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We've made it to 50 issues of the newsletter, in various formats
over the years. I hope that the newsletter continues to
provide at least one piece of useful information each month and
thank you for all the kind comments I have received.
This month I've focused on the latest release of
RS-SQL, version 2.07. You can learn all
about it below and also check some of the import pre-upgrade steps
in the technical section.
Can you believe it was 12 months ago when we held our last Strategic
Partner Conference? I certainly can't but I am busy preparing
for the next one. If you wish to be a speaker, this is the
last time to volunteer so take a read of the latest information in
calendar section below.
As always, we hope you enjoy this edition of the newsletter.
Ian Thomas,
Vice President - Business Development
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Contents
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If you
received this eNewsletter in error or wish to find out more about
it, please click here
 
RS-SQL
VERSION 2.07 RELEASED
Straight after the January newsletter, I was
informed that RS-SQL version 2.07 had indeed been released, so lets give you
some more details about this new release. You can click any of the
highlighted words to learn more:
-
The introduction of the new
PPT8846
another
RSMobile
enabled hand-held. With the new RSMobile software gaining popularity it is
great to be able to introduce much of the functionality at a more affordable
price that is close to that of the older
PDT3100.
This device offer so much more, however, with signature capture, wireless
connectivity and the easy to use RSMobile interface.
-
The new Reporting Services productivity and trend reports seem to have got
many customers excited. The samples I showed in the last newsletter
were Driver
Productivity,
Warehouseman Productivity,
Inventory Trend and
Revenue
Trend. Thank you to all of you who have emailed us with
suggestions for more reports. This is an exciting new addition to
RS-SQL.
-
Improved
PDT3100
communications now give you the option for instant database updates
eliminating the traditional use temporary files. This is a major
improvement in PDT3100 processing building on lessons learnt from our
RSMobile development. It is also a step towards a future release of
RS-SQL where the PDT3100 and RSMobile communications will be merged into one
area of the software.
-
With so many of you now running
"dongle-less", using the virtual key, we wanted to give you the ability to
view your licensing information. Dongle-less offers many benefits, not least
the ability to run a "hot backup" site without any licensing implications
and the elimination of the need to logon to the database via the master
workstation every 3 days. If you haven't made the switch yet, call us
today.
-
Also RSMobile licenses are now completely
transferable across RSMobile enabled hand-helds. This means if you damage
one hand-held you can simply transfer the license to a new hand-held even if
it is not the same device. This protects your investment in the
RSMobile software
-
Finally there is a lot of "behind the
scenes" work preparing for the new RSWeb.NET... Can I say any more?... Not
yet but we are working hard towards this exciting new release so watch
this space for details
You can learn more about this release and
ensure you receive your copy by contacting your Business Development or
Support Representative. Further details regarding this upgrade can also be found at
http://www.oneilsoft.com/partners/pdf/ds0016i-RS-SQL2-07.pdf

 
DON'T FORGET TO MAKE A LIST
The
function allows you to load items onto a grid and save them.
You can then load them again and the format matches the current grid format. You may
also load a list from an ASCII file. You may compare two
lists and load all matching items or all items that don’t
match. Each grid where Lists is available shows a menu item
called List.
The options in this menu are: Load, Save, Load from File,
Save to File, Load Similarities, Load Differences, and
Exceptions.
So how can
Lists help you? Here are some examples:
Create a list
of all containers picked up from one customer in a day. Save it and compare it
to a list of containers scanned onto shelves for that customer on the same
day. Load the differences to ensure that they were all put away and charged
for.
Your customer
gives you an ASCII list of containers that you are to pick up. Compare it to
the list of containers that you actually did pick up that day and load the
differences. You can work out any variances with your customers right away.
Create a list
of containers to be destroyed this month for a customer, then compare it to a
list of their containers that had activity the previous month. Load the
Similarities from both lists and let the customer know that those containers
are still active.
Have fun and
remember... keep a list.

