January 2004 - Issue 38       

Welcome to our new look, joint eNewsletter and Strategic Partner Magazine.  We hope this new layout will give you the benefits of both magazines in one easy to read format. Simply click the link on the right to go directly to the section that interests you.  In order to keep the newsletter short we have also introduced our "Page 2" which is located on our web site.  If a topic in the section interests you, click on the link provided to read more about it.

In this edition, you can find out about our Strategic Partner Conference and, if you are quick, how you can get still be involved.  You can also learn about our updated training courses and, of course, we haven't forgotten to ensure you get some great hints, tips and links.

To all our customers and friends, we wish a Happy and Prosperous New Year from everyone at O'Neil Software.

Ian Thomas, 

Vice President - Business Development

If you received this eNewsletter in error or wish to find out more about it, please click here

STRATEGIC PARTNER CONFERENCE UPDATE
We are delighted to announce that we have broken our goal of 100 registrants for our 2nd Strategic Partner Conference but its not too late to register as we do have a few places remaining.  In previous newsletters, we have told you about the customers who will be speaking but we can now announce the Info-Breaks that will being run by our Technical Support Team.  These are informal sessions held during the breaks where you can see new features and ask direct questions.  So want to know more?  Click the link below:

http://www.oneilsoft.com/html/newsletters/issue38page2.htm#InfoBreak

Time and space is running out. Learn more about the Strategic Partner Conference and register TODAY.

http://www.oneilsoft.com/html/conference_2004.html

FEBRUARY 15-17, 2004

LATEST RS-SQL VERSION IS ON ITS WAY
You know how we love to start the new year with a new release and this will be no different.  We have finished the majority of our testing and shortly you will be receiving the latest version of RS-SQL.  This release includes some fantastic new features that will help to manage files in containers even better along with the latest release of the new PDT communications software and a new method for licensing your database.  Want to know more?  http://www.oneilsoft.com/html/newsletters/issue38page2.htm#NewRelease

SYMBOL LAUNCHES NEW O'NEIL, WIRELESS PRINTERS

Our sister company (O'Neil Product Develeopment) has created the wearable MF Series direct thermal printers for Symbol Technologies featuring Spectrum24® wireless local area network (WLAN) connectivity.  With this new technology you can print directly without the need to plug the unit into your PDT.  That's right - no cables.  Will they be available with RS-SQL?  You better believe it.  Testing is already underway and these units interface easily with the new PDT8100 series.  To learn more follow these links:

http://www.oneilsoft.com/html/newsletters/issue38page2.htm#Announcement

http://www.symbol.com/products/mobile_computers/mf2tand4t_seriesds.html

DID YOU READ THE SUCCESS STORY IN OUR DECEMBER MAGAZINE?
You didn't?  That would be such a shame because it is a great story of how a purchase of RS-SQL paid for itself in 19 days. That's right.. 19 days.  Wow!  It is such a great story that I wanted to make sure you had another chance to read how FACS Record Center of Phoenix, under the ever watchful eye of its General Manager Chuck Doucet, had such an amazing Return On Investment.  To read this article follow the link below:

http://www.oneilsoft.com/html/newsletters/successstory12-03.pdf

Please note that this is a large file so may require some time while it loads.

DO YOU KNOW WHAT TYPE OF USER YOU ARE?
When setting up the people who will access RS-SQL, it is good to consider what access you want.  The normal user types are:

A Standard User is one who works in the main facility and who uses the system.

A Remote Employee is one who works in a remote facility. He may use the main system on occasion, but is, in general stationed at a remote site.

A Remote Customer is the status that you assign to any customers who will be using the system from a remote site using such products as PCAnywhere or Citrix Metaframe.

A Web User can only access RS-SQL through the Internet. Even if your customer were to come to your office and try to log in on one of your workstations, he couldn't unless you changed his user type status.

A Report User is not able to login to RS-SQL directly or perform any data modification. This user type is designed for use only by external reporting applications, such as Microsoft Access.

So Here is the Tip...

Most people who work in the record center are generally set up as Standard Users but there can be some benefits to setting them up using the Remote Customer type.  This type was designed to stop customers with access being able to change certain data. For example in the Add/Edit dialogue a user with this type has limited editing capabilities, which may be more suitable for certain staff.  The Barcode, Account, Status, Add Date and Access Count are some of the fields that can only be viewed. 

OLDER MICROFLASH PRINTERS AND THE PDT8100

If you are planning to utilize your older MF2 printers with the new PDT8100, please be aware that, in order to maximize on some of the newer advances, such as printing 2D barcodes, the older versions may not be fully compatible.  Firmware versions 4.xx or newer is required.

DO YOU WANT TO KNOW MORE ABOUT SQL?

Looking for detailed information regarding SQL, such as the history, standards and sample syntax. This area of the National Institute of Standards and Technology (NIST) provides an unbiased look at SQL from the bottom up. 
http://www.itl.nist.gov/div897/ctg/dm/contents_sql.htm
 
Of course, you can always go straight to the source for information as well.  
http://www.microsoft.com/sql/

As always, if you are unsure or require further clarification on any of the technical topics discussed... simply ASK!  Remember, we are only a telephone call or email away.  For our contact details, click here.

IMPORTANT NOTE:  Before loading any service packs, check with your O'Neil support representative first.  News on the affects of loading a service pack is received all of the time and they will be able to advise you of any known issues.

YOUR 2004 CLASSROOM TRAINING SCHEDULE IS HERE

With the new year underway, shouldn't you make it a priority to ensure that you are up-to-date with your knowledge of RS-SQL?  With staff changes, new features and new business challenges you need all the help you can get.  That's where O'Neil Classroom training can help.  With simultaneous courses running in the US, UK and Australia you can be sure that you are always getting the best out of your software at a price that can fit into anyone's budget.  So don't delay.  Make this the year that you invest in training for your team and maximize your investment in your software choice. To find out when the classes are running, follow the link:  http://www.oneilsoft.com/html/university.html#schedule

YOUR INSTANT, ANYTIME, ANYWHERE TRAINER

Watch out for these exciting new courses coming in February...

• Report Profiles - Setting up Standard and Web Reports

• Foundation Elements - Setting up your RS-SQL System

• Pricing Made Easy - Base, Account and Special Pricing Set-up

• Invoicing Explained - Invoicing Overview

http://office.microsoft.com/templates/category.asp

This eNewsletter comes to you Free of Charge as a service of O'Neil Software, Inc, the World's Leading Supplier of Records Management Software.  Visit our Web site at www.oneilsoft.com or contact us for complete and additional information.  

To receive the O'NEIL NEWSLETTER each month, click on the following link and send the resulting email for your free subscription:

<mailto: newsletter@oneilsoft.com?subject=Subscribe>

 Please include your contact name and company details in the body of the email.   

If  you do not wish to receive further editions then simply click on the following link and send the email that is created and please accept our apologies for any intrusion: 

<mailto: newsletter@oneilsoft.com?subject=Unsubscribe>

Mailings to you may currently be in progress, so please allow 36 hours for your updated preferences to take full effect. 

What do you think of the O'NEIL NEWSLETTER? Send your comments, suggestions and articles to us at: <mailto: newsletter@oneilsoft.com?subject=Comments>

O'Neil Software believes that this E-mail and any attachments were free of any virus, worm, Trojan horse, and/or malicious code when sent. This message and its attachments could have been infected during transmission. By reading the message and opening any attachments, the recipient accepts full responsibility for taking protective and remedial action about viruses and other defects. O'Neil Software is not liable for any loss or damage arising in any way from this message or its attachments.