 |
If
you cannot read this correctly, please
click here
|
The
O'Neil Software eNewsletter |
|
|
|
|
|
|
Welcome
to the first eNewsletter of 2003, a year which promises to be as exciting
at O'Neil Software as the previous 21 years. We have so many
exciting projects underway and I am looking forward to sharing those with
you, as they come to fruition, over the course of the year.
In this
edition, you can find out about our New Strategic Partner Magazine and how
you can get involved. You can also learn about our updated training
courses and, of course, we haven't forgotten to ensure you get some great
hints and tips.
To all
our customers and friends, we wish a Happy and Prosperous New Year
from everyone at O'Neil Software.
As
always, we hope you enjoy this edition of the newsletter.
Ian
Thomas,
Vice President - Business Development
If you received this eNewsletter in error or wish to
find out more about it, please click here |
|
What's New at O'Neil Software
|
|
A NEW STRATEGIC PARTNER MAGAZINE IS
INTRODUCED
As you
know, we always like to start off the year with something new and exciting
and we intend 2003 to be no exception.
For
many years, O'Neil Software has provided a Quarterly Bulletin. We
started in the 80's with "What's In Store" and this was
re-introduced as "The Record" in 1994. In 1996 this was
renamed to the now familiar "Strategic Partner" and re-launched as
a large, map-style fold-out document. The layout was re-vamped in 1999, into
the format that is familiar to you today. Once again we felt that now was the
time to present this publication in a new format. We expanded the
content, adopted a more easy to read, magazine style
and so the Strategic Partner Magazine was born. This new format is
designed to provide you with a consistent layout, so you will always know
where to go to read the articles that interest you. Do you want to see a
Case Study, read about what's new in the software, or catch up on brief
news from O'Neil's customers - our Strategic Partners? The Strategic
Partner Magazine will have it all...and more...it might even make you
smile.
And
now you can help make this Your Magazine: Something you can
show to your customers and staff. Simply send us your news. Have
you moved, won a new contract, gained an award, opened a new building, got
a request, or anything that you would like to share with over 4000 readers
of the Strategic Partner Bulletin.
To
ensure you are subscribed to receive the FREE Strategic Partner Magazine,
simply email us at
newsletter@oneilsoft.com.
O'NEIL ANNOUNCES DATE FOR NEXT STRATEGIC PARTNER CONFERENCE
 After
carefully reviewing the overwhelming feedback we received from the
Strategic Partner Conference 2002, we have selected a date for the next
conference. You told us summer had too many vacations, autumn was too busy
and spring was ideal. With spring 2003 rapidly approaching, coupled with
our desire to create a conference filled with new and innovative ideas, we
have decided… drum roll please… to hold the next conference in February
2004. This provides enough time for both you, the user, to organize
your budget and schedule, and for us to create another great event. We
have many surprises in store so remember to check our web site for all the
details:
http://www.oneilsoft.com/html/conference2004.html
 UPDATED
CLASSROOM TRAINING FOR 2003
We are
excited to let you know that we are busy revamping the layout of the
classroom training courses and associated books. We are integrating
the ideas heard
from those of you who have attended courses over the years. Just in time
for the January courses, we will have new Administration-Critical Set-up
and Standard Operations courses completed. We are confident that the
layout will be more straightforward and we have also added exercises
(called Labs) to the back of each course book. The new course structure
will see attendees devoting more time at the end of each class to
practice. Of course, time to cover everything is always a challenge, so we
designed the Labs so that they can be used as a practice exercise once the
student returns to the record center. We'll be anxious to see what you
think.
Don't
forget to check out the course schedule below or
on our web site at
http://www.oneilsoft.com
 WWW.ONEILSOFT.COM
If you haven't already, why not visit
www.oneilsoft.com
today and register for the Strategic Partner section to get access to a
wealth of information, which is growing every week. Each week we will
put the names of everyone who registers into a draw and pull out a
winner who will receive their very own Strategic Partner T-Shirt.