 
PREPARE FOR YOUR RS-SQL
2.07 UPGRADE
To ensure
a smooth and successful transition to version 2.07, the following
steps are just some of the significant steps that will need to be
accomplished:
-
Upgrade all RSMobile™
Hand-Helds to the Windows Mobile 2003 Operating System.
If you are running Pocket PC 2002 contact O'Neil Software
for your FREE upgrade
-
Backup your database before
and after upgrading.
-
Install Macromedia Flash
Player if using RSWeb
-
Note that to print to a
wireless printer from an RSMobile Scanner there has been
some changes. For more information, see your RSMobile
User’s Guide.
-
Install the latest SQL Server Service Pack, as outlined in
the RS-SQL Installation CD.
-
Contact Technical Support if you are currently using
custom software developed by O’Neil. The software shipped
on the RS-SQL CD for this new release contains
ONLY STANDARD RS-SQL
software. DO NOT install if you are currently using
custom software.
FINALLY, READ THE
COMPLETE RELEASE NOTES PROVIDED WITH YOU UPDATED CD
As always, if you are unsure or require further clarification on any
of the technical topics discussed... simply ASK! Remember,
we are only a telephone call or email away. For our contact
details,
click here.
IMPORTANT NOTE: Before loading any service packs, check
with your O'Neil support representative first. News on the affects
of loading a service pack is received all of the time and they will
be able to advise you of any known issues.

 
Here’s
a question asked by an O'Neil Strategic Partner during the last month on
the RS-SQL User Group Forum with the answer supplied by our Australasia
support team. Why not test your knowledge by seeing if you
know the answer?
Question:
My
company is currently using Windows NT 4.0 Terminal Server with Citrix
Metaframe 1.8 to access our O'Neil application. We are planning to
replace/upgrade this server in the next few weeks and I just wanted to
pose a question to you guys before I started putting together a quote for
my boss. Here goes. In an effort to save a bit of cash, I was wondering if
I could just utilize Windows Server 2003's Terminal Services to run O'Neil
Answer: Both Citrix Metaframe and
Terminal Services (TS) software applications allow the user to run a
remote Windows desktop locally. In earlier versions of TS the main
drawback was that there was an inability to map communications ports.
Citrix had this ability, so this enabled clients using Citrix to download
PDTs from their remotes site. Other reasons why Citrix Metaframe was
perceived as more desirable included:
-
The Citrix client was faster
and more efficient than the TS RDP client
-
Citrix "auto-detected"
accessible printers. TS did not.
-
Citrix made accessible the
serial ports of the client workstation. TS could not.
-
Better use of available
Bandwidth.
With the advent of Windows 2003 Server these shortcomings in the Microsoft
product have been resolved (however, our experience has been that com port
mapping and PDT downloads/uploads are still very poor unless the bandwidth is
approaching LAN speed!) This does not mean that Terminal Services for Windows
Server 2003 is equal or superior to Citrix Metaframe. In fact for
medium-large size operations that can benefit from Server Farms and features
such as Load balancing then Citrix may well still be superior. However for
small-medium operations, a simple cost vs. benefit analysis of Citrix
Metaframe and Microsoft Terminal Services may indicate an advantage to TS.
Got a
question for our technical specialists or want to learn more about this
feature? e-mail us at one of the following
addresses:
Send comments on our Quiz Us! questions to:
Newsletter@oneilsoft.com

 
2005
CLASSROOM TRAINING SCHEDULE NOW AVAILABLE IN CALENDAR VIEW OR DOWNLOAD
To
view the new training schedule and read the course descriptions, you can now
visit us at
http://www.oneilsoft.com to see a calendar view or to download the
details. If you are new to the software you should give a serious look at the
Administration and Operation's courses. If you are introducing or have
introduced the new RSMobile devices, plan to attend the RSMobile - Setup to
Service course to get the most from your new hand-helds. You
can read and download the complete course descriptions at
www.oneilsoft.com
No other Commercial Records
Management Software Company offers the depth of training as O'Neil Software
nor do they offer our 100% satisfaction guarantee. So make the most of your
software investment and learn how to get the maximum return on your investment
by enrolling in a class today.

