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A New Year and some new beginnings... January
often brings a new release of the software and this year
is the same. With RS-SQL 4.03 we have delivered on
some requested enhancements and we are making another
step to using cloud-based services to make everyone's
life easier, with an update to how we can transmit
licensing information.
We were also able to complete a second RMBridge
integration to RS-SQL, as well as a the first steps in a
relationship with Digitech Solutions and their
PaperVision Imaging suite, which I am confident will
continue to grow. These latest integrations
continues our commitment to make it easier for RS-SQL
users to work with other software providers.
I also want to extend my very best wishes to the team at
REB Storage Systems who celebrate their
50th Anniversary. Our Strategic Vendor Partner
of the Year for 2011, REB continue to excel in the
industry. Congratulations to them from all of us
at O'Neil.
Finally, if you LIKE the newsletter, why not give us a
quick thumbs-up and LIKE us on FaceBook? It's a great
way to get a lot of your news sooner.
So enough from me as there's lots for you to read.
As always, I hope you enjoy this edition.
Ian Thomas
Vice
President - Business Development
If you received this newsletter in error or wish to find out more, please
click here
If you want your O'Neil News sooner?
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What's New at O'Neil |
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RS-SQL 4.03 is on its way...
As I write this the support and development groups are
both finishing up the final release of RS-SQL 4.03.
This release focuses on delivering features and
enhancements requested over the previous months.
Almost every area of the software gets something new,
from RS-SQL, RSWeb and RSMobile, right through to a
fabulous, convenient new way for us to update your
software licenses. Here's an overview of some of
the new features:
Image Storage Method – Digitech: A new
Image storage method, Digitech Systems, has been added.
This storage method is only used by record centers that
are using the Digitech PaperVision product. It allows
the record center to reference images that are stored on
the PaperVision platform from within RS-SQL. These
images can, in turn, be delivered to the customer via
RSWeb.NET using what is called a Document Grant in
Digitech terminology.
Image Purge
In previous versions you had the ability to delete an
image, which also deleted all activity related to the
image. You now have the ability to remove images from an
image record while keeping the image record itself.
Purging an image removes association to the image file
from the RS-SQL image record and deletes the image file
if possible. RS-SQL retains all image data entry,
activity, and billing information. Purged images are not
counted when calculating the number of images for
licensing purposes.
Your Terms and Conditions for RSWeb.NET Logins
A new menu option is now available that allows you to
add a customized Terms and Conditions page to RSWeb.NET.
When the Web user accepts the Terms and Conditions, the
date accepted is added to the Web User information in
RS-SQL. The next time the user logs in, they will not
see the Terms and Conditions page.
RSMobile-Prefix Command
Changes have been made to the Prefix Command included
with RSMobile. This feature gives you the ability to
scan barcodes of any length, add a prefix and pad them
out with zeros to a specified length.
Cloud Based Licensing (CBL)
With Cloud Based Licensing there is no longer a need to
create and email SRI files and then wait for an SL file
to be emailed back to you. The new RS-SQL License
Manager service running on your internet accessible
computer means licensing information can be sent
directly to and from O’Neil via the internet based
cloud. Once you enter an activation code (provided by
O’Neil), the rest is done for you. When your system
limits change for any reason, O’Neil will reset the
license information and it will automatically be updated
on your computer within 15 minutes (as long as the
RS-SQL License Manager service is running and
communicating with O’Neil licensing servers in the
cloud).
RS-SQL 4.03 Overview Webinar Coming Soon
To introduce you to the new features, we are planning to
present a webinar overview to show you each enhancement
within the software. Look for an email announcing
the dates of the webinars in your region soon.
Intandem Solutions introduce their RMBridge Certified
Solution
Much was made of the announcement by
O'Neil DataTech and Accutrac (due to them being an
Iron Mountain Company) when the first
RMBridge integration was completed. Well,
another integration was completed at the end of 2011,
without the same fan-fare, but is just as significant as
we work to integrate RS-SQL with more products.
Intandem Solutions Ltd., a provider of enterprise
content management solutions, have partnered to provide
an integrated solution for managing physical documents
stored in off-site record centers directly from the
Intandem Solutions FileTrack product. This capability
will allow end users, managing both digital and physical
records, the ability to manage this
content in a consistent manner directly from the
FileTrack software solution.
81 countries and counting...
O’Neil Software, who recently celebrated their 30 year
anniversary, continues to count the many countries whose
business they’ve earned...81, which includes their
latest addition - Williams & Gosling Ltd., based in Suva
Fiji Islands.
Williams & Gosling Ltd. (W&G), who recently celebrated
their 75th anniversary, offers a full range of
Integrated Logistics Services: Imports and Exports by
Sea and Air; Haulage Operators; Shipping Agency/Document
Storage and Household Removals. The company has been
providing customers Document Storage Services for the
past 9 years and currently has
7500 cartons in store for 11 clients.
Dallas Sales Office Closed
At the beginning of this month we made the difficult
decision to close the Dallas sales office. If you
were previously used to contacting that office, please
redirect your calls to Florida (727-726-6173) or
California (949-458-1234).
