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 Well I can't hide it any longer. I was really looking forward to introducing the Motorola MC55 to our range of mobile devices, but clearly it is not meant to be... at least not for now. If you have been following the history of our testing on Twitter, you know all about it. If not, here is a brief summary:Motorola introduced the MC55 as a replacement for the MC50 and PPT8846. It looked like a real winner, with benefits over both and falling in at the right price. Testing went well until Motorola launched a new platform, and then it all went wrong... We quickly identified a fault and, after some wrangling, Microsoft admitted that they replicated it. It is a Windows Mobile 6.1 bug. The MC50 is the first device to use WM6.1. We did receive a patch but this introduced or exposed a Motorola bug, which caused keyboard locking. Motorola issued a registry fix but both patches need to be re-applied after a cold boot.... That's not good. It gets worse if you send it in for repair, but I will spare you all the gory details. So with all that taken place, we are waiting for the next Motorola platform for the device, so we can re-test. The bad news is that it could be 6 months away !! If you ever wondered how we spend money on R&D, this is a great example of a lot of time and effort expended for little (or for now, no) gain, but it is a really important part of what we do. Technology goes wrong and we want to do our very best, to ensure that we identify these issues before you do. At least there's some good news... In the meantime, we have a killer promotion for the MC909x range with some amazing offers.
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Ian's Twitter
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