What a great time we had at the  PRISM Conference this week.  It was so much fun catching up with so many of you and being able to share our ongoing development strategy at our Sunday afternoon User Forum.  Over 50 of you attended this years' forum and it was great to be able to answer many of your questions directly.  If you couldn't attend, you can download the PowerPoint show used during the presentation by clicking here.

We were also able to give many people a first hands-on look at RSWeb.NET.  Judging by the feedback, the wait is going to be worthwhile. You can read more below.

It was also with great pleasure and total surprise that I collected the PRISM award for Volunteer of the Year 2006. Such a surprise that I didn't go to the ceremony as I was meeting with customers! Luckily, Kevin Bell the President of PRISM International hunted me down to present the award at our booth.

As always, I hope you enjoy this edition.

RS-SQL Version 3 featuring RSWeb.NET is readied for release.
 

We've all been patiently waiting for it and the great news is that it is finally being prepared for general release.  RS-SQL version 3 has a new look and includes the first general release of RSWeb.NET.  Should you be excited? Absolutely!  Just read this quote from one of our beta testers:

"I really like that I can change the [data entry] forms to fit each customers and that I can create queries to fit each customer. I can’t wait to show it to them. I love that they can do their own data entry and I think will be a big selling point." - Amy Bradford

You have a couple of weeks before it should reach you, so how can you get yourself ready to implement this exciting new tool?

First, you can read more the features available by downloading the datasheet at: http://www.oneilsoft.com/pdf/products/ds0023-RSWebNET.pdf

You can also prepare your sales team and customers for RSWeb.NET by downloading the sales pack, created exclusively for you.  The sales pack includes a full features list, draft press release, PowerPoint show with script, Windows Media Video for your web site, and more... So don't delay, click the following link to get your pack today:

http://www.oneilsoft.com/partners/downloads/rswebnet_sales_pack.zip

Look out for next months newsletter where we will also announce the dates and locations of regional training at no charge.  That's right, we are coming out to see you to help you maximize your investment in RSWeb.NET but spaces will be limited, so watch for the news and get readt to book early.

For more details about RS-SQL 3 or RSWeb.NET contact your support or business development representative

IMPORTANT UPDATE - O'Neil Strategic Partner Conference 2007 Dates

Take a Virtual Tour of the venue at:
http://www.vt360.com/hyatt/hyatt_huntington/vtour/html/

and look at an overview of the previous Strategic Partner Conference at:
http://www.oneilsoft.com/news/2005_sp.shtml

... WOULD YOU LIKE TO BE A SPEAKER?

With the date set we now need your help putting together an exciting agenda. If you have a topic that you would like to share with other Strategic Partners (it could be a case study or something you have achieved with the software, such as a unique application, etc..) or you have topics you would like us to present, please let us know. We are planning to have a draft agenda together by September 2006 and all speakers get FREE registration. The strength of this conference is your involvement, hearing how other users use their software in real situations, so don't be shy. Here's your chance to be part of the biggest event of 2007. Send all of your ideas to christine.spisto@oneilsoft.com

Dover Corporation Acquires O'Neil Product Development Inc.
Dover Corporation (NYSE: DOV) announced today that its Dover Technologies subsidiary has completed the acquisition of O'Neil Product Development Inc., headquartered in Irvine, California. With annual revenue of approximately $50 million, O'Neil will join the Product Identification Group (PIDG) of companies within Dover Technologies.   

Read More...

To read a statement from Ian Thomas, Vice President of Business Development, at O'Neil Software concerning the sale, Click Here

Read More...

John E. Miller of Westex Document Inc, elected President of NAID

We were delighted when we heard that our customer and speaker at our last Strategic Partner Conference was elected, in Phoenix this week, to the position of President-Elect of the National Association for Information Destruction, Inc. (NAID)..

Read More...