For all our contact details, please visit us at:
http://www.oneilsoft.com/about-oneil/office-locations
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Customer Stories |
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Secur'Archiv,
Geneva, Switzerland
 Tracking
and tracing
- sounds
more like
detective
work than
two record
center
business
processes.
Yet they are
quite
similar in
that you
need to be a
Super Sleuth
when it
comes to
monitoring
your
facility’s
operations.
Here’s a
case study
on a company
who was able
to track and
trace every
single
document
(work
orders,
electronic
validation
of pickups,
trucks and
deliveries,
etc.) and
guarantee
customers a
full audit
trail on
their
records
(who, what,
when and
where),
thanks to
O’Neil
Software.
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Meet the Team |
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The Place to Meet Members of the O'Neil
Team
In this new
section, we
thought we
would
continue
something
that was
clearly
popular at
our recent
Strategic
Partner
Conference -
meeting the
team. This
month we
head down to
Australia:
 Name:
Chris
Luckman
Job
Title:
Senior
Software
Trainer
Job
Description:
My role as
trainer for
the Europe,
Middle East
and Africa
region means
that I get
to visit all
the new
customers in
the region
(which, yes,
does entail
a lot of
travelling)
as well as
many of our
existing
customers
who have
identified
needs for
additional
or refresher
training. I
also get
involved
with some
technical
support and
sales.
Favorite
part of
working for
O'Neil:
I find it
great to be
part of a
small team
who all
provide me
with the
support that
is sometimes
needed when
I am on-site
at a
customer.
However, the
aspect of
the job that
gives me the
most
satisfaction
is training
a new
customer and
then seeing
that
business
develop and
become
successful
over the
following
months and
years. It is
nice to know
that I now
have people,
that I
consider to
be friends,
all over the
EMEA region
in addition
to my
colleagues
in the other
O’Neil
offices
world-wide.
Favorite
Feature in
the
software: Utilising
the wireless
and GPRS
capabilities
within
RS-Mobile.
The
additional
functionality
that becomes
available
makes for a
more
efficient
operation
and also
enables our
customers to
present a
more
professional
image to
their own
clients.
Years
with O'Neil:
Almost 8
years now.
What do
you like to
do when not
at work?
I like to
spend time
with my
children and
(seemingly
rapidly
increasing
number of)
grandchildren.
I also have
an interest
in
photography
and run
fund-raising
quizzes by
setting the
questions
and acting
as
quizmaster.
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Ian's Tweets |
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A selection of O'Neil
Software or Industry News from Ian's Twitter Feed
:
11 Jan » Software Private
equity eyes $2b Brambles unit (Recall)
http://ping.fm/b0r1M
»
6 Jan » Software
Congratulations to REB Storage Systems International who
Celebrates 50 Years of Business
http://ping.fm/AaiLq
»
5 Jan » There is still time
to sign up for the January Classroom Training commencing
on 9th. Learn more at:
http://ping.fm/eHrrn »
5 Jan » Camille Habayeb is
Global Director of Business Standards & Systems
Compliance at Recall with some pretty cool things to
share:
http://RimProReport.com »
1 Jan » Lazarus archive:
St. Louis facility restores burned or otherwise damaged
records
http://ping.fm/6BiNI »
29 Dec » It's the last show
of 2011 and Jim Booth joins Tom to review 2011.
http://ping.fm/Qo16J
»
26 Dec » Want to try
http://RSWeb.NET on the iPad? Learn more at
http://ping.fm/Z5zvA
»
23 Dec » Access Information
Management Announces the Acquisition of Santa Barbara
File Storage and Bekins of Santa Barbara
http://ping.fm/gUJFO
»
Read More on Twitter or
on Facebook
Note: O'Neil Software
is not responsible for the content of external internet
sites.
Do you have news you want to share?
We would be delighted to share it with our readers every
month. Simply Email us at
newsletter@oneilsoft.com?subject=News to Include
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Technical Support
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RS-SQL Upgrade - Important Notes
Check The SQL Server Database
Compatibility Level
Starting with RS-SQL version
4.02.07, the upgrade process
requires that the Database
Compatibility Level be set to SQL
2005 or higher. It is recommended
that you set the
compatibility level of your RS-SQL
database to match the SQL Server
version that you are running.
Contact your IT Department for more
information. Information on Database
Compatibility Levels of SQL Server
can be found at
http://msdn.microsoft.com
Install the latest SQL Server
Service Pack
SQL Server 2005 must be on service
pack 4 or higher. SQL Server 2008
must be on service pack 2 or higher.
PDT3100
End of Life
With RS-SQL
version 4.03, the PDT3100 software is no longer
supported, as per the previous EOL notices. Be sure to
upload all data from all scanners prior to upgrading.
RS-SQL Version 4.02 Update Patch 08 Now Available for Download
We have recently completed the release and
testing of patch 4.02.08 for RS-SQL
and will post it to our website
shortly. This is a big update and
contains twenty-seven software fixes
or enhancements. As this has
many fixes, we strongly encourage
everyone to update to RS-SQL version
4.02 and then to apply this update.
