As we talk internally about completing the 2010 Classroom training schedule it raises a question in my mind:  What should we do different to make training better, easier, cheaper and more effective?  Over the years we have tried different formats, many of which have endured right up to today, but is is time for something new? 

Looking at software companies much larger than ourselves, I see the obvious movement away from hands-on classroom training, and even on-site training, to much more web-based content.  Even that is split into two types:  pre-recorded, view anytime content and live, instructor-led, interactive webinars.  I have "attended" a lot of webinars over the last few years and I do struggle to keep my attention focused, especially if I have other distractions, such as email.  Also, most of the webinars tend to go down the "Death by PowerPoint" route, so that needs to be avoided. 

One way that keeps me focused is if there is an outcome.  This is what Motorola and AT&T have achieved in the programs that we have enrolled in at O'Neil Software.  I have to sit through several webinars and take tests every year, not only to ensure I am up-to-date on the technology, but also to maintain product certification. 

This certification concept is something that recently has been asked of me for O'Neil Software's products.  I have been approached at conferences and asked if we can "certify" an RS-SQL or RSMobile user.  It sounds like a good idea, but what do you think?  Would this help to focus training efforts?  Having trained staff certainly makes an operation more efficient, but is this enough to get your staff enthusiastic about training?

OK... enough questions.  Why not take part in our online poll or post a comment at: http://www.oneilsoft.com/forum/index.php?topic=539.0