 
O'NEIL EXPRESS LEARNING GET IT FOR FREE FROM NOW
UNTIL THE END OF MARCH!
Yes, you did read that
correctly. Between now and the end of March you can register for any or all of
our O'Neil EXPRESS on-line learning courses for FREE - OVER US$700 VALUE
Maybe you want to learn more
about the backup wizard, quick queries or pricing? Maybe you want to work
through the 8 session workorder basics course to learn all about workorders?
Whatever your reason, now is the time to take advantage of this great offer.
Simply order the courses individually, ignore the price on the order form and
be sure to click the URL link provided at the end of the purchasing process.
When you click this link you will be able to create your own unique course
username & password, which will be validated within 48 hours.
You can find all the O'Neil
EXPRESS courses at:
http://www.oneilsoft.com/express/internet.shtml
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O'Neil
EXPRESS is the service from O'Neil Software that brings
training right to every desktop in your organization. Designed,
documented and recorded by our own dedicated training team,
these sessions can supplement classroom training, on-site
training or provide an introduction of RS-SQL
features to new employees.
O'Neil
EXPRESS - Training 24 hours a day, 7 days a week
http://www.oneilsoft.com/express/internet.shtml |
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HAVE YOU SEEN THE NEW GOOGLE
MAPS?
If you are Like me, you probably
use services like Mapquest or Yahoo Maps all the time to get directions to a
location. Well there is a new service now available from those
incredible people at Google. Unlike Mapquest or Yahoo Maps, these maps
are completely drag-able and refresh immediately.
Next time you need a map, take a
look at
http://maps.google.com.
I think you will be impressed.
MICROSOFT
INTRODUCE NEW ANTI-SPYWARE APPLICATION
The product is designed to help
protect users of Windows products from spyware--software that's secretly
installed on people's computers for a variety of purposes, such as bombarding
them with pop-up ads and
tracking their Internet usage. The company claims the anti-spyware tools
will help people keep their computers running faster and with fewer
Web-related glitches.
You can download a free copy at
http://www.microsoft.com/athome/security/spyware/software/default.mspx

 
EARN STRATEGIC PARTNER REWARD
CREDITS...
Are you ready to earn some
monetary rewards the next time you give advice to someone that requires a
record management software solution? Do you often advise them to join you by
choosing O'Neil Software? If so, then there are three ways to earn those
rewards:
Firstly, simply by placing an
O'Neil
Strategic Partner logo and a link to www.oneilsoft.com on your web site or
by displaying the logo and our web URL in your marketing materials, you can
immediately receive a $100 credit on your account;
Secondly, we will give a $100
credit for any sales referral that is received and accepted by O’Neil Software
on or after February 1st, 2005;
Thirdly, we will add an
additional amount equal to their first months Annual Renewable License Fee if
your referral results in a sale.
Participation is easy. Read
the
Referral Program
Terms & Conditions and simply fill out the on-line form at
http://www.oneilsoft.com/about/referral.shtml whenever you wish to apply
for a credit.

 
REGISTER
NOW FOR THE STRATEGIC PARTNER CONFERENCE 2005
We have
revised the dates of our Third Annual Strategic Partner Conference to avoid
any potential date conflicts with ARMA and PRISM shows. The venue remains the
beautiful
Hyatt Newporter, Newport
Beach, California and the dates will
be Wednesday October 5 to Friday October 8, 2005.
If you have
not attended one of these conferences be sure not to miss this opportunity to
network with other users, meet the support & development team and learn how to
maximize your software investment. Registration is required for all customers
who wish to attend and space is limited to the first 150 people. Past
experience has shown that these sell out fast... so don't delay.
Click the
Strategic Partner
Conference 2005 for online registration and don't forget to also
click
Register your stay at the Hyatt Newporter first to receive a $100 discount
per person off the general attendance fee by simply supplying your hotel
confirmation number.
WOULD YOU
LIKE TO BE A SPEAKER AT THE NEXT STRATEGIC PARTNER CONFERENCE?
With the
date set we now need your help putting together an exciting agenda. If you
have a topic that you would like to share with other Strategic Partners (it
could be a case study or something you have achieved with the software, such
as a unique application, etc..) or you have topics you would like us to
present, please let us know. We are planning to have a draft agenda together
by March 2005 and all speakers get FREE registration. The strength of
this conference is your involvement, hearing how other users use their
software in real situations, so don't be shy. Here's your chance to be part
of the biggest event of the year. Send all of your ideas to
ian.thomas@oneilsoft.com

 
This eNewsletter comes to you Free of Charge as a
service of O'Neil Software, Inc, the World's Leading Supplier of
Records Management Software. Visit our Web site at
www.oneilsoft.com
or contact us for complete and additional information.
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©O'Neil Software Inc.,
2005. O'Neil Software, RSWin, RS-SQL, RSMobile and RSWeb are
trademarks or registered trademarks of O'Neil Software Inc. All
other trademarks acknowledged. This document may include many
forward-looking statements regarding anticipated product
functionality, targeted release dates, availability of technology
and certain company initiatives that involve risks and
uncertainties, and actual results may differ materially. This
document is not intended to obligate O'Neil Software to such
functionality, release dates, technology, initiatives and plans, but
merely to inform of O'Neil Software's current intentions. This
document is for informational purposes only and is subject to change
without notice. O'Neil Software makes no warranties, express or
implied in this document. The contents of this document are believed
to be current and accurate as of its date of publication. For a
complete description of the product features, please refer to the
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