RS-SQL version 4.02 was released in
January has now gone well past the
initial early adopter phase and is
in use successfully worldwide, so
now is the time to take the leap and
come up-to-date with your version.
You will be able to download the update for RS-SQL 4.02
from the User Forum at:
http://www.oneilsoft.com/user-forum/forum?id=39
As always, if you are unsure or require further clarification on any
of the technical topics discussed... simply ASK!
Remember, we are only a telephone call or email away. For our
contact details,
click here.
IMPORTANT NOTE: Before loading any service packs,
check with your O'Neil support representative first. News on
the effects of loading a service pack is received all of the time
and they will be able to advise you of any issues.
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Training |
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2012 Upcoming Classroom Training Dates
Classroom
training is a great way to learn the basics, especially when
starting with O'Neil or employing new staff. Why not
resolve to attend a class in 2012?
February Training in Tampa, FL,
Brisbane, Australia*, and
Milton Keynes, UK*
Course
Details:
RS-SQL®
Administration — Critical Setup - February 06, 2012
RS-SQL Standard Operations — February 07-08, 2012
RSWeb.NET® —
February 09-10, 2012
Specific details for each course,
such as hotel information will be made available on our
user forum
in the Classroom Training section
* Courses will also run in our Milton
Keynes, UK office and Brisbane, Australia office based on demand
Further Training Details
at:
http://www.oneilsoft.com/forum/index.php?topic=880.0
The dates for thr first quarter of 2012 are available on our user forum
at:
http://www.oneilsoft.com/user-forum/topic?id=1109
Also, do
remember that specific training classes not scheduled may
be requested and will be offered on demand, based on an
adequate number of attendees. This means if you
don't see what you want on our
schedule, request something else.
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Quiz
Us |
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 This
month we look at another question that our support team
or User Forum
was asked. Why not test your knowledge by seeing if you know the answer?
Question:
When picking files out of
boxes, using the RSMobile scanner, when we add an
unregistered file, I sometimes find a file that was
already barcoded. It is now on my system twice and
it's a pain to remember to delete one so I don't charge
the customer twice. Is there an easier way to
resolve this?
Click Here to Read the Answer...
Got a question for our technical specialists or want to learn more about this
feature? E-mail us at one of the following addresses:
Send comments on our Quiz Us! questions to:
Newsletter@oneilsoft.com
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Information |
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This eNewsletter comes to you at no charge as a
service of O'Neil Software, Inc, the World's Leading Supplier of
Records Management Software. Visit our Web site at
www.oneilsoft.com
or contact
us for complete and additional information.
To unsubscribe or update your company details regarding the
O'NEIL NEWSLETTER, click on the link at the bottom of this
newsletter.
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O'Neil Software, Inc.
Corporate Office
11 Cushing,
Irvine
California, 92618
Tel: +1 949 458 1234
Support: +1 800 797 4321
sales@oneilsoft.com
support@oneilsoft.com
|
O'Neil Software Ltd.
European Office
6 Joplin Court, Crownhill,
Milton Keynes MK8 0JP,
United Kingdom
Tel: +44 1908 635320
Fax: +44 1908 635328
EUsales@oneilsoft.com
EUSupport@oneilsoft.com
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O'Neil AustralAsia Pty Ltd.
AustralAsia Office
Ground Floor, Oxley House,
25 Donkin Street
South Brisbane QLD 4101
Australia
Tel: +61 7 3255 1333
Fax: +61 7 3255 1444
AUsales@oneilsoft.com
AUsupport@oneilsoft.com |
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For more information visit our website
Check our
site
map or  search site
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The Legal Bit |
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©O'Neil Software Inc. 2012
O'Neil Software, the O'Neil Logo, RSWin, RS-SQL, RSMobile, RSWeb,
RMBridge, RMNexus, "Scan. Store. Manage. Deliver", and
"The FIRST Choice of Record Centers WORLDWIDE!" are trademarks or registered trademarks of O'Neil Software Inc. All other trademarks acknowledged. This document may include many forward-looking statements regarding anticipated product functionality, targeted release dates, availability of technology and certain company initiatives that involve risks and uncertainties, and actual results may differ materially. This document is not intended to obligate O'Neil Software to such functionality, release dates, technology, initiatives and plans, but merely to inform of O'Neil Software's current intentions. This document is for informational purposes only and is subject to change without notice. O'Neil Software makes no warranties, express or implied in this document. The contents of this document are believed to be current and accurate as of its date of publication. For a complete description of the product features, please refer to the product's user guides, reference manuals and release notes.
O'Neil Software believes that this E-mail and any attachments were free of any virus, worm, Trojan horse, and/or malicious code when sent. This message and its attachments could have been infected during transmission.
The recipient accepts full responsibility for taking protective and remedial action about viruses and other defects. O'Neil Software is not liable for any loss or damage arising in any way from this message or its attachments.
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