The 4 winners of last month's weekly Strategic Partner T-Shirt
competitions are:
* Chris Parker, Florida
* Ali Kazmi, United Arab Emirates
* Randy Smith, North Carolina
* Tony Peterson, Arizona
Congratulations to you all and thank you for registering.
CONGRATULATIONS TO THREE MEMBERS OF OUR US TEAM
We
would all like to offer our heartiest congratulations to Mark
Tipton, who is based at our US support desk. On Jan 02, (which was
01/02/03) he became the proud father of a beautiful baby boy, named
Tyler Patrick. You can congratulate Mark at
mark.tipton@oneilinc.com
Also,
Dale Anesi, who works in the Business Development Group, graduated from
Columbus University with a Bachelors Degree in Business Administration.
Dale has been studying hard during his evenings. You can join us in
congratulating Dale at
dale.anesi@oneilinc.com
And
finally, but not least, we would like to thank William Labigan for
completing 11 years on our support desk. In this industry that is
an amazing accomplishment and we are delighted to congratulate William
on all his hard work with so many customers over the years. You
can email William at
william.labigan@oneilinc.com
|
|
RS-SQL™
Tip of the
Month
|
DO
YOU HAVE MINIMUM INVOICE CHARGES? ARE THEY CALCULATED BEFORE TAX,
AFTER TAX OR DO YOU WANT TO DO BOTH?
Many
companies want to charge a minimum invoice amount but there is a
difference of opinion as to whether this minimum amount should be
including tax or before tax. Not to Worry, in RS-SQL you can chose
per customer how you want to handle this.
Let’s say
you have an invoice that totals $4,750.00, Tax is at 8% and your Minimum
Invoice Charge is $5,000. The examples below show what your end result
would be using each of the different methods.
Example 1
In this
first example, you would set up an Invoice Minimum Charge by creating a
Transaction. You do this in Administration, under the
Options menu, Transaction submenu, select Account
Transactions (works the same for Base Transactions). The Account
Transactions grid appears. Click Add to access the Account
Transactions Add dialog.
Select
Minimum Charge in the Base Action box. Select an Account and
using the drop down arrow next to the Action Code field, select
MININVOICE. In the Rate field type your minimum charge and click OK
to add the transaction.
|
Invoice
subtotal
Tax is 8%
---------------------
Invoice
total |
$4,750.00
380.00
--------------
$5,130.00 |
When you
print the invoice, your minimum charge is $5,000, so the invoice total
exceeds the minimum. However, once you pay out the $380 in taxes, your
take from the customer is $4,750.
Many people
feel that you haven’t really collected your minimum of $5,000.
Example 2
In this
example, you would set up an Invoice Minimum Charge by creating a
Transaction as above but this time select MININVBT. In the Rate
field type your minimum charge and click OK to add the transaction.
|
Invoice
subtotal |
$4,750.00 |
|
Minimum
Invoice Charge is $5,000 so $250 is added to bring it up to the
minimum |
250.00
$5,000.00 |
|
Tax is 8%
--------------------- |
400.00
-------------- |
|
Invoice
total |
$5,400.00 |
When you print the invoice, your minimum
charge is $5,000, so the invoice total is increased to meet the minimum
and the Tax is applied. In this case, you pay out your $400 in taxes and
you still have $5,000 from the customer.
Just
another
example of the unique flexibility of pricing within RS-SQL and as always,
if you are unsure of how any part of this feature will work for you... simply ASK! Remember, we are only a telephone call or email away.
For our contact details, click here.
Why not email
newsletter@oneilsoft.com with
your shortcuts, tips and tricks, and we will
send you a FREE O'Neil Strategic Partner T-Shirt for each
one we use.
|
|
Technical Support - News
& Views
|
 EMAIL
TECHNICAL BULLETIN #1
Your
I.T. department should soon receive your first Technical Bulletin, put
together by our Development and Support Teams. These are targeted
at your I.T. team to bring to their attention a known issue.
If you do not receive this by the end of the month, please let us know who should be your contact
so we can email this bulletin directly to the people who need it.
