January 1, 2008 — FOR IMMEDIATE RELEASE
O’Neil Software Announces RS-SQL, Version 3.05
Irvine, California — As O’Neil heads onward into a brand new year, they’re at it again, upgrading their software (RS-SQL, Version 3.05) and doing everything possible to shape a successful future for the records management industry as a whole and their customers. Enhancements continue to lighten the load on record center staff, boost operational visibility and profits.
“If you think not knowing what data it is you’re storing, where it is and what services you are providing your customer isn’t a costly excuse, think again,” notes Ian Thomas, VP/Business Development at O’Neil. “Today, records management companies who don’t take advantage of technology are passing up the chance to enhance their value and returns. Likewise, they risk losing customers to other facilities.”
RS-SQL Interface Highlights
The Software is Now Fully Windows Vista Compatible. A promise met in keeping with O’Neil’s commitment to their customers, where technology is headed and their Gold-Certified Partnership with Microsoft®.
Workorder Closing Additions Offer More Billing Options, Greater Security and Control. Previously you could only generate an invoice the day the work order was created, or the date the service was performed. A third option has now been added, so you can bill when you have closed a work order.
Enhanced Priority Services Ensure Timely Deliveries. When a new calculation feature is selected, the Required By Date/Time is determined based on business days only, now skipping any holidays. If it falls on business-closed hours after the calculation, it will be adjusted to the next open business day.
Ability to Post information to Work Order Notes Provides a Complete Audit Trail. When an item is scanned as “In Research,” a notation is included in the Work Order notes advising customers that an item requested is now on the “Suspense List” and currently unavailable.
Other Services Posting Allows Greater Communication.
When an item is scanned as “Not Found” or a file folder “In Research,” additional info can now be automatically saved directly on the work order that you give your customers, apprising them of the status.
New Options When Posting Web Orders Ensure Customer Control. If the Web order and work order addresses do not match, you can now add the items to the work order address rather than the Web address; add the items to the work order and replace the work order address with the Web address; or simply choose not to post the items to the work order and contact the customer for clarification.
RSMobile Interface Highlights
RSMobile is AT&T® Certified, Providing Optimal Performance. Using the Motorola® MC9094 handheld, you can now communicate anywhere, not just via a “Wi-Fi” hot spot. Delivery information can be uploaded immediately to the record center; pick lists can be sent to remote facilities; and lookups can take place using the new “Live and Connected” features. RSMobile software runs over the AT&T network and enables instant communications with drivers or record center staff working in remote facilities.
New Look Menu Changes Provide Instant Status Determination. Right from the main menu and simply by way of a glance, item counts let you know if an assignment is complete, partially complete, or not even started yet. Also several “Live and Connected” features make use of a wireless connection, to gather and display information from the RS-SQL database. This allows you to Sort Items by Work Order, perform Item Lookup and Location Audit on scanned items — all in real-time.
Work Order Contact/Address Detail Saves Drivers Time.
RSMobile now allows you to view a list of contacts and addresses for each work order, without the need to click on each individual one. A scrolling list of each account is displayed and may be printed to use as a quick reference.
Remote Initialization Makes Software Updates Easier. When working in a remote facility, you no longer have to return the device to the record center to upgrade your handheld.
RSWeb.NET Interface Highlights
Enhanced User Administration Enables Greater Control and Security. Customers of your record center can now manage their Web users themselves through RSWeb.NET. Activities include adding/modifying or deactivating users; deleting users with no activity; changing function or account access; modifying available reports.
A Multiplicity of Languages to Choose From. Right from the RSWeb.NET Login Screen, your customer now has their choice as to the language they prefer to work in. Language can simply be terminology changes such as “legalese” for lawyers, or real languages such as Spanish or French.
Document Support Allows for Greater Control. Your customers can now add, edit and delete documents via RSWeb.NET. Once submitted, it is changed in real-time in the RS-SQL database at the record center.
For more information about O’Neil Software, visit their website at www.oneilsoft.com.
About O’Neil Software
Scan. Store. Manage. Deliver.™ Committed to leading the industry for over 25 years, O’Neil has been the software and hardware solutioneers™ for over 850 record centers in more than 60 countries, ranging from start-ups to multi-nationals. Regional coverage includes the Americas, Europe, India/Middle East and Australia. For more information, visit their website at www.oneilsoft.com.
