business Development
If you received this newsletter in error or wish to find out more, please
click here
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Industry
News |
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Access Information Management Acquires DataStor
Secure Destruction Business Magazine - CA, USA, August 15, 2007
- Access Information Management has announced that
it has acquired DataStor Inc., a business records
management firm based in Martinez, Calif.
According to Access, the acquisition gives the company a
broader market share and expands its operations into the
San Francisco Bay area...
Read More...
Digital information at risk of being lost
ChannelLine - North
York, Ontario, Canada -
August 13
2007 - A Compliance, security and legal risks are
leaving organizations of all types at risk of losing
their digital information, according to a warning from
276 long-term archive practitioners who participated in
the Storage Networking Industry Association's (SNIA's)
100 Year Archive Requirements Survey Report...
Read More...
SMU's bid for Bush library low on storage
Dallas Morning News, Dallas TX
- August 09, 2007
- The National Archives and Records Administration
is shopping for 60,000 square feet of storage space
within 25 miles of Dallas to house President Bush's
records and other material while his official library is
being built...
Read More...
Brambles takeover rumours mounting
News.com.au, Australia
- August 10, 2007 - Speculation is mounting that
a private equity consortium is considering a $22 billion
bid for Brambles, the world's biggest pallet company,
after Toll Holdings and its ports-rail spin-off Asciano
revealed they had built a stake in the outfit....
Read More...
Another Record Result for Freightways
Scoop.co.nz - New Zealand
- August 06, 2007 - The information management
sector produced a number of new opportunities. In
July 2006 it extended its reach to Australia with the
acquisition of DataBank, a data storage business with
established branches in NSW and Victoria. In July
2007, Freightways purchased the document destruction
business of Shred-X in Queensland...
Read More...
Access Information Management Names New Chief Financial
Officer
Pleasanton, CA
- July 23, 2007 - Access Information Management
announced today the addition of Benjamin Netick as Chief
Financial Officer (CFO). Benjamin will serve as part of
Access’ executive management team at corporate shared
services in Pleasanton, California...
Read More...
Note: O'Neil Software is not
responsible for the content of external internet sites.
Do you have news you want to share?
Email us at
newsletter@oneilsoft.com?subject=News to Include |
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RS-SQL
Tip |
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Locate a Record Quickly Using the
Active Column
This is an old
tip, but one worth mentioning again.
In RS-SQL the
first column on a grid is known as the "active column".
This can be helpful if you have a large results set on
the grid and need to jump down to a group of records. With
this trick, you can quickly jump to the start of the
group simply by
hitting the appropriate key.
So how does
it work? Format the grid to have barcode numbers in the first
column and then sort the grid. You can then quickly jump to,
for example, a barcode starting with the number 5 simply by hitting
that number on the keyboard.
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Technical
Support |
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Help Desk Support Statistics are Released
Every year we closely monitor our support calls, to ensure that we in the
best position to address your needs and this year has once again proven
to show some incredible numbers. We know how much you rely on the
support services, so let us share some of the numbers with you:
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Between
2001 and 2006 call volume has doubled.
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But, the number of calls going to voicemail has fallen from 11.98% to 3.26%.
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And more of you
are preferring to talk with us personally as emails have fallen to 31% of the 2001
volume
If you want to learn more about O'Neil Software's Technical Support
statistics, contact your Business Development Representative who will de
delighted to share more information with you.
Changes to Daylight Savings Time
in the US
The rules for
DST changed this year. DST was extended by 3
weeks in the spring and is being extended by 1 week in the fall.
If you did not address this issue in the spring, it is
essential to address it now.
In general, if your operating system is currently
supported by Microsoft, appropriate updates will be made
available by Microsoft. If you have Microsoft’s
Automatic Update feature enabled, you will get the
updates automatically. If you do not have Automatic
Updates turned on and choose not to turn the feature on,
you will have to manually download and apply the
updates.
Finally, you can do the time adjustment directly by
changing the time when the DST transition occurs;
however, as an example, for Pacific time, time zone will
remain “Pacific Standard Time (PST)” instead of “Pacific
Daylight Time (PDT)” until the old rule for DST
transition is applied three weeks later.
Read More...
RSWeb.NET Demo Site
The Demo RSWeb.NET
Site is back up and running after being upgraded to
RS-SQL Version 3.04.15..
The site is available at:
http://rsweb.oneilsoft.com/rswebnet
To access the site, contact your Business Development
representative for a username & password.
