The monthly courses
provided by O'Neil University for our range of record
storage and management products are designed to educate in a way that our customers have specifically asked for.
This ensures that training time with our instructors is maximized. No other commercial records management software
company comes close to the depth of course offerings provided by O'Neil University. And keep in mind, we can always
tailor a course specifically for your needs.
Course Descriptions
Administration - Critical Setup
New to O’Neil Software? This course will teach you everything
you need to set up and configure your RS-SQL system. Also appropriate for
Administrative staff who want to learn to configure and use invoicing,
pricing, account information and other critical administrative functions.
Management personnel will discover the possibilities for customizing activity
by account, enforcing security, setting user options and more.
Standard Operations
Focuses on the use of RS-SQL
in your daily record center operations. From start to
finish, you will practice taking orders, scanning, servicing
and closing orders; examine activity generated in the
database; and learn how your daily work flows through to
invoicing. Software functions used by Customer Service
staff, Warehouse and Drivers are also covered. If you want
to learn to use RS-SQL and benefit from it more fully, this
class is essential.
RSMobile®
- From Setup to Service
Winner of the 2005 Symbol®
Technologies Enterprise Mobility
Solutions Award for the North American Region, isn’t it time you learned more
about O’Neil’s RSMobile software? Come learn to harness the power of wireless
technology! Gain an understanding of RSMobile set up and configuration areas,
implementation and how to use the RSMobile scanners in daily operation to
increase your profitability. Learn the fundamental differences between the
Symbol®
PDT3100 and the RSMobile scanner; the purpose and placement of each component
of RSMobile; how to configure and register your RSMobile scanner; implement
wireless RSMobile communications; set up wireless printing to the microFlash®
2t; secure RSMobile user logins; translate RSMobile to a different language;
and use important function keys. Covers daily workflows, communication
sessions and exceptions. Get hands-on experience navigating the RSMobile
menus; scanning record center operations; downloading, servicing and uploading
workorders; queuing up picklists or workorders to a particular user or device;
performing all delivery and route operations; handling refile lists the
automated way; creating and using 2-D barcodes to speed up operations; and
other essential functions used in your record center business operations.
RSWeb®.NET
Teaches you how
to setup and train your customers, as well as
move your company into the exciting world of
e-business. Students will be taught, in layman’s
terms, how to get their business up and running
on RSWeb.NET. By the end of the course, you will
understand all the functions that your customers
can perform over the web, as well as how to
efficiently manage orders when you receive them.
Also learn how to secure your database; control
what functions your web customers can access;
turn on and utilize the various levels of order
verification available; and control RSWeb.NET
parameters such as the maximum amount of time a
web user can remain logged in, but inactive.
Designed to teach you both the front and back end
of RSWeb.NET in detail.
RS-SQL®
Power User
Most O’Neil Strategic Partners utilize only a
fraction of our software’s features. This course teaches you how to put the
power of RS-SQL behind your business. Learn to construct advanced queries;
use the list feature in ways that many people never think of; store and sort
terminal digits; import customer data; use the new Item Detail grid; print
Filefolder out cards; use automatic barcode incrementing; automatically track
charge for items requested but not found; reassign barcodes; manage an item’s
picking status through item process control; set billing dates to workorder
service dates; reassemble containers whose filefolders have not been refiled;
perform routine system checks and more. Bring questions to class and we’ll
help you come up with innovative solutions.
|