Iron Mountain Expands to India with Mody Access Info Joint Venture.
Iron Mountain Incorporated (NYSE: IRM - News ), the global leader in information protection and storage services, joined forces today with Mody Access Info Pvt. Ltd. and its associate, Indexinfo Services Pvt. Ltd., to establish Iron Mountain's presence in India. The two Indian entities will merge, with Iron Mountain acquiring a 50.1 percent equity interest in the combined entity. The joint venture will be branded Iron Mountain India and the expansion brings Iron Mountain's operational footprint to 27 countries across five continents.

Read More...

Note: O'Neil Software is not responsible for the content of external internet sites

Time Saving Tricks...

Unfortunately, we can't necessarily make all your time management better but we do try to make time easier to use. In RS-SQL's data entry screens have you noticed that only valid time characters are allowed to be entered?  Well we also have some other tricks up our sleeve to help you enter times:

You can enter the time in 12 or 24 hour format regardless of the regional setting entered in your PC Control Panel.

If you entering 12 by itself we assume PM.

"AM" is ignored except when entering 12 because of the assumption above.

Only "A" or "P" are needed to indicate AM or PM.

You can always use a colon or a period for the separator in addition to the standard time separator

After exiting the control the time will be checked and displayed in regional format if correct. If not correct, the text in the control will turn to red

You can use the plus sign to indicate PM or the minus sign to indicate AM. This makes it so you can enter the time just using the numeric keypad

...and finally, <F3> enters the current time.

Some Examples:

Enter "12" is the same as "12:00PM"

Entering "12a" is the same as entering "blank" (we treat blank as midnight).

Entering "1" is the same as "1:00AM"

Entering "1.00P" is the same as "1:00PM"

Entering "100P" is the same as "1:00PM"

Entering "1300" is the same as "1:00PM"
 

All our Support desk's are always ready to assist...

If you are based in any country and need technical support when your local support desk is closed, don't forget you have access to all our other support teams. Our central support database means any of our 3 desks can access your details and even pick up where another technician left off. You can call or email support questions and all are details can be found if you simply, click here

As always, if you are unsure or require further clarification on any of the technical topics discussed... simply ASK! Remember, we are only a telephone call or email away. For our contact details, click here.

IMPORTANT NOTE: Before loading any service packs, check with your O'Neil support representative first. News on the affects of loading a service pack is received all of the time and they will be able to advise you of any issues.

Here’s a question asked by an O'Neil Strategic Partner during the last month of our technical specialists. Why not test your knowledge by seeing if you know the answer?

Question:  I have a lot of special charges for activities that my driver carries out when picking up or delivering to a client.  My driver writes these onto the workorder and we enter them into RS-SQL when he returns but sometimes our clients question them saying the service was not provided.  Is there a better way to handle these situations?

Answer:  To answer this I have to assume that you are currently using the PDT3100 for your drivers.  With this older device you had to write any changes onto the workorder and then update RS-SQL later.  With the new RSMobile devices, you add "other charges" directly into the device and then get the customer to sign onscreen to acknowledge the work was completed.  You can also print out a receipt with all the details of the other work and your clients' signature for absolute accuracy.  Best of all, RS-SQL is automatically updated for billing purposes when your driver next communicates with RS-SQL.

Got a question for our technical specialists or want to learn more about this feature? e-mail us at one of the following addresses:

Send comments on our Quiz Us! questions to: Newsletter@oneilsoft.com

Microsoft Word lets you create watermarks to help readers differentiate between various types of documents. If you want to unobtrusively label a letter to a client as a draft, click Format, Background, and Printed Watermark.

The Printed Watermark dialogue box gives you several options for your own custom watermark. Be sure you select either the “semitransparent” or “washout” checkboxes before confirming your watermark selection.

PRISM International Conference Dates for 2006

SEPTEMBER 4-6, 2006
PRISM International
BUSINESS ACROSS BORDERS EUROPE Noga Hilton
GENEVA, SWITZERLAND
 

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