Over the weekend we completed our transfer/upgrade to Go-Daddy's 4GH® (Fourth-Generation Hosting). This is a flexible hosting platform that matches performance with demand, so if our site's traffic spikes, 4GH responds by allocating more resources and keeping our site live. Also, as our site is growing, 4GH will grow with it so we shouldn't have to manually upgrade in the future and experience any unnecessary downtime. 4GH "pools" the resources of many servers and our site's content resides on multiple servers. This networked system helps achieve a high reliabilitybeyond 99.9%for our website because if one server shuts down, only a fraction of the total resources are lost. It should also mean that the speed issues we were experiencing on the legacy server is gone.
Everything looks as if it went well, although it took a while for the DNS change to catch up so thanks for your patience if you were trying to access our site over the weekend.
If you do experience any problems with any order forms (support, labels, etc...) or the forum, please let me know and we will investigate immediately.
Ian ThomasExecutive Vice PresidentO'Neil Software, Inc.