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Welcome
to 2006 and an exciting year it looks like being at
O'Neil. The first piece of news is that we are 25
years old. Founded in 1981 by Tim O'Neil,
the company has grown from him working alone out of his
garage to where we are today, and many of you have been
along for the ride from the days of RSDos. If you
have any funny stories please email them to me and I will
share them with everyone in future editions of the
eNewsletter.
The best news, however, is that version 2.09, which
includes the RSWeb.NET Beta has been released. Read
all about both of these below.
Also don't forget to check out some important news in
the Technical Section.
As always, I hope you enjoy this edition.
Ian Thomas
Vice President - Business Development
If you received this eNewsletter in error or wish to find out more about it, please
click here
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Spotlight
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RS-SQL Version 2.09 has been
Released this month
After previewing many of the up-coming functionality at
the Strategic Partner Conference
I know many of you have been as anxious as I have to see
the release of version 2.09. After a few delays
while we continued working on RSWeb.NET (see more below)
it is finally winding its way to you now. So what
can you expect to see in this release?
- Create and Send Invoices by Email
- Enhanced Priority Services means that the Required
By Date & Time can now be Automatically Calculated on
web and workorder creation.
- Purchase Order Numbers can be Added via the Work
Order Screen.
- You can now Show Your Company Logo on Your Work
Order.
- Priority Service Analysis Report Added.
- Revenue Trend By Salesperson Report Added.
- Revenue Detail by Account or Salesperson Report
Added.
- Symbol’s MC9000 Hand-Held is Now RSMobile Ready
You can read more from the release highlights at
http://www.oneilsoft.com/pdf/solutions/ds0024i-RS-SQL2-09.pdf |
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What's
New |
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RSWeb.NET
Beta Release
O'Neil Software's RSWeb.NET is a new powerful tool that
helps record centers serve their customers more
efficiently through the Internet. It brings the record
center to their office and puts the power of information
at their fingertips, conveniently and whenever they need
it.
RSWeb lets you set up and host your own Web server, with a
new, easy-to-use interface. It allows your your customers
to order online record storage services and supplies;
schedule pickups and deliveries; check on the status of
workorders and service requests; add and update item
descriptions in selected records; and provide 24/7, 365
days a year access to reports on their file activities,
printable from their desktops.
RSWeb.NET is a beta version, and it is
not yet intended for use by your customers. This
pre-release version is available for review and testing.
If you are interested in installing the beta version and
taking a look at it, please contact O'Neil Technical
Support
You can read more from the RSWeb.NET Overview Datasheet at
http://www.oneilsoft.com/pdf/products/ds0023-RSWebNET.pdf
SQL Server 2005 supported in RS-SQL Version 2.09
SQL Server 2005 is the latest version of SQL Server and is
designed to help enterprises address many of today's
challenges, such as faster and more data-driven decisions,
the need to increase the productivity and flexibility, and
pressure to reduce overall information technology (IT)
budgets while also scaling the infrastructure to meet
ever-increasing demands.
This next-generation data management and analysis solution
delivers increased security, scalability, and availability
to enterprise data and analytical applications, while
making them easier to build, deploy, and manage.
You can read all about What's New in SQL 2005 at:
http://www.microsoft.com/sql/prodinfo/overview/whats-new-in-sqlserver2005.mspx
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Industry
News |
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SQL Server 2005 Boosts Recall
Total Information Management's
Performance by 50 Percent
Recall Corporation, a full-service information management
company, wanted to make it easy for customers to track and
request documents... Recall upgraded to Microsoft SQL
Server 2005, which delivered 50 percent faster, increased
the solution’s scalability, and provided improved
management tools. With SQL Server 2005 in place, Recall
now can serve customers more quickly and without a
negative effect on its financial performance.
Click Here to Read More |
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RS-SQL
Tip |
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The New Enhanced Priority
Services Features gives you Total Control over agreed
service levels.