O'Neil EXPRESS Updates Now
Available
O'Neil EXPRESS has been updated, with five minute sessions introducing
the new features in RS-SQL Version 3.04. Watching these sessions will give you
enough information to get started and from there, go through the New Features document to learn how to use
and/or configure the feature.
To view the sessions, simply visit
http://www.oneilsoft.com/express/internet.shtml
As always, if you are unsure or require further clarification on any
of the technical topics discussed... simply ASK!
Remember, we are only a telephone call or email away. For our
contact details, click here.
IMPORTANT NOTE: Before loading any service packs,
check with your O'Neil support representative first. News on
the effects of loading a service pack is received all of the time
and they will be able to advise you of any issues.
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Quiz
Us |
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 Here’s a question asked
of our technical specialists by an O'Neil Strategic Partner during the last month. Why not test your knowledge by seeing if you
know the answer?
Question: Can you help me understand RSMobile
licensing? I want to have some spare handheld
units, but don't want to purchase unnecessary licenses.
Can you help?
Answer:
Any customer using RSMobile devices may have more
registered RSMobile devices than he has actual licenses.
You cannot, however, have more ACTIVE RSMobile devices
registered in his RSSQL database than you have licenses.
For example, he may have 5 licenses and have 6 RSMobile
devices listed in the device table, but only 5 of them
can be ACTIVE at the same time. This is useful if you
want to have ready, backup devices for the occasion when
a device is not working and has been sent in for repair.
And did you know, if you purchase a Device Only from
O'Neil Software, we will beat any price from an
authorized Symbol/Motorola dealer - GUARANTEED.
Got a question for our technical specialists or want to learn more about this
feature? E-mail us at one of the following addresses:
Send comments on our Quiz Us! questions to:
Newsletter@oneilsoft.com
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Windows Tip |
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Using fingerprints to log in to
Windows Vista
The Microsoft Fingerprint Reader allows you to replace
your standard Windows logon (Username and Password) with
your fingerprint. And it works absolutely fantastic with
Windows Vista.
Read More...
Note: O'Neil Software is not
responsible for the content of external internet sites.
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Information
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O'Neil Software, Inc.
Corporate Office
11 Cushing,
Irvine
California, 92618
Tel: +1 949 458 1234
F Support: +1 800 797 4321
sales@oneilsoft.com
support@oneilsoft.com
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O'Neil Software Ltd.
European Office
6 Joplin Court, Crownhill,
Milton Keynes MK8 0JP,
United Kingdom
Tel: +44 1908 635320
Fax: +44 1908 635328
EUsales@oneilsoft.com
EUSupport@oneilsoft.com
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O'Neil AustralAsia Pty Ltd.
AustralAsia Office
1/8 Railway Terrace
Dutton Park, Queensland
Australia 4102
Tel: +61 7 3255 1333
Fax: +61 7 3255 1444
AUsales@oneilsoft.com
AUsupport@oneilsoft.com
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For more information visit our website
Check our site
map or  search site
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This eNewsletter comes to you at no charge as a
service of O'Neil Software, Inc, the World's Leading Supplier of
Records Management Software. Visit our Web site at
www.oneilsoft.com
or contact
us for complete and additional information.
To unsubscribe or update your company details regarding the
O'NEIL NEWSLETTER, click on the link at the bottom of this
newsletter.
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Legal
Bit |
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©O'Neil Software Inc. 2007.
O'Neil Software, the O'Neil Logo, RSWin, RS-SQL, RSMobile, RSWeb,
"Scan. Store. Manage. Deliver" and The FIRST Choice of Record Centers WORLDWIDE! are trademarks or registered trademarks of O'Neil Software Inc. All other trademarks acknowledged. This document may include many forward-looking statements regarding anticipated product functionality, targeted release dates, availability of technology and certain company initiatives that involve risks and uncertainties, and actual results may differ materially. This document is not intended to obligate O'Neil Software to such functionality, release dates, technology, initiatives and plans, but merely to inform of O'Neil Software's current intentions. This document is for informational purposes only and is subject to change without notice. O'Neil Software makes no warranties, express or implied in this document. The contents of this document are believed to be current and accurate as of its date of publication. For a complete description of the product features, please refer to the product's user guides, reference manuals and release notes.
O'Neil Software believes that this E-mail and any attachments were free of any virus, worm, Trojan horse, and/or malicious code when sent. This message and its attachments could have been infected during transmission. By reading the message and opening any attachments, the recipient accepts full responsibility for taking protective and remedial action about viruses and other defects. O'Neil Software is not liable for any loss or damage arising in any way from this message or its attachments.
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