It was not a big surprise that October turned out to be such a busy month at O'Neil.  With the 3rd Strategic Partner Conference planned for 150 people, we knew that you would keep us occupied but we didn't expect the great news we received two weeks later.  You can read all about the Conference in the Spotlight Section below and all about the other good news in the What's New section.

Also it was exactly one-year ago that we encouraged you to sign up for the O'Neil EXPRESS online training courses at no charge until the end of 2004.  Twelve months later and they are still running at no charge.  If you haven't joined the over 300 people who have tried out these courses, what are you waiting for?  The price is right and you can review them at your leisure.  Find out more in the Training section below.

As always, I hope you enjoy this edition.

Strategic Partner Conference Review

I want to say a "Euge" thanks to all the attendees at this year's Conference and especially to the speakers.  I think I can speak for everyone when I say that this was a great learning and networking experience. 

So how did we do?  These quotes summed up many people's feelings:

"I can not tell you how much I enjoyed the session in CA. It was a great group."

Gail Bisbee - Confidential Records Management

"Thank you for a terrific user conference. I enjoyed meeting other O’Neil users and winning the Record Center Challenge.  Definitely a first class event."

Chris Harrer - United Document Storage LLC

"Thank you for a wonderful conference. I truly enjoyed meeting all of the attendee’s and sponsors. I think you and your team did a great job of creating an intimate and informative environment." - Charles F. Saponaro - ArchivesOne

... and my favourite quote from our happy EarlyBird Prize Winner:

"Wow, Thanks a ton you guys! The MC50 is awesome!  Rocky said he had a great time, learned a bunch and made some good contacts. You guys are the best!"
Jeff Fronius - Advanced Records Management

You can read the highlights and view some of the many photographs (simply by clicking on the camera icon) at: http://www.oneilsoft.com/news/2005_sp.shtml

We would also like to thank everyone who completed the post-conference questionnaire.  This is an invaluable resource for us in future planning. The complete, unedited results can be viewed at at: http://www.oneilsoft.com/partners/2005survey.htm

Thank you one again for making this Conference the best yet... and don't forget to apply your discount coupons to your next purchase before they expire.

O'Neil's RSMobile Software win's the

2005 Symbol Enterprise Mobility Award

It certainly wasn’t anticipated, but it was definitely cause for celebration when O’Neil Software was recently awarded the coveted 2005 Symbol Technologies Enterprise Mobility Solutions Award for our RSMobile Software. This high-profile, noteworthy honor recognizes Symbol partners for their unique and powerful end-to-end mobility implementations (large or small), that have helped develop new, competitive advantages; create higher-value products and services; boost productivity, operational efficiency and profitability; and enhance business velocity

You can read more at http://www.oneilsoft.com/news/pr031.shtml and at

http://www.symbol.com/category.php?fileName=PR-886_Symbol_Tech_Honors_Winners_Mobility_Solutions_Awards.xml

To learn more about the award winning RSMobile software and how it can change your business, visit http://www.oneilsoft.com/products/rsmobile.shtml or contact a member of our Business Development team today.

PDA Version of www.oneilsoft.com now available

Do you want to get the latest news from O'Neil Software but prefer to browse when traveling?  Now you can with the mobile version of www.oneilsoft.com.  When using any PocketPC device, you should be automatically redirected to the PDA version of our website.  If you are not redirected or use a different mobile device, simply point your Pocket Browser to the following link:   http://www.oneilsoft.com/mobile/

Interesting Article - Chasing Paper

Millions of irreplaceable documents were destroyed by Hurricane Katrina and are at risk from Rita. Will the catastrophe jumpstart efforts to digitize important records?
 

Read More at: http://www.msnbc.msn.com/id/9423943/site/newsweek/

UK Company Expands

File and Data Storage Ltd a premiere Records Management Company are pleased to announce their move from Cheltenham to a purpose built, new facility in Ashchurch, Tewkesbury. The move is scheduled to take place mid November 2005 and signals a new era in records management for the Cheltenham based company. Managing Director Tony Croft has been with the company since its inception in 1997. He is justifiably proud of the growth the company has experienced and comments: ‘The move places File and Data at the forefront of the Records Management Industry. The new facility of over 1.5m cu ft will enable the company to provide a full range of state of the art services including archiving in a temperature controlled environment, storage of film, deeds, tapes and price sensitive documents. The Company's network now covers much of the UK and significant further expansion and development is planned for 2006."

Read more at: http://www.fileanddata.com/index.asp?page=news

If you would like to share your news with the rest of the industry you can do so simply by emailing us at newsletter@oneilsoft.com

Changing Dates in RS-SQL

Any time a dialog box shows a date field, you have two options for entering the information. You can enter a date via the keyboard, or by generating a calendar from which you can select any date.  Many people like keyboard entry as they don't have to reach for the mouse but did you know there are some quick keyboard steps to help you?

Firstly, to type a date with the keyboard, simply make sure your cursor shows at the left of the field and type the date you need. The text entry is free text (the separator character is not displayed as you type).

In addition to the standard date separator as defined in your regional settings, you can always use "/", "\", and ".".
 