You know the scenario: For one customer you offer a
one-hour delivery (only during the week) but for another
customer, who is further away you can't. To ensure
your Customer Service Rep doesn't select the wrong service
you use Customer Service Notes but this isn't ideal.
Mistakes can happen. You think to yourself: Wouldn't
it be great if RS-SQL automatically calculated the
required by Date & Time and only allowed services to be
selected when available. Great News - Now it Can
!!The Enhanced
Priority Services feature in Version 2.09 allows the
Required By date to automatically be calculated for
priority services when creating workorders or web orders.
In order to use this feature, you must set up the company
holidays and business hours for your record center.
Next, you set up each of your Enhanced Priority Services,
such as a 1 Hour Rush. The options you have include:
- You can select whether this service applies to all
accounts or to an individual account.
- You can specify the time range and how the Req'd-by
Date/Time should be calculated.
- You can specify the days of the week that the
calculation is to be done.
- You can specify whether you want to calculate the
Req'd-by Date/Time from the current time or set it to a
specific time.
- You can specify
how you want to handle when the calculated Req'd-by
Date/Time falls on a holiday or during hours your record
center is closed
Click Here to See a Screenshot of the Setup |
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Technical
Support |
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SQL Server 2005 Options
If you are considering upgrading to SQL Server 2005, this
magazine has a fairly succinct article on the varieties,
licensing models, and associated costs:
http://www.eweek.com/article2/0,1895,1894886,00.asp
Technical Support Bulletin
- December 2005
Did you receive the December Edition of the Technical
Newsletter? You didn't? Not a problem.
Click on the following link to get the latest information
from our Technical Teams:
http://www.oneilsoft.com/partners/TechBulletDec2005.htm
PDT 3100 Support for a minimum of
5 Years
Many people
have asked questions about ongoing support for the PDT3100
following discontinuation of its manufacture and sale by
Symbol Technologies. You certainly have no reasons to
worry as Symbol Technologies, Inc. have committed to
provide service and support for products manufactured by
Symbol for a period of five (5) years, commencing on the
last day of the product’s final shipment. Symbol also
state that they will make reasonable, commercial attempts
to continue to repair products beyond the five-year period
... So your PDT3100
investment is still good for some considerable time ahead.
IMPORTANT UPDATE: RoHS
Compliance and the sale of PDT 3100 Accessories
The RoHS Directive (Restriction
of Certain Hazardous Substances)
became law in the European Union
countries in February 2003. Member
states must implement the law by
August 2004 and product deadline for
compliance is July 2006.
The purpose of the RoHS Directive is
the restriction of the use of
certain hazardous substances and to
reduce the waste management problems
linked to substances likely to pose
risks to health and the environment.
As
a result of the requirements
Symbol Technologies will no longer be able to sell
accessories for the PDT 3100 product line, into the
European Union after 30 June 2006. Limited sales will
continue in non- RoHS jurisdictions past June 2006.
As always, if you are unsure or require further clarification on any
of the technical topics discussed... simply ASK!
Remember, we are only a telephone call or email away. For our
contact details, click here.
IMPORTANT NOTE: Before loading any service packs,
check with your O'Neil support representative first. News on
the affects of loading a service pack is received all of the time
and they will be able to advise you of any issues.
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Quiz
Us |
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Here’s a question asked by an O'Neil Strategic Partner during the last month of
our technical specialists. Why not test your knowledge by seeing if you
know the answer?
Question: When working in a results grid I
get frustrated that I have to move my mouse down to the
bottom of the screen to click on one of the options.
Surely there is a better way?
Answer: And surely there is. In fact there
are two ways to make a selection: Firstly you can
use the right-mouse click and a menu will drop down right
where you are, so you can select the option you want.
Secondly, if you don't use the mouse, you can press Alt +
the letter underlined. This will also activate that
option.
