On-Site Education
O'Neil maintains a team of experienced record center management
professionals, who can provide you with on-site training at your offices, based on your
particular needs. This service allows you to train multiple people on your staff simultaneously,
in a comfortable and familiar environment.
Our trainers can provide your staff with short cuts and sound operational advice; teach them how to
complete functions they currently perform on a new system faster and more efficiently; and introduce
new functionality into your record center operations, saving them time and you money.
Just a few of the areas covered in On-Site Training are: Management Overview, Basic Training,
Administration, Queries, Quick Queries and Daily Operations.
On-Site Technical Support
O'Neil knows that changing software platforms may have
more technical implications. So in addition
to On-Site Training, O'Neil maintains a team
of professionals who provide on-site
technical support and operational planning,
as well as traditional software training. O'Neil's
experts also know what issues to address prior to moving forward with a conversion and can chart a complete
business transition.
Just a few of the areas covered in On-Site Technical Support are: Business-Planning Consultation;
Technical Assistance; Program Education; Data Conversion Help; System Setup; and Hardware Recommendations.
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