 Outlook 2002
Update: December 4, 2002
Microsoft has released an update to Microsoft Outlook 2002 Service Pack
2 (SP-2). This update fixes a crash or lack of response after You Apply
Office XP Service Pack 2
This update also fixes a vulnerability
that could allow an attacker to send a malformed message, which would
make the user’s Microsoft Outlook session unresponsive. Additionally,
this update includes security fixes and corrects other issues in
Microsoft Outlook 2002 SP-2. Click the following link
http://support.microsoft.com/?kbid=331866
Outlook 2000 Update: December 18, 2002
Microsoft has also released an update to Outlook
2000. This update fixes an issue with Outlook 2000 in Internet Mail Only
(IMO) mode after the Microsoft Office 2000 Service Pack 3 (SP-3) is
installed, in which Outlook 2000 reminders may not behave as expected or
they may use 100 percent of the CPU when they appear. This Outlook 2000
update is part of Microsoft's continued effort to provide the latest
product updates to customers.
Click the following link to get more information
http://support.microsoft.com/?kbid=811167
As always, if
you are unsure or require further clarification on any of the technical
topics discussed... simply ASK!
Remember, we are only a telephone call or email away. For our contact
details, click here.
PLEASE NOTE: Before loading any service packs,
check with your O'Neil support representative first. News on the affects
of loading a service pack is received all of the time and they will be
able to advise you of any known problems. |
|
Quiz Us!
|
|
Here’s
a question asked by an O'Neil Strategic Partner during the last month of
our technical specialists. Why not test your knowledge by seeing if you
know the answer?
Question: We are growing and operating from more than one
warehouse. We also have different download points in the warehouse and I
want to know how I can easily identify a PDT download that was made at a
certain site or workstation?
Answer: Within
RS-SQL, there is a site number column in the Communication Sessions grid
for the purpose of a site-specific query of PDT Downloads. By assigning a
site number to each workstation (whether they are remote sites or not),
you can identify all communication sessions by workstation, building,
workgroup, etc. The site number is saved in RSWIN.INI (workstation file)
and can be entered or edited in several different ways depending on the
type of method you are using to upload the scanned data to the database.
Got a
question for our technical specialists? e-mail us at one of the following
addresses:
North & South American Customers -
Support@oneilinc.com
European Customers -
Support@oneiluk.com
AustralAsian Customers -
Support@oneilau.com
Send comments on our Quiz Us! questions to:
Newsletter@oneilsoft.com. |
|
Microsoft
Windows/Office - Tip of the Month
|
How to stop people from shutting down a computer without logging on
If you are afraid of someone shutting down the computer without logging
on first, then why not disable the Shut Down button on the Welcome
screen.
-
Click Start, click Control Panel,
and then click Administrative Tools.
-
Double-click Local Security Policy.
-
Expand Security Settings, then expand Local Policies, and then click
Security Options.
-
In
the right pane, double-click the Shutdown: Allow system to be shut
down without having to log on policy, click the Disabled radio button,
and then click OK.
No
more shutting down without logging on!
|
|
University Dates
|
|
 All Worldwide courses to be held simultaneously in
Irvine-
California, Brisbane- Australia & Milton Keynes- United Kingdom
Worldwide:
January
20 - Administration - Critical Set Up
January 21,22 - Standard Operations
Florida-US,
Brisbane- Australia & Milton Keynes- UK:
February 17 - Administration - Critical Set Up
February 18,19 - Standard Operations
February 20 - Advanced Customer Service
February 21 - New Features
Worldwide:
March
17 - Administration - Critical Set Up
March 18,19 - Standard Operations
March 20,21 - RSWeb
Simply click the following link to download an enrollment form for any of
these courses:
http://www.oneilsoft.com/pdf/Enrollment.pdf or
click
the following link to view more information about the university and the
full 2003 course schedule.
http://www.oneilsoft.com
Don't
Forget, we offer training with a 100% SATISFACTION GUARANTEE |
|
Useful or Fun Links
|
|
Although O’Neil does not endorse any of these
products or links, here are some fun or interesting links worth
investigating...