Below are some examples of ways to enter the date 04/07/2005:
  04/07/2005
  04072005
  040705
  04.07.2005

  4.07.05
  0407
  4.07
  4/07
 

You can also use the up and down arrow keys to move quickly through dates. The following keys can be used to change dates:
 

Keys	Action
Down Arrow	Decrease by one day
Up Arrow	Increase by one day
Ctrl + Down Arrow	Decrease by one week
Ctrl + Up Arrow	Increase by one week
Page Down	Decrease by one month
Page Up	Increase by one month
Ctrl + Page Down	Decrease by one year
Ctrl + Page Up	Increase by one year
Alt + Down Arrow	Display month calendar
F3	Today's date

RSMobile Patch Available

If you use storage cards with your RSMobile software a patch (number 25 for RS-SQL Version 2.08) is now available. The associated release notes and the patch files are posted on our web site at http://www.oneilsoft.com/support/updates.shtml

Where to find the Destruction Authorization Report

At the Strategic Partner Conference many people did not realize they already had so many of the Reporting Services management reports available to them.  One that was mention in particular was the Destruction Authorization Report, which most said they would like to use. To access the Destruction Authorization Report you must go into Administration, Records Retention, Reporting, Destruction Authorization.

Also at the Strategic Partner Conference our support team answered a lot of questions about RSWeb.  Many related to functionality that is already available, such as the detailed item verify option. Now that the RS-SQL and RSWeb rswin.ini settings are held in the database, you can browse through them to see what is available.  Go into the Administration Program, Maintenance, RSWin.INI Config option and select the RSWeb button to see all the available options.

Finally, at the Conference we were asked by many people for the ability to confirm the delivery of materials and services via their PDT.  This functionality was recently released with version 2.08 of RS-SQL.  You can find out what else was included in that release by reading the release highlights document found at: http://www.oneilsoft.com/pdf/solutions/ds0021i-RS-SQL2-08.pdf
 

IMPORTANT NOTE: Before loading any service packs, check with your O'Neil support representative first. News on the affects of loading a service pack is received all of the time and they will be able to advise you of any issues.

Question: I want to be able to put additional information at the bottom of my invoice, such as "Remit to:...".  I know there is a way of editing the file named INVHDRFTR.IDI but it doesn't seem to work with my invoices?  I use the WORKORDE Invoice Format.  What am I doing wrong?

Answer:  The INVHDRFTR.IDI is a file that can be edited in a simple text editor to allow additional information to be seen on an invoice.  BE CAREFUL to keep a copy of the original file and test carefully any changes.  The problem you experienced is because there are three invoice formats that do not reference the INVHDRFTR.  These are:  WORKORDE,  WORKORD2, or RSDOS.  If you use any of the other invoice formats you should see your changes clearly displayed on every invoice.

Got a question for our technical specialists or want to learn more about this feature? e-mail us at one of the following addresses:

Send comments on our Quiz Us! questions to: Newsletter@oneilsoft.com

O'NEIL EXPRESS LEARNING - YOU CAN STILL GET IT FOR FREE

Yes, you did read that correctly. Over 300 people have viewed these courses and you can join them by registering for any of our O'Neil EXPRESS on-line learning courses for FREE - OVER US$700 VALUE

Maybe you want to learn more about the backup wizard, quick queries or pricing? Maybe you want to work through the 8 session workorder basics course to learn all about workorders? Whatever your reason, now is the time to take advantage of this great offer. Simply order the courses individually, ignore the price on the order form and be sure to click the URL link provided at the end of the purchasing process. When you click this link you will be able to create your own unique course username & password, which will be validated within 48 hours.

You can find all the O'Neil EXPRESS courses at: http://www.oneilsoft.com/express/internet.shtml

Windows XP - On Screen Keyboard

This tip is more "silly than functional", unless you use a tablet PC but it made me smile.  If you want to use an on screen keyboard simply click on the start button and select run. Then type in osk and click OK.

MC9000 - Warranty Promotion

Don't forget through December 31, 2005, you can still offer unbeatable investment protection for your MC9000 purchases!

Deep discounts are available on Service from the Start – Bronze* with Comprehensive Coverage included FREE on the entire MC9000 product family. You get Symbol's end-to-end “no-fault” coverage and the peace of mind that comes from knowing your investment is protected from damage – and at an extremely competitive price!

And, purchasing Symbol's Service from the Start with MC9000's provides the lowest Total Cost of Ownership (TCO).  For more information, contact your Business Development Representative today.

* Service from the Start – Bronze is a 3-year service offering that provides technical support and repair services.

PRISM International Conference Dates for 2006

FEBRUARY 15-17, 2006
PRISM International
BUSINESS ACROSS BORDERS ASIA Rasa Sentosa Resort,
SENTOSA, SINGAPORE

MAY 14-17, 2006
PRISM International
26TH ANNUAL CONFERENCE Arizona Biltmore Resort and Spa

PHOENIX, ARIZONA

SEPTEMBER 4-6, 2006
PRISM International
BUSINESS ACROSS BORDERS EUROPE Noga Hilton
GENEVA, SWITZERLAND
 

This eNewsletter comes to you Free of Charge as a service of O'Neil Software, Inc, the World's Leading Supplier of Records Management Software.  Visit our Web site at www.oneilsoft.com or contact us for complete and additional information.

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