Got a question for our technical specialists or want to learn more about this
feature? e-mail us at one of the following addresses:
Send comments on our Quiz Us! questions to:
Newsletter@oneilsoft.com
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Training
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O'Neil 2006 Training Schedules
Many
educational courses are offered to ensure that you get the
highest return on your RS-SQL purchase, from
implementation to everyday use of the system.
These
courses, which include hands-on training and workshops,
provide an in-depth understanding of RS-SQL and the
Records Management Industry
are
offered worldwide at each of the O'Neil Software offices
Click here to
download schedule. |
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Sales
Tip |
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Don't Copy - Be Creative
With so many web pages and brochures available it is easy
to be lazy and uncreative and simply copy a competitors
content. This may seem like a great idea but its
clearly a bad approach. It shows lack of imagination
and gives the original designer plenty of opportunities to
use this against you. With great tools, fabulous
ideas and your entrepreneurial flair, this is a great way
to show how you are different and why companies should use
you not your competitors. Go on, I dare you - Be
Creative. |
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Windows
Tip |
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Get that Extra Text Clarity You
Have Always Wanted
The incredible Microsoft ClearType technology can be
enabled in Windows XP to smooth all fonts at all sizes,
making the whole system so much easier to read. To turn on
ClearType:
1. Click Start, then Control Panel, and then click
Appearance and Themes.
2. Click the Display icon, then the Appearance tab, and
then Effects.
3. Click the Use the following method to smooth edges of
screen fonts check box and select ClearType from the list.
4. Click OK, and then click OK again.
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Information
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O'Neil Software, Inc.
Corporate Office
11 Cushing,
Irvine
California, 92618
Tel: +1 949 458 1234
Fax: +1 949 206 6949
Support: +1 800 797 4321
sales@oneilsoft.com
support@oneilsoft.com
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O'Neil Software Ltd.
European Office
6 Joplin Court, Crownhill,
Milton Keynes MK8 0JP,
United Kingdom
Tel: +44 1908 635320
Fax: +44 1908 635326
EUsales@oneilsoft.com
EUSupport@oneilsoft.com
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O'Neil AustralAsia Pty Ltd.
AustralAsia Office
1/8 Railway Terrace
Dutton Park, Queensland
Australia 4102
Tel: +61 7 3255 1333
Fax: +61 7 3255 1444
AUsales@oneilsoft.com
AUsupport@oneilsoft.com
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This eNewsletter comes to you Free of Charge as a
service of O'Neil Software, Inc, the World's Leading Supplier of
Records Management Software. Visit our Web site at
www.oneilsoft.com or contact
us for complete and additional information.
To receive the O'NEIL NEWSLETTER each month, click on the following link and
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Please include your contact name and company details in the body of the
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What do you think of the O'NEIL NEWSLETTER? Please send your comments,
suggestions and articles to us at:
newsletter@oneilsoft.com?subject=Comments
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Legal
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©O'Neil Software Inc., 2006. O'Neil Software, RSWin, RS-SQL, RSMobile and RSWeb are trademarks or registered trademarks of O'Neil Software Inc. All other trademarks acknowledged. This document may include many forward-looking statements regarding anticipated product functionality, targeted release dates, availability of technology and certain company initiatives that involve risks and uncertainties, and actual results may differ materially. This document is not intended to obligate O'Neil Software to such functionality, release dates, technology, initiatives and plans, but merely to inform of O'Neil Software's current intentions. This document is for informational purposes only and is subject to change without notice. O'Neil Software makes no warranties, express or implied in this document. The contents of this document are believed to be current and accurate as of its date of publication. For a complete description of the product features, please refer to the product's user guides, reference manuals and release notes.
O'Neil Software believes that this E-mail and any attachments were free of any virus, worm, Trojan horse, and/or malicious code when sent. This message and its attachments could have been infected during transmission. By reading the message and opening any attachments, the recipient accepts full responsibility for taking protective and remedial action about viruses and other defects. O'Neil Software is not liable for any loss or damage arising in any way from this message or its attachments.
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