TRACK A
FLIGHT FOR FREE
When ever I travel, my family can always check on my progress at this
FREE website provided by FlyteCom. In their flight tracking section,
you can track the status of any flight arriving or departing the United
States or Canada. Get updates on flight arrival and delay times, and
remaining time en route for departed flights, updated every 5 minutes.
Additional flight details include departure time, aircraft type, current
altitude, and current groundspeed, along with the forecasted weather
conditions for your selected destination.
http://www.flytecomm.com/cgi-bin/trackflight.
For Real Time
tracking of European Flights, you can visit this useful portal:
http://airtravelcenter.com/euroflight.htm
For
Asia-Pacific Flights, why not try this site:
http://res.zuji.com/lognlogin.ctl?Service=ZUJIAU&tr_module=DPAR
|
|
Calendar of Events
|
|
We want
to make sure that you have every opportunity to meet with us and that is
why we will be attending more shows than ever each year. Please take the
time to visit us at any of the following events:
FEBRUARY 24-26, 2003
Inside Self Storage Expo
Las Vegas Hilton,
Las Vegas, Nevada
Organized by: Inside Self Storage, Tel: 480/990-1101 ext 1200
http://www.insideselfstorage.com/expo
APRIL 5-8, 2003
AMSA Annual Convention & Trade Show
La
Quinta, California
Organized by:
American Moving & Storage Association, Tel: 703/683-7410, fax:
703/683-7527
http://www.promover.org
MAY
14-16, 2003
PRISM International 23rd Annual Conference
Hilton
in the Walt Disney World Resort, Florida
Organized by:
PRISM International, Tel: 919/881-0677, fax: 919/881-0339
http://www.prismintl.org
OCTOBER
19-22, 2003
ARMA
48th Annual Conference and EXPO
Boston
Organized
by: ARMA International, Tel: 913/341-3808, fax: 913/341-3742
http://www.arma.org
|
|
O'Neil Software
Contact Information:
|
|
O'Neil Software
- the FIRST Choice of Record Centers WORLDWIDE
www.oneilsoft.com
|
|
Newsletter Information
|
|
The Newsletter comes to you Free of Charge as a service of O'Neil
Software, Inc, the World's Leading Supplier of Records Management
Software. Visit our Web site at
www.oneilsoft.com
or contact us for complete and additional information.
To receive the O'NEIL NEWSLETTER each month, click on the following link
and send the resulting email for your free subscription:
<mailto:
newsletter@oneilsoft.com?subject=Subscribe>
Please include your contact name and company details in the body of the
email.
If you do not wish to receive further editions then simply click on the
following link and send the email that is created and please accept our
apologies for any intrusion:
<mailto:
newsletter@oneilsoft.com?subject=Unsubscribe>
Mailings to you may currently be in progress, so please allow 36 hours for
your updated preferences to take full effect.
What do you think of the O'NEIL NEWSLETTER? Send your comments,
suggestions and articles to us at: <mailto:
newsletter@oneilsoft.com?subject=Comments>
|
|
The Legal Bit...
|
|
© O'Neil Software Inc., 2002. O'Neil Software,
RSWin, RS-SQL™ and RSWeb are trademarks or registered trademarks of O'Neil
Software Inc. All other trademarks acknowledged. This document may include
many forward-looking statements regarding anticipated product
functionality, targeted release dates, availability of technology and
certain company initiatives that involve risks and uncertainties, and
actual results may differ materially. This document is not intended to
obligate O'Neil Software to such functionality release dates, technology,
initiatives and plans, but merely to inform of O'Neil Software's current
intentions. This document is for informational purposes only and is
subject to change without notice. O'Neil Software makes no warranties,
express or implied in this document. The contents of this document are
believed to be current and accurate as of its date of publication. For a
complete description of the product features, please refer to the
product's user guides, reference manuals and release notes.
O'Neil Software believes that this E-mail and any attachments were free of
any virus, worm, Trojan horse, and/or malicious code when sent. This
message and its attachments could have been infected during transmission.
By reading the message and opening any attachments, the recipient accepts
full responsibility for taking protective and remedial action about
viruses and other defects. O'Neil Software is not liable for any loss or
damage arising in any way from this message or its attachments. |
| |
|